BlackBerry Z10 BlackBerry Desktop Software does not support the BlackBerry 10 operating system

I am wanting to sync the Z10 with my Mac andhave times link BB and BB Desktop Software but the message it gives me is:

This BlackBerry device running the BlackBerry 10 operating system.  BlackBerry Desktop Software does not support the BlackBerry 10 operating system. Visit www.blackberry.com/support to learn more about how to synchronize your multimedia files, backup and restore data from the camera and more, with your device.

All software are up to date on Mac and BBZ10

What should I do?

You have the two desktop software and link configurΘ for dΘmarrer when a device is connected to your Mac. You must go into the Desktop software settings (I don't remember exactly what to do, but there should be some settings at the top right) and set it to not open when a device is connected. Once you have it set to not open when your phone is connected, make sure that the link is set to open. That should solve your problem.

Let us know if that helps you.

Tags: BlackBerry Smartphones

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