BlackBerry Smartphones BB 9800 App World frozen on the login screen

I just bought BB 9800 to replace the BB 9000. So far, I like it.

But when I try to connect to App World for the first time, he is stuck with the authentication message. I can go and run other applications and do things, but App World is frozen.

If someone has noticed this? Any scoop?

Help, please. Thank you very much.

Hello omsoft,

Go to www.blackberry.com/blackberryid and try to create a new BlackBerry ID (on your PC).

You should receive a confirmation email to the address that you use to record confirming the success of the creation of the account.

Use the new BlackBerry ID to attempt to connect to the device.

See you soon,.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BB 8520 app world

    Hello

    I bought a blackberry 8520 today was really impressed with my purchase and I love the phone.

    But when he came to me the app world I get the same error message saying that my phone is not supported, as it is the required version.

    I am really confused and stressed out with this now im with orange and I have unlimted internet and soon unlimited blackberry service. However, when I try to download the application through my pc and install it on my phone, I get this error message,

    Hi and welcome to the Forums!

    Let you hair in place...

    See this:

    Make sure that you meet all the requirements. Contact your carrier what they need to subscribe (level of service plan) so that you can access the AppWorld.

    Good luck and let us know!

  • BlackBerry Smartphones updated BB App world... and lost all the apps?

    I had to make an exchange of phones last week.  Did this and reinstalled several applications on the new phone. Finally I was told had to do an update of the BB App world... Done this, and they are all gone now.  They are not under the uninstalled or other devices tab.  Help!

    Thanks in advance!

    Hello!

    I suggest that you clear the cache of the AppWorld application:

    1. open the App World

    2. go to my world

    3. follow one (and only one!) of these steps:

    3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

    3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

    3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

    • KB24714 How to clear the cache of BlackBerry App World

    4 AppWorld must close

    5. If your BB locks after issuing clear cache, do a battery pull reboot

    6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

    If (4) stage arrives not as described, then the empty the cache failed.

    I hope it'll work for you! Good luck and let us know!

  • Problems of blackBerry Smartphones with BB app world app on BB 9300 curve

    Hello

    Since my phone updated the appworld software I did not actually use the app. I have redownloaded a bucnh of time, but even if she says that the app is when I click it, it just will not open.

    Hi fustyfru

    If a battery pull reboot is unable to resolve, then please try again as mentioned:

    First on your homescreen to Options > device > application > then scroll down to the World App delete App World from there. After it perform a reboot of pull battery as mentioned on the post. From your BlackBerry browser or type www.blackberry.com/appworld then click download again.

    Please try and see if that solves your problem.

    Prince

    ___________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry Smartphones where has App World Gone?

    I've recently updated app world and since it was not on my device. I'll in application management and its on here it still doesn't let me access it. I tried to re install but still have no luck. I even tried to reset my device to factory settings. Can anyone help?

    Read this, with particular attention to resolution No. 1.

    BlackBerry App World icon is missing after upgrade to BlackBerry App World 4. 0. .63 de 0à 4. 0. 0.65

  • BlackBerry smartphones, I need app world version 4.0055 link

    I need the link to download app world version 4.0055

    I answered here:
    http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/my-app-icon-is-no-were/m-p/20312...

  • BlackBerry smartphones helps to APP world!

    Ive been trying to download App world for the BB Bold, but it says my device is not supported! Why?

    Determine requirements AppWorld here:

    http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_system_requirements

    If you have any other questions post them in this section of the forum:

    http://supportforums.BlackBerry.com/rim/?category.ID=app_world

    In the case that your unanswered questions them degenerate into [email protected]

  • BlackBerry smartphones I have app world downloaded on my phone. Do I need you...

    I have app world downloaded on my phone. What I need to be updated from time to time, or is happening to me?

    Hello!

    AppWorld not, my knowledbe, auto-updated. But RIM has released version 1.1.0.15 AppWorld... it is highly recommended to be on this version.

    If you need help, then come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

    See you soon!

  • Mobile applications for blackBerry Smartphones starting from app world for Blackberry at Home Page

    I just got a new blackberry tour and I'm having a heck of a travel time of new applications I downloaded my homepage. I downloaded three apps and managed to move to the homepage without problem by clicking the blackberry button and selecting 'move to the House. It is very clear and I understand the concept.

    But for some reason I can't move all the other apps. I can't move my facebook application because there is no option for "move to home page" or "move". Pandora and all these applications are found in my world in the app world Black Berry.

    Can someone help me? Maybe I'm missing something simple

    Thank you very much!

    You should be able to move the applications to help move the folder then choosing the folder you want where you w\ant to move the.

    Try the following-

    Have a traction battery device reset

    check by changing the theme

  • BlackBerry smartphone App World froze on the splash screen

    Whenever I have try and start to App World it freezes. It freezes as soon as it starts.

    I tried several reboots, turn off the unit for 1/2 hour, typed on the screen a hundred times. Without success.

    Help, please. Hope I don't have to do a wipe as I have 45 GB of media on this subject.

    I had the same problem and called the RIM.

    Here is the FIX:

    1) while in AppWorld - white background screen

    (2) bring up the keyboard - wide at the bottom left at the Center to bring up the keyboard

    (3) type: RST (which means "reset")

    Fast and restart appworld

  • BlackBerry Smartphones Re - downloading apps already acquired through the Blackberry before it was repaired

    Recently had the repaired BB Bold (don't know exactly what has been done during the repair) and now I want to reinstall applications that were previously purchased.  Have updated to the new version of BB App World today and signed in but these applications don't seem to be there for ready for re-setup.  Can someone shed some light on what I need to do to see previous purchases? Thank you

    I found a way to solve your problem:

    1. Open App World on your BB Bold device
    2. Go to 'My World '.
    3. A list of installed and uninstalled applications will appear that are connected to your BlackBerry ID. PlayBook applications are greyed out

    Let me know if it worked! I believe you can also connect to BlackBerry App World via this url: http://appworld.blackberry.com/webstore/

    1. top-right there is a link 'connect '.

    Good luck and welcome to the community!

  • BlackBerry smartphones after restart (reset) his shot on the main screen

    When I was restarts my balckberry torch 9860 after reset the screen hit his main keys are also not network signal and the work goes to off .i have done many times restart by baterry deleting the process, but it still hang on the main screen please help me as soon as possible...

    sachin09 wrote:
    How do I on my device in safe mode?

    I already posted this article Knowledge Base, always check the KB17877

    If possible to start your device in Mode safe to remove this application, it will solve your problem.

    Or if you are unable to start Safe Mode and then follow this Knowledge Base to reload the operating system:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

     

    But please note that this method will erase your data from the device. If you have a previous backup or using BlackBerry Protect you can restore your backups.

  • BlackBerry smartphones to change icons that appear on the home screen

    Hi all:

    Any new owner of the 9000.

    I've had three questions for you gurus:

    (1) is there a way that I can choose which icons appear on the home screen, so that I don't not to hit the MENU button and then scroll to access ones I use regularly...?

    (2) ATT (in the United States) made wonder a user name and password when I try to connect to att.com/blackberrystart.  I already put in place an email 'external' non-Exchange, the private, ([email protected]) on my phone, but of course I can't use it to connect to this site.  Does anyone have an idea as to what is happening?

    (3) even if I send emails using this account [email protected] of "BOLD", what should I do to RECEIVE emails on account of [email protected] using POP?

    Any help on these three issues will be fantastic.

    Thanks in advance.

    -d.

    You can hide those that you no longer want to see. Just ALT + click the trackball on those that you do not want to see and choose hide. With the default theme only the top row of icons will be visible without hitting the menu button.

    Check out this post to other sites that have additional themes, you can install

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=bold&thread.ID=1065

    When you go to the page AT & T BIS are you in the 'create new account' first? You can create an account to access the site. After you have created an account, you can access the sections of e-mail accounts to configure your BlackBerry email account.

  • BlackBerry Smartphones permanent 1 unread message symbol on the home screen

    Hello!

    I have a Blackberry Curve 8330 relatively new (I bought 2 months ago!) and symbols at the top of the home screen (for missed calls, messages, unread, etc.) had been working well until a few weeks ago when the symbol of unread message became stuck on the screen for a while now.  I've lived all my messages and even pressed 'U' to find messages unread - but the following message appears:

    "No unread messages in the list."

    There seems to be no real reason for the symbol to be blown up, since all my messages have been read.

    It is annoying me and I really want to get rid of the symbol, since there are no unread messages.

    How should I go about this?

    Thank you!

    No, reset I described the first bullet of the post above will remove NO contacts or data (or I would have notified you as so).

    Similarly, this discount to zero just does NOT turn and the unit. Do it as described above.

  • Problem blackBerry Smartphones with download apps world

    I use BlackBerry 9300, which was bought in April 2012.

    Now the problem is that I can't download world apps or any other app on my phone.  m using a Vodafone TR. Not support my phone?

    Please tell me what can I do for this? I need explanation step by step.

    Hello anitjyoti,

    First of all I want to say clearly that there is no problem with your card sim and its wearer, but to download the application of BBapps world, you need plan of specific data that are avilable with your carrier or service provider.

    Thus, it will be better if you first check your data your provider (vodafone) plan. And if you do not no matter what data plan just contact your service provider to enjoy the wide world of applications in the BBAPPS world.

    Take care.

Maybe you are looking for

  • Outlook Express problems

    My vision is send my messages 3 to 6 times to the recipient.  Then leaving the message in the Outbox a saying the messages were not send... I deleted messages from the 'sent' file to make room in the deleted to remove all the files into it and now my

  • Windows Defender is abandoned and forbids me to control startup programs

    I am running Vista on a 32-bit computer. I have Microsoft Security Essentials installed and it works fine. I tried to change my startup from the Control Panel programs today. As soon as I click on this link, a message appears that says that Defender

  • (blue screen) BUGCODE_USB_DRIVER with * STOP: 0X000000FE

    (blue screen) BUGCODE_USB_DRIVER with * STOP: 0X000000FE HelloI have Hp pavilion dm4 laptop computer with windows 7.Since last one I get a blue screen with error message over and over again. I've updated the BIOS and test HDDand tests of memory but n

  • Rockstar games

    Hello guys I'm a big fan of the rockstar game. I wanted page as Rockstar Games on Facebook, so I can get updates when they released them, but every time I search for them, the page never shows, and it goes to my fb page ip address .my home is PK and

  • Invisible Audio files

    I downloaded 8 audio files (class lectues) twice and you can't find them!  I've looked everywhere!  My card information memory says they are there (twice - because of the number of files, it's show) but I can't seem to access... Help!