BlackBerry Smartphones recording with BIS to my Service provider

Similar Questions

• BlackBerry Smartphones Hotmail w/BIS is not sync when using Windows Live Messenger

  Hello

  I've got BES both BIS working in my BlackBerry. BES has the email that I use at work. BIS has configured my Hotmail account. Both work fine, but when I tried to use Windows Live Messenger in my BlackBerry I realized that the emails of Hotmail stopped coming.

  So far, that's what I got:

  If I connect to Windows Live Messenger from my BlackBerry, from a Windows computer, or within Hotmail (inside the web browser) I no longer receive mail. Everything I do from my BlackBerry still affects my Hotmail account (mark an e-mail as read, delete or sending an e-mail using my Hotmail account).

  When I sign out of Windows Live Messenger and you receive another email, all delays and the new email come to my BlackBerry and guard mail very well until I connect to Windows Live Messenger again. I do not receive the emails delayed until I get a new once the connection from Windows Live Messenger.

  Already tried battery pull, remove and re-add the account of Hotmail in BIS and uninstall and reinstallation of Windows Live Messenger.

  Please, I know already all the love that some people have on other services of e-mail webmail (Gmail, Yahoo, etc.), which helps not at all.

  I searched the web and I have nothing, I hope someone can help me.

  Thanks in advance.

  Hi and welcome to the Forums!

  I think that maybe this KB discusses what happens:

  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  Good luck!

• BlackBerry smartphones cannot create BIS account

  Hello

  I just bought a BB Tour and cannot create a BIS account. The error I get is:

  "Your account is not accessible via a HTML browser. Please use your device to access BlackBerry Internet Service. »

  I tried to go to the same URL through the tour and got a different error message:

  "This site is not accessible in this way. Please use the URL or the link provided by your service provider. »

  The URL that I use in both cases is:

  https://bis.na.blackberry.com/html.

  1. Is this the right URL?
  2. If it doesn't work through my IE browser on my computer?
  3. The MEID HEX or DEC?

  Thank you for your help.

  Problem solved. Verizon had already created an account for me using the telephone number of my BB without so much as informing me. Unfortunately, the error message if displayed when you enter the code PIN indicated that the cause, which totally fooled me. When I finally called Verizon Support and gave them the PIN, the agent immediately informed that I already had an account, but with a user id under which I would normally not have chosen. But that's ok.

• Help blackBerry Smartphones! Not connected BB internet service. That's happened?

  Out of the blue my BB wouldn't send or receive emails/text etc. Under "service status", he said internet Service not connected BB and BB Enterprise Server not connected. What can I do?  Thanks for any help you can provide.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  If after15 minutes it still does not connect please after return.

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• Unlocking blackBerry Smartphones 8830 World Edition GSM and code provider

  Hello

  I'm a guy unsavvy tech and have an 8830 World Edition phone. Bought this from Auntie Indicom (Vendor ID: 269), a CDMA operator which also provided a GSM SIM for only international roaming. Last month, number portability Mobile came into India, and I went to a GSM provider, Vodafone India. After the transfer of numbers, simply inserted the new Vodafone SIM and the phone and Blackberry services are working well with the new operator. Two questions:

  1. from the Options-> advanced-> SIM card Options, after typing MEPD, I see:

  ID: a large number

  Customization:

  Disabled SIM

  Active network

  Network subset disabled

  Service Provider disabled

  People with reduced mobility

  Does this mean that my Blackberry is locked? If Yes, is it blocked by Vodafone? Given that I have moved the Auntie service provider Vodafone and does not seem to wear the same number on the same phone, aunt locked the phone.

  2. type Alt-EACE, I always see the Vendor ID 269 (Auntie). See also the logo of Auntie initially upwards. Is it possible that I can change the ID of the seller or at least stop getting the start screen for the old vendor? This ID Vendo has something to do with the above-mentioned lock?

  Would be very grateful if some kind soul illuminates.

  Thank you

  Paul

  India

  There must be something different on a BB WE that allows the use of other SIMs, though always stuck at home carrier. Odd, but your experience proves the theory. I seriously doubt that release will make a difference, but certainly to try I guess.

  I don't know why your BB is as you describe... but, I want to propose the following steps, in order, even if they seem redundant to what you have already tried. However, you want to be careful here. I don't know how you originally got your BB running services on your current operator. All BB services are controlled by the Service books. If a carrier does not natively support a BB model on their network, there are a few things that need to be taken to get these SBs on than non-native BB. If only it had to do, don't go here... you could just wipe out all your services level of BB. But if none of these tricks are required (which would mean that your carrier supports natively your BB model), then you should be safe to go ahead.

  Steps 1 and 2 each should translate into a message to your BB to come:

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Maybe it will make a difference. I really do not know about you, to be honest. It's a tricky business, and you can well serve just as well by getting a new BB you get from your carrier... which by the way, you would have at least that the formal support at your disposal channel.

  Good luck!

• BlackBerry Smartphones Internet using WiFi possible without Mobile provider?

  I have a Blackberry Bold 9650 with no Mobile provider (he previously had Verizon).  Is it possible to use the Internet on the Bold 9650 by connecting to my WiFi at home, or is it only possible if the phone has Mobile provider service active? I am able to use Internet on my iOS and Android phones using WiFi with no Mobile provider, but I get the impression that it is impossible on the Bold 9650.  I connect to my WiFi at home, but I get no Internet service on the phone.  I also want to upgrade the operating system from 5 to 6, but the BlackBerry Desktop Software says that the upgrade is not available, because I have no Mobile provider?

  I was wrong.  I think OS6 for the 9650.  Without a data plan, it's a bit more involved to date, however.  You must wipe the device completely and then reload the OS from scratch.

  You have to find a company that offers the update by download.  Here are the instructions.

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5 use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  6. plug the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• BlackBerry smartphones 9810 see BIS - pass of the 9780

  Info on the device

  Your operator: Vodafone in

  Model information and the version of the OS (go to settings, then Options, then): 9810 Bundle 2807 7.1

  Apps and free space

  File before and after a battery to remove/replace. (Go to settings, then Options then status): formatting

  Do you have a battery pull fix your problem? : no

  Installed apps and their version if possible.   (Go to settings, then Options, then applications): no, only BBID update Wifi

  Used BB BIS Services on a used 9780 DM, 7.x to device to a new 9810 received today, successfully complete switching device the 9810 however did not see Services BIS (EDGE is available - uppercase).

  Web portal login granted blackberry demonstrates that the logged anyway old BB 9780. How will we change this to new one?

  So far: fired HRT several times, the directories of service, restarted twice.

  Not yet seen BIS service. I spent almost 4 hours to the call, the carrier, but they are not able to resolve the same.

  Edit 1: I can see the 9810 & carrier name if I connect to appworld.blackberry.com

  Any help would be appreciated.

  latentpot wrote:

  Update 2:

  By my provider tells me that the vendor ID is 600 where it should be from 611 to work in this geography. Is this correct? Contact RIM will help in anyway?

  Doubtful.

  latentpot wrote:

  Update 3:

  I am offered a replacement with 102 the seller ID unit. Should I take that chance?

  If the vendor ID and the model number is compatible with your network of selected carriers, then maybe Yes. Each carrier supports only a subset of all the BB model numbers... If your model number is not natively supported on their network for automatic filling of HRT and delivery of service book, it does not automatically work on their network. If the device they offer you is compatible, then it should work. Of course, no one can really predict the outcome for your particular situation.

  Good luck!

• BlackBerry smartphone Wifi vs BIS

  Hello
  I just wanted to know if I'm in a WiFi area with my Active BIS, which service my BB Bold 9930 phone will use for the streaming media on the internet.

  Is there a way to define the connection preferred WiFi in Bold 9930?

  It uses WiFi.  If the blackberry symbol next to the WiFi icon, then this means that WiFi usage for blackberry services.

  More confirmation: from the home screen, to lower your manage connections window.  Choose the status of the service and your BIS should say WiFi.

• BlackBerry Smartphones using Bold 9700 without business service

  got a little one tight spot here. I bought the bold 9700 in Malaysia but want to use it in China. but outside the subscription to the blackberry service of china mobile, can I use the bold 9700 without their enterprise e-mail service?

  I have checked all the menus and options a gadzillion, but there seems to be no way around establishing an email without going through the service of the company.

  so, I just want to confirm that before I decide to throw away the phone or subscribe with the service of china mobile blackberry

  Thank you

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  Good luck!

• Question of blackBerry Smartphones very clumsy BIS

  Hello. I post here because, in my opinion, is the last thing that I have left to do.

  Not sure if there is no news of this but I'll try to keep it this way.

  Since this afternoon BIS is not register my phone more. It says 'edge' insead 'EDGE '. My BIS data plan has been activated like 2 days ago and it has worked very well so far.

  I called my local operator to support that they sent me the books of service as two times and obviously I did the basics before testing it (take-off at the battery). Nothing happened. Called the 3rd time, they told me that it has nothing to with them more cause it's all they can do.

  The clumsy real thing is that, now that I connect to my personal WIFI bberry email, bbm, whatsapp messenger for yahoo, navigation, absolutely everything, works AS IT SHOULD work on BIS. The second that I disconnect my wifi, there no internet more on it. No more BBM, no more nothing.

  I even tried a wipe. That has not worked either.

  To be honest, it's kind of my last hope before throwing the 10th floor, because it is * bleep * me off.

  THE: After wipe 'the trick' with the connection to my wifi no longer works since all the service books have disappeared. Try saving again does not either, as I said.

  DanMoody wrote:

  Accidentally clicked on "Accept as solution button.

  United Nations-click for you!

  DanMoody wrote:

  Anyway, I can't spend SIMs because that would mean to pay an another data plan on a different SIM card. Maybe I will if I have no other options left, but for now I don't want to.

  The suggestion is actually replace the SIM... sometimes they spoil. A replacement should not cost anything, I think.

  DanMoody wrote:

  My camera has been unlocked 2-3 days ago btw, because it was locked on Vodafone Spain, but as I said it worked great.

  Oh... more details are needed. Which carrier your BB was initially assigned? And what carrier are you trying now to operate it on? And what SIM carrier do you use? And which carrier BIS account is active?

  These details could be very important indeed. For example, if your BB from Spain, and now you're trying to use it in Romania, you might have for this short period, received service your account of the Spain BIS, but they finally "caught it" and blocked it (Spain or the Romania could have done). So the exact details of your situation is perhaps well critical... using a BB on a different network can be difficult indeed, and some very specific things need to be done in order to make it work well. For example, if your BIS account remains active in Spain, then the carrier of the Romania will not be able to create a BIS account... single BB PIN can exist anywhere in the world in system BIS only carrier...

  Thank you and let us know!

• Do blackBerry Smartphones you need of a map service internet access?

  Recently, I bought a curve 8520 for Christmas. I went through the process of setting up wireless but when I go to manage connections in the home menu, I make a dash (-) next to the wifi connection. It is connectiiong to my network wireless at home, but when I go to the browser, I get "year error occurred while fetch the reqested page. Also, when I go to the host Routing Table that they are not entries. Mobile network I use is Digicel, but I'm not on any blackberry service plan. What is the only way I can access my wirelss home (or anywhere for that matter), if I join the service plan? If this is not the case, then how can I get internet access using wifi connection?

  With WiFi and no data plan, you can use the browser from access point to access the internet for browsing.

  Options > Advanced > browser, set it to the Hotspot. and save.

  You must have the data Plan BlackBerry active on your account with your carrier or mobile operator, in order to obtain the features RIM push email, as well as BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have added to your account BlackBerry data Plan.

  Good luck.

  Otherwise, it is navigation Hotspot and it is.

• BlackBerry Smartphones BES and BIS emails for display separation

  Just bought a Bold 9000 (my first BB) and very disappointed that separation of BES and BIS emails is not a standard feature. BES can be displayed via the files of common messages that shows everything, including BIS emails/SMS/IM etc. BIS messages can be seen in their respective folder (i.e. yahoo/gmail)

  There is a product like know empower (http://www.getempower.com/)is a PURCHASABLE third party product that is supposed to separate the mails, but it is certainly a good way to provide this functionality as part of your product that I won't have to sift through all of my emails and understand those who are BES/BIS.

  Empower the BTW does not work on later versions of the o/s of BB and this means that the "BOLD" is assigned. Come on guys, the sort...! Either buy empower and integrate into your device where it can be updated with your resource ample or build something that focuses a bit more to the needs of the customer.

  BES 4.1.5 gives you an option to separate BIS and BES mail. Also the sms/mms can be separated as well.

  http://www.BlackBerry.com/BTSC/KB15003

  Separate SMS: http://www.blackberry.com/btsc/KB12774

• BlackBerry Smartphones Outlook with a Blackberry E-mail on PC?

  Hello

  I was wondering if I could use my account vzw.blackberry.net on Outlook on my PC instead of always having to use the phone for my emails? I use VZW Access Manager for my attachment.  I was trying to undestand some of the offers bb saying can I use it as my messaging connector?

  Thank you in advance.

  Darla

  Sorry, but BIS account (in this case vzw.blackberry.net) is only to be used with the device, you do not have access to the pc.

• BlackBerry smartphones help with my bbm, please

  Greetings...
  Broke my old style of bb, got a new and a larger memory card. I downloaded the latest version of bbm and then restored contacts back... but still not able to send and receive messages. Help please and thank you...

  Hi there and welcome to the forums,

  There are a few quick things you can try:

  1 check to make sure that your phone can receive data. Since you are the Sprint, when you look at the upper right of the screen, it should say 1XEV. If it is not capitalized (i.e. 1xev), you should probably call Sprint and let them take a look at all the settings on your account.

  2. go to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now. This will help save your BB on the BlackBerry network.

  3. go to your e-mail settings, log in (if necessary), press the BB Menu key and select Service books. On the next screen, choose the option to send Service directories.

  4. follow steps 2 & 3 with a battery pull if it still does not work.

  That should do it, but if not, then the next step would be to contact Sprint without worrying to make sure that your BB has been implemented properly on their end.

  Good luck and we keep abreast!