BlackBerry Z10 Emails disappear from my Z10 BB!

I have electronic mail through Cox Cable of Hampton Roads. Wireless provider is Verizon Wireless. I have a BB Z10 with OS worm. 10.0.9.422. I can receive and send emails without any problem. Emails will disappear from the Hub a short while after opening of Outlook 2007 and download the mails on my PC.

Is there something I can do to keep my emails on the Z10? I've had this account for 20 years and I'd like to keep. I've had an iPhone since 2007, 4 of them to be exact and had no problem with my POP account. Any help in this matter would be appreciated.

Hello Digiman63,

Welcome to the forums.

This is because once you check the email on your computer you are download message on the mail server and stored locally on the computer. The BlackBerry will reconcile back to the mail server and when she does what he sees that the messages have been delete so it removes the hub. To correct this problem, you need to set your e-mail on your computer client to leave copies of messages on the mail server. The following article will help you to do this.

How to leave or remove copies of e-mail messages on the mail server

Let us know if you need any other help. Nice day.

Tags: BlackBerry Smartphones

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