BlackBerry Smartphones PRIV locked - unable to access with original pattern.

Hi team,

I recently bought a Blackberry Priv and installation the Google account on this topic for a few days. Things worked well and have set up a scheme for the phone lock.

However, one night, the phone rebooted and I am unable to connect to the phone with the boss. I tried to reset the device via the Google Android Device Manager, but it says unable to communicate with the phone. From the looks of it the Priv is not connected to the internet (worked fine before). The phone is now displayed in the model to unlock the screen and so called ' emergency calls' and 'To launch Android, draw your pattern' but I am unable to connect using the previous model, I have set up.

Please notify. Thank you.



If you hold the power followed by typing Reboot. Do not REBOOT on your screen?

Tags: BlackBerry for Android

Similar Questions

  • Questions of blackBerry Smartphones PRIV

    How to transfer my contacts from my passport to the PRIV... and done it backs up data to cloud or software such as LINK?... Thank you!

    In addition, at the same time, mobile phone operator Telus to the Canada has published this Priv Simulator.

  • BlackBerry Smartphones cannot lock the phone through blackberry ID


    I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

    "You have exceeded the number of attempts to connect.

    For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

    But after 15 minutes and try again, the message... helpppp

    You try the BlackBerryID, or the security password, on the device?

    It looks like the BlackBerryID if you are locked out for 15 minutes.

    A wrong entered security password would give you only a message something like «wrong password 2/10»

    Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

    Read this: BlackBerry smartphone must be wiped before transferring the property Security

  • Click on the screen blackBerry Smartphones PRIV

    I just got a new unlocked AT & T PRIVATE today on Amazon, and the screen makes a rattling noise when they are hit.  On the web, there are a lot of people reporting a similar issue, suggesting turn the phone to try to fix it.  This has not worked for me.

    Is it just a matter of getting a bad or a phone that has not been produced recently? Or PRIVs all will have this problem, even if they are not immediately, because of poor design or manufacturing?


    Not all PRIVATE have this problem, but there is no way to predict the outcome for you. Your best bet is to contact free support of PRIVATE formal BB:

    Good luck!

  • BlackBerry Smartphones difference between EDGE and 3G with a BB symbol next to him? When do they appear?


    I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

    So, that means?

    Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

    Please give a solution.

    Hello and welcome to the community!

    sanjoyshaw wrote:

    I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

    So, that means?

    KB02334 Indicators of State of network of networks GSM/GPRS/EDGE / 3G / 4G

    sanjoyshaw wrote:

    Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

    With a strong carrier network (for example, not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphone how to synchronize my calendar with gmail?


    I understand that Google Sync now works (at least not for me!).

    Can you tell me how I can now synchronize the calendar on my BB with my gmail calendar, please?

    Thank you


    To enable synchronization of Google calendar with your BlackBerry smartphone, follow these steps:

  • The blackBerry Smartphone keyboard lock

    I've updated my blackberry 8520 and now lost my keyboard lock and also can't get my apps on my wifi but can be downloaded on my phone when out and about, can anyone help?

    KB21380 - lock icon is missing from the start screen on the BlackBerry smartphone

  • BlackBerry Smartphones phone locked

    How can I get my phone unlocked? When I turn it on there is a white screen and says "Reload Software: 513"... If you know who I can reach to make it unlocked or can help please let me know... Thank you Kelli

    KB13003"JVM 513" error message appears on the BlackBerry smartphone

    From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphones can not sync the calendar with BTYahoo

    I have setup my Blackberry 9780 (running version 6) to synchronize with my BTYahoo email and contacts with success, but the calendar is not just sync.  There seems to not be any interaction between the Blackberry calendar and BTYahoo.

    My service provider is O2.  O2 support said it is a known problem and I have to rebuild my Blackberry, but I hope for a less dramatic solution and one that seems specific to my problem rather than a generic answer to a problem.

    Does anyone have any ideas or knowledge about it?

    Hello and welcome to the community!

    In fact, I'm not sure that what you desire is even possible... refer to this:

    • KB03652 By comparing the BlackBerry Internet Service and BlackBerry Enterprise Server features

    Note that via BIS, calendar wireless is available only for Gmail... not Yahoo. You can check a second time inside the e-mail on the device Configuration Wizard - if you change your Yahoo settings, tic-boxes for the OTA synchronization that is available there. If only the Contacts ICT - box is visible, then calendar is not available for OTA synchronization.

    Good luck!

  • BlackBerry smartphones, which is a Golden Globe (with a ' 1' in front of it) indicator of condition - new for me

    A new status indicator appeared on my Blackberry Bold (9000)

    A Golden Globe with a '1' in front of it

    It cannot find in the user guide or the Getting Started Guide

    Does anyone know?

    Thanks, Alex

    Hi Alexs1804, is a message wap, for some reason any you or stop of the unit running in browser applications.

    To remove it, go to menu, main folder message, press menu, display folder, wap push messages, and clear it.

  • BlackBerry Smartphones how lock my BB Torch effectively

    When I lock my BB using the left upper key and put it in my pocket, a lot of things happen out of my will, because of the weak locking. Is it possible to lock effectively, if possible with a password?

    Sorry for this late reply, but I was not able to connect since Friday. Thank you a lot to solve my problem and my apologies for not properly express at the beginning.


  • BlackBerry Smartphones The RED Light of DOOM with a difference

    My poor BB is just 3 days and 2 nights of old... when during a call, he decided to turn in anything more than paper weight wth a flashing of the RED LED.  According to a rule of the forum, I went through all that is here... I need to connect to the USB and update... ok... but

    My Win 7 does not detect that fire Phone.The just continues to blink. The phone is not detected by the mgr of desktp as well. Batt in and out... already tried... Help... SOS SOS SOS... May Day May Day, May Day.

    If your BlackBerry is still under tension turned off with a black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

    (1) make sure that you have Blackberry Desktop Manager installed.
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • BlackBerry Smartphones Priv resend message with double tap on the lock screen

    The Priv I just got a weird problem that I have no idea how do I turn off.

    When I get a notification to an email on my lock screen and I double tap , it goes to my home screen and does not open the message. Instead, it actually returns email to all people from my address. he does not, he resends and makes it look as if I sent the original.

    Several colleagues of mine mentioned that they see the results of my double tap, which is not good.

    Has anyone seen this? How in the world can get rid of this weird feature?

    Thank you!

    Solved. I redownloaded and updated hub and blackberry services. Now, it doesn't seem to be a problem.

    Thank you!

  • Priv SmartKey WHEAT peripheral Mode support blackBerry Smartphones is locked as Hervé?


    You want to buy a Priv for various reasons, including the physical (and mythical) keyboard BB, but would like to know if it will work with my Frédérique Weiser Lock.  If I'm not mistaken, this requires not only Bluetooth Low Energy support (which is confirmed on the technical page), but a specific subset called 'Device Mode' a number of not supporting handset manufacturers NOT despite claiming the WHEAT support.

    So, I would just confirmation on it if possible.

    Thank you!


    Just confirmed with a colleague who has a karim that he has no problem with PRIV.

    I hope this helps

    Updated October 17, 2016; Frédérique site does not list PRIVATE as a compatible device. While the app and lock may work with still PRIVATE, please send any questions about devices supported for Frédérique.

  • BlackBerry Smartphones Priv - unable to read my SD card of 128 GB mp4 files

    I transferred my MP4 files to my 128GB SD card to save space on the main memory using a direct USB connection on my windows 10 desktop...

    Playing MP4 is not a problem as the Blackbery sample plays of the device itself.

    I tried to download a certain android MP4 players since the game of Google, which no I can't go to work.

    The problem is that for most applications are hard coded only for play from the main unit or a specific directory of the SD.  I found the one that supposedly allows a custom driectory but would not accept any input except "SD card" that points to the main storage area and is therefore unnecessary.  Some have "Sdcard1" as a choice that does not work either.

    The essence of the problem is that the path on the private name includes "SD card" (that I can see in my windows login).  The path to the extra space between the SD and the card is not recognized by applications.  I see no way to solve this problem yet and I don't know it this is problem Priv, or an android problem or a problem of SD card.

    Some suggestons or workarounds will be welcome.

    Thank you.

    Well guess what, I found a better way to fix my problem.  I thought I had fixed it, but when I turned off my private and then once again, he lost all directories, and when I deleted music apps, my music has also disappeared.  In any case what I ended up doing use Google game no download Google play first:

    (1) I found an option in the itunes program on my PC to view the directories/files in itunes and works.

    (2) I have connected my Priv to my PC with a USB cable, and then made a directory called music in my SD of private card - but not as a subdirectory under another directory.

    (3) I then copied all the directories with music from itunes files to the directory of the music on my SD card.

    (4) I exported playlists from itunes to a temporary directory that I created on my PC desktop.  For this I've done for each playlist and saved as a file of type .mu3 (there is an option to do this in itunes).

    (5) I copied these files mu3 in the directory of the music on my SD card - they can be subdiectories on the SD card as the muuic is.

    (6) I leave the Google game program re-index the music and playlists, and now it works like a charm.

    I intend to do something similar for my videos.

    I hope this helps and I hope Blackberry finally creates a link for its android phones program or add this feature to the existing one.

Maybe you are looking for