BlackBerry Smartphones strange question need help ASAP!

I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

Also the latest BBM version which is is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?


Bold_4_9900 wrote:
Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.


Bold_4_9900 wrote:
Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

Let me know if you have any questions.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

    Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

    My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

    Thank you for your time.

    Hi shelran,

    Welcome to the BlackBerry support community forums.

    It's very sad to hear of your soaked BB device. I hope it still works!

    Check the article below to learn how to restore the data on the device-

    • KB03953  How to back up and restore data to a new BlackBerry smartphone
    • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
    • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file
  • BlackBerry smartphones, that I need help as soon as POSSIBLE please

    Hey, I need help with ym Blackberry Curve 9300

    I tried to download the new update to 6OS but it won't work, I downloaded the latest version of Blackberry Desktop software but every time I try and update my phone it just comes up with "a updated Blackberry Desktop software component must be installed to continue" but then when I click on 'install' it happens to not even 1/10th of a full bar and it's freezing I left it on all night and it still did not move 1 cm, someone please help as I really want to download the new software but ive been trying for days to do and it still does not work

    help would be appretiated,

    Thank you

    Do this way:

    See the link below to download it and follow these simple instructions.

    First find your operator and the system operating file that you want to use.

    Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  • BlackBerry smartphones I have NEED HELP!

    Hey there,

    I need desperate help! My blackberry on my curve (only a device years) contacts doesn't let me add or edit contacts. My App World also disappeared and is not repairable via reboot. I went to my provider and they suggested factory reset my phone via the computer. However after I finished typing in the guests, a window appears saying I need the Manager of blackberry devices. WHERE can I find it? I downlaoded the Office PC, which he said somewhere online something needs before the software of the device? I don't know I am in the dark and just want my phone works again! Can I get a link to Device Manager or even better measures for this? Help!


    Welcome to the community

    This has been a recurring problem for the phones Blackberry OS5 and below. Please click the link below:

    Cannot change or create new contacts to the address book of BlackBerry


  • BlackBerry smartphones, that I need help please

    I was talking on my bb Pearl and it was cut. The battery is fully charged. Now it will not turn on but my red led light makes 4 short flashes every 3 seconds. It is plugged in charge but still will not light. Please help me

    mammadice wrote:
    I was talking on my bb Pearl and it was cut. The battery is fully charged. Now it will not turn on but my red led light makes 4 short flashes every 3 seconds. It is plugged in charge but still will not light. Please help me

    Hi and welcome to the forums!

    I'm afraid you'll need to reload the OS device on the phone.

    You last backup, you can restore it later.

    Click here: KB11479 white or black on the BlackBerry screen

    Thank you


  • BlackBerry smartphone Contact list need help

    Hi all. Just got my first BB and love it. I have the 9100 pearl and have a question.

    I took my SIM card from my old phone (sony w910i) and installed in my BB. In configuration mode he asked me to transfer the contacts that I made, but it gave me one number per contact as home number. I recorded them all in my outlook contacts with all the information, including emails. Is it possible to transfer all this and get my contact list done correctly or I have to manually go in and change all of them?

    Also is there a way I can use the computer to enter my information into the BB instead of the small keyboard?

    Thank you


    Welcome to the forums, Peter!

    You want to download and install the Office BlackBerry (DM) Manager from here.

    You can then configure DM to synchronize your Outlook contacts on your device.  This link will help guide you through the configuration process.

  • BlackBerry smartphone Memory Card need help!

    I just bought a memory card for my 8310 someone can tell me how to transfer the pictures stored in the memory of the device to the memory card?


    Try this write up:

    Which will allow you to use your BB as a pair of USB drives, and you can then just move the files as you would any other file via windows Explorer.

    Hope that helps!

  • BlackBerry smartphones please I need help... I can't configure my email.

    I have 8900, when I've had it 4 months ago, everything was good. then I had a problem with the phone. I took it to the company, then they give me a new.

    with the old phone all my three email worked too good that it should be.
    ((the problem))
    but with the new, only an email works which is a gmail account.
    the other two emails a MSN and LIVE mails do any work.
    and always when I ' am trying to implement one of them it keep show me this message:

    ((Address invalid email or password):

    Please check your e-mail address and the password. The information provided is incorrect.
    If the error persists, contact (your e-mail provider).))
    I am sure 100% that my e-mail address and password are correct.
    I tried two weeks know how to solve this problem, but I couldn't.
    now I'm here and please I need a solution.

    Thank you.

    Are you sure you have the password?

    Why not go into your hotmail account and a new password here, something really simple and then again try to add it to your BlackBerry.

  • BlackBerry smartphones, that I need help pls

    My blackberry application blackberry Messenger and the world does not work and I deleted and downloaded, app world it dosent always impossible to download anything whatsoever, to make things worse, it dosent click on about and even less to highlight the characteristics of the world ask and also I can not click on my touch, if I tried to get my phone hang and I must remove my battery to restart... I am so worried about it... any advice pls

    Hi junola09,

    The error that you are experiencing with your address book indicates a problem with the software and it is advisable that reinstalling the software to correct this situation.

    Back up your data by using the Desktop software then follow KB11320 to reinstall the operating system (or KB19915 if you use a Mac).

    Before restoring any data when reloading the software is complete, you can access your address book to make sure that the error no longer appears and see if you are able to access BBM and App World.

    Please note that if you use BBM 7, you must use the same ID BlackBerry to restore your contacts. Ensure that you are able to access your BBID to

    I would like to know how the load.

  • BlackBerry smartphone Password urgently need help...

    Really messed up my blackberry.

    Bought yesterday, put a password on it, typed in it and then struck again, thinking, yes awesome... so blocked my phone, came back to him, tried to type my password, wrong, typed again... wrong, who did 7 times now and evil! Any ideas? I don't want to block me on my phone, even used yet, no idea how I can sort this out?

    See you soon

    If you got your Blackberry wiped, then you have 507 error when starting again, simply connect your Blackberry to the BB Desktop Manager and reload the OS

  • BlackBerry Smartphones automatic power need help

    Hi, I've had my BB for a few weeks now & love it. But the days of lastfew when I turn it off, I get a message detailing a time & date that it is scheduled for re - turn on. As part of the Auto on / off, I have disabled this feature, but yet I still get the auto on time message (is not even for the 'valid' time setting is.) Any organization, you have ideas please? I tried removing the battery but no joy.

    No, this wasn't it.  But I have now sorted - it was a calendar entry!

  • Alpha channel images displays incorrect colors. Need help ASAP! I have samples

    After that update recently in CS 2015.3 which is weird, as I already had CC2015.3, there seems to be a problem with my graphic images of sequelae. The color is now off. I used these graphics in first pro projects before this update without problem. Now without further changes to the sequence, the graphics have all color issues. What is the Adobe issue? I have samples of before and after that I can send... Need help ASAP! Examples of links below...

    Monologue Monday before the update recently in CS 2015.3

    Monologue Monday after update recently in CS 2015.3

    Please explain what is happening when there where no edit change just a relay audio? FYI I did this process for several projects over the years and this is the first time that I had this kind of problem. I need it fixed ASAP or troubleshooting help, if there is something that I can hurt you please!

    as you may or may not know - he recently was a security update which States that Quicktime player is not safe for windows: it's probably not safe to use Quicktime on Windows more. Gizmodo UK and I think that's the reason why Adobe put in place the ability to import and export some QT Codecs without whether it is installed. That being said, there was also a notion that the player is not sure and the essential elements can remain on your system. You can use a lot of players that is not QT, such as VLC Player. and as I suppose - it is a BUG. It is not supposed to happen. and it's a hypothesis because unless you remove Quicktime and check - we do not know if this problem is solved (I used this term and not "solve" because it is a temporary solution) the question. of course, this is advice from a user like you and use it at your own discretion, as suggestions in the forums.

  • After I updated my iPod wants a lock to activate I need help ASAP

    After I updated my iPod lack of activation I need help ASAP

    Help here > If you do not activate your iPad, iPhone or iPod touch after installing iOS 9.3 - Apple Support

  • BlackBerry smartphones think I've seriously damaged my BB curve9320! need help ASAP please:)

    Could you possibly help me please?

    I had a blackberry 9320

    My encryption settings and firewall settings are locked and have tried everything to unlock

    And also my application management won't let me not reset my fire wall guests Ant guard saying reset

    By default the permissions without what do? I havnt had my discs either...

    Hello and welcome to the community!

    I can't tell you how you got in this situation, but what you describe resembles a restriction of the COMPUTING policy... Please check here:

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    If there is a COMPUTING strategy and you are on corporate/BES, then you have to go talk to your BES admins... they are in control.

    If you have a COMPUTER policy but are not in BES, then you will need to make fairly drastic measures to clean it... and you don't need your original discs... just a PC and access internet.

    First, download and install the PC Desktop software:

    Now, the behavior of your BB to your PC a backup:

    Now perform a ResetToFactory

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    Now run a restore of your BB of the backup that you have brought to your PC... but don't forget and NOT do a restore roughly. Don't restore these databases you need and more precisely to avoid those that relate to the COMPUTER policy:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file
    • KB03974 List of database for the blackBerry smartphone

    Now you should be in control on all these parameters.

    Good luck!

  • Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

    Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

    Thank you very much!

    I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!


    KB10376 Remove applications from the BlackBerry smartphone

Maybe you are looking for

  • Apple Watch reboot

    My iphon more 6 s and my Apple Watch are both on the last update. Whenever I get a notification of text on my watch, it resets.

  • Why the label selector turns red when I try to change it?

    I need 6 cases in the structure of the case. When I try to change the True label by default to zero, I see that it turns red. Why is this? and how to prevent that?

  • Cannot receive emails from Exchange 2010

    I have Small Business Server 2011 Microsoft and Microsoft Exchange 2010.  I'm unable to receive emails. When I run the Mail Exchange acceptance test, results are: Presentation has no mail: error message: server does not support secure connections Sho

  • The color of threshold IMAQ blank image

    I'm doing a base color threshold program, but the result I get is an empty image, but only when I create the display in the Panel before me. When I copy the color example screen output, it can display the output of the binary image. What

  • Cannot delete or move e-mail messages in outlook express

    During the 0x800c0133 error code correction process (cannot receive emails), I moved and deleted a lot of emils in my outlook express, using the shift and arrow keys to do a lot at once.  At first it was fine, but suddenly the erase process seems to