BlackBerry Smartphones replaced Blackberry 9000 - not receiving emails or hide where I can not find

I just got a replacement blackberry today for a defective battery.  My tech guy helped me make a download wireless of my contacts our server etc. So far so good.  Then collapsed emails.  I see the red light and the number at the top indicating there is an unread email, but email is not on the blackberry.  Similarly, when I send a message from my blackberry away from the receiver, but there is no trace on my blackberry of the sent message.  The phone works very well and send SMS.  I know that there is a button on the activation button.  I tried to turn it back on without result.

Thanks much for any help!

Jane

If you find no trace of emails, go to options, advanced options, and click

The host Routing Tables. Highlight (do NOT click) select menu Save now.

Wait for the activation message. Go to configuration of e-mail and send service directories.

Make sure you get one for each e-mail account. Then:

No data will be lost when you do the following: remove the battery while the device is activated.

Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

Thank you

Bifocals

Don't forget to adjust your thread.

Put the check mark in the green box containing your answer! Thank you

Tags: BlackBerry Smartphones

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