BlackBerry Smartphones that know what to do

I went on the website of blackberry because I received a text message to update my phone software. The web site, I've been giving has been http://na.blackberry.com/eng/services/devices/ . After that I went on the site, I clicked on the button update now to get the update to v4.5 software. If I remember correctly, I got 11 of the 12 steps before that something was wrong. The phone and the computer both seemed completely stop doing nothing at all. I finished by ending the process before it ended. He told me that my phone has been saved on my pc and I could download the files from here. My phone has been whipped clean of all the files and applications that I had. I'm not able to open the file saved on my computer. Please help me to recover what was lost.

To restore your backup files, you must use the backup and restore in the Desktop Manager. Click on restore and browse to the backup file and go through the wizard. That should restore all your settings on the phone. For applications, you will need to go to the temporary folder on your computer (I think it should be there) and find a folder with the name that is the same as your PIN code. Located here in Win XP: C:\Documents andSettings\Temp Settings\

If you find this file, then open Desktop Manager to the top and go to Application Loader > Add/Remove Applications. Here, you can navigate to the folder that you found and select the files .alx file. This should load your applications stored on the phone. In the case where you do not find the folder, search for files .alx files on your computer.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones how know what the last OS 6 for BlackBerry?

    I recently came across the sticky that speaks of all downloads of OS for BB pearls. I have a 9100 version, and I want to install the OS 6 on it.

    1 does it matter which firmware I download? For the 9100 and 9105 versions?

    2 - How can I know what is the latest firmware?

    Something like that...

    BlackBerry Handheld Software v5.0.0.1476 (Multilangauge)

    Package Version: 5.0.0.1476
    Composed of:

    • Applications: 5.0.0.884
    • Software platform: 6.2.0.94
    • File name: 9100_9105itutM_PBr5.0.0_rel1476_PL6.2.0.94_A5.0.0.884_O2_IRE.exe
    • File size: 132,72 MB

    Or...

    BlackBerry Handheld Software v6.0.0.1479 (Multilangauge)

    Package Version: 6.0.0.1479
    Composed of:

    • Applications: 6.0.0.380
    • Software platform: 6.6.0.85
    • File name: 9100_9105Asia_PBr6.0.0_rel1479_PL6.6.0.85_A6.0.0.380_Aircel.exe
    • File size: 146,72 MB

    This who should I look for the version of the firmware? Applications or software platform?

    In this case, wouldn't be 5.0.0.884 Applications and software platform 6.2.0.94 which gives me an OS 6 or a 6.00.380 Applications and software platform 6.6.0.85?

    3. what indicates a newer version of the OS 6?

    What should I look at to make sure I have the latest version of the OS 6? A superior package Version, Version Applications or software platform?

    Thanks in advance.

    BBPearl3G-wrote:

    I recently came across the sticky that speaks of all downloads of OS for BB pearls. I have a 9100 version, and I want to install the OS 6 on it.

    1 does it matter which firmware I download? For the 9100 and 9105 versions?

    Hello

    as noted in the post post-it notes, each firmware for Pearl 3 G works identically for 9100 and 9105. This is the line that says:

    «The installer of the OS is the same for the 9100 and the 9105.»

    BBPearl3G-wrote:

    2 - How can I know what is the latest firmware?

    This who should I look for the version of the firmware? Applications or software platform?

    In this case, wouldn't be 5.0.0.884 Applications and software platform 6.2.0.94 which gives me an OS 6 or a 6.00.380 Applications and software platform 6.6.0.85?

    usually, the three figures are growing at the same pace. Between the two versions, by comparing the version of the firmware, the version of the application or software platform is the same at 99% of the time.

    But on the blogosphere, everybody talking about the version of the Application. This is the reason why it is colored in Green in the post post-it notes.

  • BlackBerry SmartPhones that Support Themes

    Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx

    Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.

    http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29

  • Deleted mailbox of blackBerry Smartphones that appear in the messages folder

    I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

    Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

    But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

    1. Remove all THE email accounts of this device
    2. Perform a battery pull reboot
    3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
    4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
      • KB10167 How to clear data from the BlackBerry Smartphone user
    5. Perform another batt-pull reboot
    6. Now return to your email on your device and see if now works normally

    Good luck and let us know!

  • Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

    I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

    Hello!

    Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

    • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

    Good luck and let us know!

  • BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

    Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

    My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

    Thank you for your time.

    Hi shelran,

    Welcome to the BlackBerry support community forums.

    It's very sad to hear of your soaked BB device. I hope it still works!

    Check the article below to learn how to restore the data on the device-

    • KB03953  How to back up and restore data to a new BlackBerry smartphone
    • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
    • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file
  • Is blackBerry Smartphones that phone

    Sorry for the newbie question, but...

    I bought a refurb AT & T phone for my wife, but could not find the model anywhere on or in it.

    I know it's a Pearl and red, but that's all.

    I was looking at most of the phones have GPS, but I don't think that his is.

    How do you know what model of Pearl is?

    Thanks for any help...

    Alan

    CrazyOneToo wrote:

    Sorry for the newbie question, but...

    I bought a refurb AT & T phone for my wife, but could not find the model anywhere on or in it.

    I know it's a Pearl and red, but that's all.

    I was looking at most of the phones have GPS, but I don't think that his is.

    How do you know what model of Pearl is?

    Thanks for any help...

    Alan

    Hello

    from the home screen:
    Options of > topic.
    the first line will be the model (for example BlackBerry 8310)
    the third line will be the HandHeld Device OS (for example 4.2.2.175) Software version

  • Error message of blackBerry Smartphones that I don't understand

    Hello Blackberry community,

    I have a Curve 9300 and so far, it has worked without problem but the other day I tried to send a BBM and received this message:

    UNTRAPPED EXCEPTION: JAVA. LANG. NULLPOINTER EXCEPTION

    I have no idea what this means and why I receive.  All I can do is press 'OK' and it brings back me to my normal screen.  All other functions work correctly.

    If anyone can help that would be great.

    Thank you.

    Hello!

    Try the following:

    Pull your battery from your BlackBerry Smartphone and then re back into place for the restart of the power.

    Let it Idol for a long time to restart.

  • Messages from blackBerry Smartphones that do not exist?

    My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

    He spends a lot of time

    My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

    Can someone please help me understand this.

    Hello and welcome to the community!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • Alert window of blackBerry Smartphones that won't go away

    After you download Foursquare and restarting, I got the following error message "the application that Foursquare has attempted to open a file connection that is not allowed by the permissions of the application. By clicking OK, it switches to another screen to alert that the contents are not visible and he returned to the same message above. I can't use the phone now. I tried to remove and reinstall the battery but the same persistent problem. Help, please.

    Hi kayaniv

    Welcome to the community

    Please try to start your BlackBerry in Mode safe and that uninstalling that application, may be that the application is in conflict with your device software.

    KB17877 : how to start a BlackBerry Smartphone in Mode safe

    Try it and tell us.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Update of blackBerry Smartphones that OS?

    I wanted to know if the upgrades of the OS had to be carrier-specific?

    I have a Pearl which was purchased originally from Orange UK its 4.2.xxxx running

    Can I switch to any 4.5? I found a 4.5 of Vodafone (I'm actually on Vodafone) its on German website, but has all the options of lang.

    In general you can use any carrier OS upgrade or should it specific?

    Is there the chance of bricking the phone?

    Does anyone know whats new/fixed 4.5?

    Device software upgrades ARE specific carrier... you can find later trying to download...

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    Go to the bottom of the page to choose your provider and your devices model number... should be good to go.

  • BlackBerry Smartphones that I want to change my default browser.

    My browser when I use the icon of the default screen after switching to a new contract with Orange and receive a new Bold 9000, Blackberry.  On my old 8700, the default value of the browser was Orange World and that's what I prefer to use.  I can access through bookmarks, but I want to see the first time.  How can I do this?

    What about the old Wulf

    JSanders, you're a star.

    A few minutes after the validation, I get an answer with the solution.

    Yes, it worked and I now have Orange World as my default browser.

    Thanks Oldwulf

  • BlackBerry Smartphones that someone has similar problems with OS.167?

    Good evening everyone,

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    So I'm greedy and downloaded OS.167 for the 9530, his most recent, so it MUST be better, right?

    Well, maybe not.  There are many things to like en.167, but I saw some problems.  Memory

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    I appreciate any advice you might have.

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    Cordially Cdskidso

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  • Message from recvd 8700 blackBerry Smartphones that enabled email accounts

    I have a 8700 Blackberry on T-Mobile. v4.1.0.346

    Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

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    My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

    Appreciate your help with this problem.

    Thank you

    Hello whitmanrf,

    Welcome to the community of BlackBerry Support Forums.

    Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

    An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

    Thank you

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    Hi I get of "[email protected]" he says don't not to open the attachment and it wil be processed by the server. This changes every 20 to 30 minutes and lasts for weeks. My e-mail works fine, but it's very annoying. Any help!

    Hello AlanW,

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    http://supportforums.BlackBerry.com/T5/General-BlackBerry-smartphone/weird-messages/TD-p/505349

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