BlackBerry smartphones I get is no longer all messages on my BB.

I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

What do I check/do to come through again?

Help is greatly appreciated.

Thank you

Danny

doublerrdan wrote:

I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

What do I check/do to come through again?

Help is greatly appreciated.

Thank you

Danny

Hello and welcome to the community!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • Links of blackBerry Smartphones not get highlighted in e-mail messages

    Hello! I've upgraded to version 4.5 on my blackberry 8310 and now the links that I receive in my email not get highlighted, and I can't click on it to view the Web site. Is anyway to change this?

    Usually, when this happens to me, it's in an HTML element in the email format.  If I change it to plain text, I can click the link.  I'm assuming it was the same thing is happening to you.  I'm glad you figured it out.

  • BlackBerry Smartphones BB and syncing IMAP show all messages as New

    Hey,.

    Currently, I do not have a BB, but there are about 5 BB (perls) in use in the office.  We do not use the e-mail server of BB, BBs just to connect to the IMAP server through port 143 and get their e-mail.

    We are in the midst of changing over our server to a new server and began to import the messages.  However, people receive all the messages in the form of new messages on their BBs even if messages are not new on their e-mail accounts.

    It is a huge huge problem that some uses have thousands of emails indicating the BB are new.

    How can I fix this other then to have the imported messages go to a separate folder?

    Thank you.

    Hi and welcome to the Forums!

    While I'm not an IMAP (or other!) expert, what you describe sounds like she is what one would expect. BB don't retrieve email from your server - instead, the BIS, hosted service with your operator, who made and then pushes the novelties for the BB. Each email is tagged with a unique identifier, which includes the server where they came from, in my opinion. As you import messages to your new server, BIS will interpret as new messages to the end-user, and bring them to the BB through the new guidance of BIS for the new mail server.

    What you can do is decide which emails you want to just the users to have on their BB. Then you should wipe on BIS lines for the old mail server. If you want the users of all the old emails, then what you will accomplish that. But, if you do not want that they have old emails, then you would also remove the conduit BIS to the new server and create only after completing the import. BIS is set to make a BB from the activation time for email account - so if it is not configured at the same time that you perform the import, then BIS even will not try to put these messages when you turn it on later for the new server messages.

    Of course, before all this, a full backup of the BB would be wise... You never know...

    Hope that helps!

  • Is blackBerry smartphones there a way to delete all messages at once

    In my view, there is a way to hide, but I want to permanently delete.

    I find no way but one at a time.

    Thank you very much for your help

    You can delete all at the same time by clicking one and then another while leaving a finger on the original one you selected.  It between your first and second touch will be highlighted.  This will allow you to delete multiple text messages.

  • BlackBerry Smartphones not get facebook notifications

    Not getting not facebook notifications

    Hey steffanie1994,

    Perform the following steps, and then test to see if the notifications to work.

    • Log out of Facebook for smartphones BlackBerry from the BlackBerry smartphone.
    • Connect to the Facebook account from a computer.
    • Choose the account, privacy settings, Applications & websites.
    • Choose the Applications you are using, change the settings.
    • Choose the settings in Facebook for BlackBerry, smartphones.
    • Click remove the application.
    • Connect to Facebook for BlackBerry smartphones from the BlackBerry smartphone.
  • BlackBerry Smartphones emails get selected as I scroll automatically

    Seems to have accidentally turned on a few selected, after that when I scroll the list of message/e-mail, all messages get. Currently available options are - Mark Messages Open; Mark Messages unopened; Delete Selected messages or.

    I can't open any single message due to the automatic selection. Can someone please help with how to disable this option?

    You probably have your shift button, which when pressed will select consecutive messages.

    Click ESC (right of the trackball) to deselect all messages.

    Make sure that the SHIFT key is not pressed and scroll again.

    A little luck?

    If still the same, do this - with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

    And try again.

  • BlackBerry Smartphones to get rid of the symbol «F 2»

    Hi all

    I can't get rid of the 2F on upper left corner of my curve!

    the f is on facebook.

    I tried the things:

    (1) check the notifications... There is none

    (2) read the Msgs... who don't

    (3) go crazy... it is now!

    Please someone... help; 0)

    Thank you

    Kathleen

    Tips to clear the message unread... try them in the order.

    If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

    Try these options:

    Open the Facebook for BlackBerry and make sure that all messages are read. Check as well the first and the second icon at the top of the screen.
    The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
    * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
    Messages > saved Messages
    Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
    * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
    Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
    * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
    * Clean and reload your OS.

  • My curve blackBerry smartphones is getting frozen!

    Hi, my curve has become extermely frozen for the last two days, I tried to remove the battery and put but, without any change, the same problem-

    I connected it to my PC with Desktop Manager, but it becomes too slow. The reboot of the device itself.

    I want to delete a software I have installed, but I can't

    Help, please!

    Hello ahmadsawalmah

    Welcome to the Forums of the Blackberry Support

    If you think that any installed application creates this issue and you cannot remove this application on normal mode, and then start your machine in Safe Mode:

    KB17877 : How to start in Safe Mode BlackBerry smartphone

     

    On Safe Mode, delete this request from the Options > device > Application Management or Options > Application according to the OS device, highlight this particular application > press the menu key and delete it.

     

    KB10040  : How to view or delete an installed BlackBerry smartphone applications 

     

    Once removed Reboot your phone by removing the battery while your unit is powered on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

     

  • Key of blackBerry Smartphones advanced ram optimizer-pro license error message

    Hi all

    After the purchase, I received an error message so I did not receive my license key and the application has not been installed.

    How can I get the license key now and install?

    Help please!
    App in question - Ram Optimizer-pro Advanced

    Hello

    If the application was not the AppWorld, then you must seek assistance from the place, you bought the app. But, if the application was purchased through AppWorld, then I suggest that you clear the cache of the AppWorld application:

    1. open the App World

    2. go to my world

    3. follow one (and only one!) of these steps:

    3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

    3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

    3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

    • KB24714 How to clear the cache of BlackBerry App World

    4 AppWorld must close.

    5. If your BB locks after issuing clear cache, do a battery pull reboot

    6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

    If (4) stage arrives not as described, then the empty the cache failed.

    The purchased app should now display as uninstalled, and you should be able to install it from there.

    • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

    For more information, registration keys, see this KB:

    • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

    I hope it'll work for you! Good luck and let us know!

  • BlackBerry smartphones can not connect to Internet / locked message screen

    Hello!!

     

    I have 2 questions that I hope someone can answer.

     

    #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.

     

    Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?

     

    Thanking all in advance for your time and your help.

     

    Heidi

    #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

    (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

  • BlackBerry Smartphones my BB suddenly stopped to receive messages

    When I turned on my BB tour this morning he has not received all e-mail messages. I checked and the network is enabled and working and I can receive calls. I checked my computer and I have no unread emails. Nobody knows what is happening... I made messages received yesterday, so my set-up of the email is correct. Thanks for any help or suggestion.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

  • Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

    I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

    Hello tooblackish

    Welcome to the Forums of the BlackBerry Support

    Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

    To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

    Try it and tell us how it goes.

    _______________________________________________

    Please note:

    If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

    KB20554 How to back up and restore the BlackBerry Messenger contacts list 

  • BlackBerry smartphones I can't text messange picture messages more.

    I can't get the images by text messange messages more.

    cuse165 wrote:

    I can't get the images by text messange messages more.

    Hello cuse165,

    Please read this article. Cannot receive messages MMS on a BlackBerry smartphone

    Thank you.

    Good luck!

  • BlackBerry smartphones, what is the difference between the messages icon and the one with my e-mail address as title?

    Hi, I'm new to blackberry. I just got a "BOLD", and some of the icons seem to be redundant. If someone could explain why I would really appreciate it. I had trouble getting the results of a search of forum so I apologize if this topic has been discussed recently.

    What is the difference between 'messages' (which looks like an envelope) and the other envelope with the globe on it (which appears as [email protected])?

    Can I delete one? I don't understand why there are two.

    Also, why is it "medianet" and "browser"? They aren't going to the same place? What is an AT & T thing where they try to control the universe?

    Thanks for your help,

    KG

    With the BlackBerry, you can have up to 10 "BIS" (BlackBerry Internet Service) email addresses, but also a company e-mail sent to your BlackBerry address.  It is also SMS (text) messages, PIN of PIIN messages and MMS messages.

    Each BIS email address gets its own icon which will appear only this e-mail by e-mail address.  The Messages icon ALL E-mail addresses sent to the BlackBerry.  It will also display all messages in pine and optionally show the SMS (text) messages and phone calls, and IM still active cats.  But there is no icon for only PIN messages.

    The fact that there is no way to separate the email from company to a simple icon is a point of contention for some users.  There is a product (Empower BES Mailbox - OTA / Web $20) which will create an icon that displays only the Enterprise email.  However, you can also create a saved search to display only the BES (BlackBerry Enterprise Server) email.

    If you prefer using a simple icon of Messages or have separate icons for each email address is a matter of personal preference.  If you have only one or two emails being sent to your BlackBerry, there is probably little difference.  However, I have six accounts BIS as a BES account delivered and many prefer to have a place to look when I hear or feel that a new message has arrived.

    In addition, equipped with a full QWERTY keyboard device, I'd rather be able to use the shortcut keys to access ALL the applications on my BlackBerry.  In fact, I have everything I don't need (including Messages, all messaging icons, address book, calendar, Notepad, etc.) in a folder called hidden since I never need them!

  • BlackBerry Smartphones how before SMS & Email to the Messages folder?

    First time BB user, got the flick of BB8220 yesterday. Happy with the service so far.

    The only concern I have is that the SMS messages I get are the SMS folder and not the folder of Messages, and it seems to me e-mail aren't either. A friend sent me 3 different messages (BB Messenger, Email, SMS) and 3 went 3 separate files.

    Is it possible to have all messages, regardless of type/style, to filter automatically in the Messages folder? It would certainly help the organization time and money.

    Hello and welcome to the Forums of Support BlackBerry.com.

    Yes.

    You can have all three of those you mentioned go to your main messages folder.

    First of all, for SMS. Open your main messages folder > Menu > Options > General Options > Email and SMS Inbox = combined, then SAVE.

    Second for the BlackBerry Messenger > open BBMessenger > Menu > Options > show Conversations in message list = Yes, then SAVE.

    Good luck.

Maybe you are looking for