BlackBerry Smartphones to lose e-mails!

Hello!

Over the last two weeks my curve has been delete my emails received after 24 hours. They are not deleted from the server well. Messages received before a fortnight ago are still on my phone. I had this curve for a year now and never had this problem before. I have not changed my settings or the other. Have tried rebooting by removing the battery, but that has not solved the issue

Any ideas please?

Thank you very much

Hello CarolineRose

Before making a Clean Reload of your software device please you save first. Perform a clean reload of your device software.

KB12487 :How to back up data from BlackBerry using BlackBerry Desktop Software for Windows smartphone

Then:

KB11320 : How do I perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

 

 

I hope that this will help solve your problem.

Prince

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Click 'Like' If you want to thank someone.

If problem resolves mark message (s) as a 'Solution', so that others can use.

Tags: BlackBerry Smartphones

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