BlackBerry Z10 bbz10

Dear Sir after updating my last version of os which is 10.3 phone my phone swtich turned off when my battery is 50-60%... it's happening after setting to...  Why is it?

my phone update 19 March 15 after update my device switch to which the percentage of bateery is 50%

prabhat1 wrote:

Dear Sir after updating my last version of os which is 10.3 phone my phone swtich turned off when my battery is 50-60%... it's happening after setting to...  Why is it?

my phone update 19 March 15 after update my device switch to which the percentage of bateery is 50%

What is happening is that your gauge from the battery of the device is turned off-sync with the actual load of the battery.
Connect to your OEM wall battery charger and although still connected and powered, remove the battery for a minute and reinsert to restart. After rebooting to load 100% leave.
This will reset the reading false accusation. You may need to perform this procedure, 2 or 3 times.

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