BlackBerry Smartphones permanent 1 unread message symbol on the home screen

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• BlackBerry smartphones to change icons that appear on the home screen

  Hi all:

  Any new owner of the 9000.

  I've had three questions for you gurus:

  (1) is there a way that I can choose which icons appear on the home screen, so that I don't not to hit the MENU button and then scroll to access ones I use regularly...?

  (2) ATT (in the United States) made wonder a user name and password when I try to connect to att.com/blackberrystart.  I already put in place an email 'external' non-Exchange, the private, ([email protected]) on my phone, but of course I can't use it to connect to this site.  Does anyone have an idea as to what is happening?

  (3) even if I send emails using this account [email protected] of "BOLD", what should I do to RECEIVE emails on account of [email protected] using POP?

  Any help on these three issues will be fantastic.

  Thanks in advance.

  -d.

  You can hide those that you no longer want to see. Just ALT + click the trackball on those that you do not want to see and choose hide. With the default theme only the top row of icons will be visible without hitting the menu button.

  Check out this post to other sites that have additional themes, you can install

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=bold&thread.ID=1065

  When you go to the page AT & T BIS are you in the 'create new account' first? You can create an account to access the site. After you have created an account, you can access the sections of e-mail accounts to configure your BlackBerry email account.

• BlackBerry Smartphones symbol on the home screen

  Hi people

  I have a symbol on my home screen that bears the number 1 next to it and something that looks like the icon of web browser, anyone have an idea how I can remove it. Help, please.

  Missbee

  It's a message to push browser it is yellow.
  If it's blue, it's a WAP push message.

  1. open your main message folder.
  2. press the Menu button (on the left of the trackball).
  3. click on view files.
  4. click on browser Push (or WAP Push Messages) messages.
  5. read or remove the messsage.

• BlackBerry Z10 Andriod App icon not showing on the home screen

  I have already downloaded an Android application and later deleted by pressing the icon of the application by clicking on the small icon DELETRE

  Recently, I need the same application and went to download and app said it was already installed - clicked open and Yes this is

  When you are finished closed the app--but there is no icon on the home screen

  How can I get this icon will appear on the homescreen again

  With the help of a BB Z10: 10.3.2.2826 software

  Thank you

  Hello DERC

  You must update BlackBerry Runtime for android, as described in this KB:

  Impossible to uninstall Android applications after update of 10 BlackBerry OS version 10.3.2

  Good luck.

• BlackBerry smartphones after restart (reset) his shot on the main screen

  When I was restarts my balckberry torch 9860 after reset the screen hit his main keys are also not network signal and the work goes to off .i have done many times restart by baterry deleting the process, but it still hang on the main screen please help me as soon as possible...

  sachin09 wrote:
  How do I on my device in safe mode?

  I already posted this article Knowledge Base, always check the KB17877

  If possible to start your device in Mode safe to remove this application, it will solve your problem.

  Or if you are unable to start Safe Mode and then follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But please note that this method will erase your data from the device. If you have a previous backup or using BlackBerry Protect you can restore your backups.

• BlackBerry Smartphone App world icon is missing from my home screens and download

  I've upgraded to Blackberry App World version 4.0.0.63 on my Blackberry Bold 9780 yesterday. After re-booting the phone, my App World icon was suddenly missing from my home screen. It was not on my download screen. I could also find when you do a search for App World. I reinstalled from the Blackberry App World site. I always had the same problem. Then a friend suggested I have uninstall App World of settings: device: application management: Blackberry App World - and selecting delete in Options. I did this - and then re-installed App World AGAIN on my phone from the Web site. And the problem still persists. Do I really have App World on my phone or not? If I have it on my phone, how and where can I find the icon - so I can place on my home screen.

  See the article knowledge base on this issue.

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63

  Also, if you want to revert to the old version of App World then try the following link.

  http://mobileapps.BlackBerry.com/DeviceSoftware/entry.do?code=appworld3

• Help blackBerry Smartphones! Unknown symbol on the home screen!

  I get very annoyed because a symbol that I've never seen before appeared on my homescreen instead usually get you alert messages and missed calls. It looks like a small yellow globe, sound very similar to the web browser icon, but a single next to him, and I can't just doesn't what it means or how to do so that he can get out! Help, please! Thank you!

  Open your messages folder > Menu > view folders > Wap Push Messages.

  Read or delete it.

• Strange symbol on the home screen blackBerry Smartphones

  I have no idea how to get rid of cant anyone help me?

  It's a 2 with a circle to the right of it.  On the inside of the circle resembles a small tip of arrow & there is what looks like the red asterisk looking logo that appears when you have a new text/email.  Anyone know what it is & how to get rid of?

  tcw722 wrote:

  Anyone know what it is & how to get rid of?

  Yes, if you were looking around this forum, you would find that it responded to hundreds of times.

  The notice says you have an application that you previously downloaded or purchased in App World > My World, which is ready for an upgrade on your device. Look there for the upgrade.

  To clear the notification on the screen, find the alert message in your main folder, read or delete it.

• BlackBerry Smartphones BB 9800 App World frozen on the login screen

  I just bought BB 9800 to replace the BB 9000. So far, I like it.

  But when I try to connect to App World for the first time, he is stuck with the authentication message. I can go and run other applications and do things, but App World is frozen.

  If someone has noticed this? Any scoop?

  Help, please. Thank you very much.

  Hello omsoft,

  Go to www.blackberry.com/blackberryid and try to create a new BlackBerry ID (on your PC).

  You should receive a confirmation email to the address that you use to record confirming the success of the creation of the account.

  Use the new BlackBerry ID to attempt to connect to the device.

  See you soon,.

• BlackBerry Smartphones new world yellow form icon on the front screen

  Hi all

  New BB user and just connected, please bear with me.

  I have an ICON in the upper left of my main screen, to the left of the clock and to the right of his profiles that looks like a yellow world, sitting to the right of the yellow box envelope received.

  Does anyone has any ideas what it is or means. It arrived yesterday...

  Paul

  Yes, is a reminder of the wap browser

  To disable it go to folder main message, press menu, view records, wap push messages and turn it off.

• How can smartphones blackBerry I remove a new alert mail from the home screen icon

  I set up a new e-mail account and received 7 new emails.  Later, I deleted the email account, but did so before the opening of each of 7 new emails.  The e-mail account has been deleted, but the number 7 and the new mail icon always appears on the home screen.  I created the account once again to see if the emails were there, but they were not.  I removed the battery and wait a few minutes and that did not work.  Anyone have any ideas?

  Press menu, menu again, mail, search, go to show and indicate unopened only

• Smartphones blackBerry how to move an application icon to the home screen

  How to move an application icon in the menu of the applications to the home screen.

  For example the browser icon?

  domdp wrote:

  ... I have the selected theme and I get 10 icons along the left side and bottom...

  ... I think I may be limited to 10 icons...

  Witch hunt... But in reality its limited to 9 icons in the theme of the profiles icon is still present. From this screen, press Menu to display the largest list of icons. ARange so the first 9 icons are the ones you want to see on the theme of the.

• BlackBerry Smartphones why my livelihood of the home screen messages in the process of disappearance (SMS, missed calls, etc.)?

  My messages, all other next to the e-mail, because I have not yet implemented, just keep disappearing.  I have the theme of the home screen that displays messages, calendar, call log, and applications.  The messages section shows me when I have a missed call or text or something like that... but for some reason, I go back to my phone and I do not see who called or texted.  The messages section of the home screen is blank and if I select and go to my App messages, there are only 3 registered and 2 are BlackBerry April 25 and July 30, only appears from my boss on 5 August.  The only reason why I can not even imagine still appears so is because she too has a blackberry.  I don't know, but it really starts to aggravate the crap out of me.  Someone knows how to help?

  I went to the General Options messages and ensures that all calls are sent to messages and call log.

  Oh yes!  The call log does not nothing either.  It's ridiculous!

  To please help because I love this phone, it does not work to the maximum but it's disappointing.

  This has been asked before and solved... you have a problem of memory... you must have at least 12 MB of free space for the phone works smothly. If you have not yet get a memory card and move your photos and videos on memory card. and ringtones downloaded... to find out what the status of your file is click on options of--> the situation and see what your file free it is another thing that could help is to do a battery pull, then do step above... Also make sure you have all internet programs running in the background IE: weatherbug... it causes continually downloads of data... clear your browsing history by going to a browser opened by clicking on menu, then options and then cache and clear your history... There are other measures to help, but I don't see any at the present time...

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• Icon text Message on the home screen blackBerry Smartphones

  Hi all

  My Torch 9800 has developed a weird problem with the text on the home screen icon.  When I tap on it, my Office messages open instead?

  He used to work fine when I got on the phone.  The only way I can write a text is to select a contact in the contacts list, and then select send a text message to this person.  All works, but is a pain.  I'm sure it is just wrong to finger and a parameter has been changed from somewhere but where.

  What determines which opens when you tap on an icon?

  Any help would be great.

  Welcome to the forums, haysys!

  Have you tried a hard reset on your device?  With the unit powered on, remove the battery for a few minutes, then replace.  See if you are then able to access the text normally.