BlackBerry Smartphones not happy with OS 6.0

Similar Questions

• BlackBerry Smartphones not happy with the software media manager

  I loaded the software from the disc that came with the phone, and it did not work.

  Went to this Web site for updates, downloaded two other versions...

  did not work, crashes and is forced to close... that I want to send an error report No.!

  I want my purchase of $ 300 million to work right the first time!

  Is this too much to ask?

  So after a few hours of trying to put a few pieces on this stupid device and looking around the RIM site for a solution, the only option I contact without shelling out the other hundreds of service is coming on this forum!

  I had this phone instead of an I phone because I had hoped that all the bugs have been developed. I charge $ 100 / hour, at this rate, I should have 2 years of free service, but I can't yet get your hands on a representative of the company... no wonder RIM stocks are falling like a stone!

  Customer service starts by selling products that do what they are supposed to. The buyer should not have to be certified Microsoft comes to get the stupid thing to work! And they should not rely on the kindness of customers to help other customers lost... just do the @$! %&@!! thing work!

  He'll come back tomorrow and I'm getting the iPhone! And I hope that it does suck that bad!

  Problem solved...

  A seller difficulty the difficulty without memory card

  I can now run and it is the stupidity and my ignorance.

  I wish we all rode horses and ranks of our boats.

  When rowing broke, you know why you were going in a circle

  Thank you all goodbye

• BlackBerry Smartphones not associated with Blackberry E-mail ID no more active or deleted

  Members,

  Here's my problem I forgot my Blackberry ID password, when I tried to reset the password checking the email is sent to the email associated with my Blackberry ID, unfortunately that this email is an email company that no longer exist because I no longer work for this employer.

  I know I could do a wipe but I don't want to lose my Blackberry Messenger Contact. What are my options?

  Best regards

  Rifa hicham

  Hello

  Unfortunately, your situation requires access to the e-mail account associated with the BB ID so that you can make the necessary properly... all automated methods requires it.

  Your choice - contact e-mail former administrator and ask them if they could temporarily restore e-mail account so that you could receive the necessary email.

  Create a new BB ID and lose all the previous records of AppWorld.

  Create a new BB ID and contact your mobile service provider for formal support and escalation in the RIM, to convince them to manually migrate your previous AW files for the new BB ID.

  I don't see any other options... but I don't know why you think that this situation will result in your losing your BBM contact list...

  Good luck and let us know!

• I am user of Lightroom 5. Consider purchase version 6. Not happy with the subscription option, bcs, it looks like a year of use I will not be able to continue to use this version and you want me to pay more to continue to use LightRoom 6. Is this good? If

  I am user of Lightroom 5. Consider purchase version 6. Not happy with the subscription option, bcs, it looks like a year of use I will not be able to continue to use this version and you want me to pay more to continue to use LightRoom 6. Is this good? If so - I'll stay with Lightroom 5.

  You have two options to switch to Lightroom 6:

  1. Subscribe (including Photoshop CC 2014), or
  2. Buy the traditional way CS6 upgrade:

  Products

  Click buy

  I want to buy: menu, choose Update (instead of the default is Full)

  I own: Photoshop Lightroom 5.x

  Make your purchase.

• BlackBerry Smartphones Blackberry do not sync with Microsoft Office

  I was hoping that one of you, beautiful guy could fix my problem. I currently have a blackberry curve 8320 gold with tmobile. In the past, I used microsoft office to sync my contacts and calendar with my phone but recently it will not sync my calendar. It syncs only contacts. Its frusturating altogether. Right now I have a Dell vostro 1510 running under Windows 7 64-bit with microsoft office 2007. Please help me! Thank you

  fixed, thx

• BlackBerry smartphones not display

  Hello.. I used the blackberry torch 9800 and was very happy with it but all of a sudden I don't know what happened on the screen of my phone, it turned out black... I switchd it ND out e battery even when turned on it it started to work but after a while the screen is still blank: nd remove battery now is not useful olso... what will I do please help... I'm a big fan of blackberry phones, I continue to insist my friend s to move to the blackberry... Please don't let me lose my faith on blackberrry... reply as soon as possible thank you

  Undue salvation,

  Welcome to the support community!

  You are able to test with another battery? If this does not help, and if you have access to a computer, I recommend to backup your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software in order to avoid any problem of software that can be the cause of the black screen. For additional instructions, see the following KB articles.

  For Windows®: "how to perform a clean reload of the BlackBerry Device Software for Windows' http://bbry.lv/GI9beY
  For Mac: "Perform a clean reload of the BlackBerry smartphone application software on a Mac using BlackBerry Desktop Software" http://bbry.lv/J0UN1U

  Please verify that the problem has been solved before restoring all the data from your backup file. If the problem is not resolved by the steps above, then I suggest to contact your service provider for other options.

  I hope this helps.

• Smart blackBerry Smartphones could BBProtect with deleated BB - ID phone

  Hello

  Is possibe ist to disconnect a device of BBProtect after that the BB ID is already deleated?

  Even reinstalling the operating system has not solved the problem. After the reboot you must fill the deleated BB - ID.

  Many thanks,

  DasJo89

  smallmind wrote:
  If you deleted your BBID, he should have removed the BBProtect device.

  # This is not how it works.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  If you delete the BBID while BlackBerry Protect is always enabled on the device, you killed the camera and hope to use again.

  Read this for complete information and suggestions to regain access to your BBID > http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

  You can reset your password BBID, BUT read the consequences before that: the ID Article: KB36188 how to reset the BlackBerry ID account used with BlackBerry smartphones and BlackBerry World > http://www.blackberry.com/btsc/KB36188

  Other information of the BlackBerryID and http://www.blackberry.com/btsc/KB35467 resources

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you!

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• BlackBerry Smartphones not cached credentials

  Hello world

  My BB had well eaten by my dog and I just got my new camera to the service. I got a brand new, with all my datas saved the former. It's great, everything works, but when I try to download anything in the app world, it says without credentials cached, error id: 40721. I have tried everything that I found online in the forums (because many people have the same problem), but nothing has worked. My camera thinks I have no network connection, while I'm abee to use the browser. I could not download apps via my PC. Because they say that I am not connected to the network, he does allow me to do something. Any ideas?

  Thanx

  Hi csippesz,

  So that means you lack the services from your provider that I have already said, you call your Service provider to send the book to your BlackBerry smartphone as you had passed to a new device and your device is not he them.

  So give them a call.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones not the host routing table entries

  My blackberry storm2 shows no entries in the host routing table. I'm on a service plan that supports BIS everything was fine. My phone rebooted for no reason, and that's when the problem started

  Help, please

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If any stage does not properly complete, proceed to the subsequent steps will be useless... and you will need to contact your mobile provider for formal support. It's their network that your BB is unable to communicate with, after all.

  Good luck!

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• Browser blackBerry Smartphones not fully loading

  Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

  Good luck!

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Address book to blackBerry Smartphones to synchronize with MS Outlook

  I have synced my MS Outlook Contact list with my BB Curve 8330.  All my contacts are showing in my BB, but they are not in alphabetical order.  I have the BB address book set to sort by last name.  For example, when I look at my BB address book, contacts appear in the following order: A to F, then he starts A to P, then m to Z.  None of the contacts are repeated.  Can someone help me understand what the problem is?

  I would do the following:

  To delete all contacts from the BlackBerry device, follow these steps:

  1. Connect the BlackBerry smartphone to the computer and launch the BlackBerry Desktop Manager.
  2. Double-click on the backup and restore, and then click Advanced.
  3. Under device databases, select address book and click clear.
  4. Click OK.
  5. Click Refresh to verify that the address book database is disabled.

  Take an as shown battery pull and recharge from Outlook.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11063&sliceId=2&docTy...

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.