BlackBerry Smartphones phone rings but I cannot hear caller on the other end

I only had my phone for a few days and something went terribly wrong!  The phone seems to work fine until I downloaded the BlackBerry Handheld Software v4.5.0.152 (Multilingual) of late update last night. This morning I noticed by examining ringtones already on the phone that I couldn't play, but I thought I was doing something wrong because I could hear when I started using the phone.

Immediately after the software was updated, I had to change the settings of the radio so that I could access internet again (I think of radio settings). Is there a setting on the phone that I need to update, or something else I can do to fix this?

Thank you very much in advance!

So to be clear, it happens, that keep you the battery, things work fine for awhile, then it happens again, and you need new pop the battery?

Is the release of the OS device you have installed certified by your carrier? Or is this a leaked version? You can check the version of your operator here:

You could also try the device OS - something maybe went a little bit last night installing.

  • KB11320 How to perform a clean reload of the BlackBerry Device Software using the Application Loader tool

Otherwise, if it persists, you should contact your carrier (if it was a sanctioned release by the bone) and let them know.

Tags: BlackBerry Smartphones

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