BlackBerry Z10 URGENT: Please help... Cannot make or receive calls on Z10

Hello

I bought a Z10 a month ago. Updated as soon as the 10.2 was officially available and it worked perfectly. Tonight, however, I was on a call and suddenly the audio went. I tried to disconnect the call but it was not disconnect despite several attempts until I gave up and you press the power button to restart. Since I restarted, I can't make or receive calls. I'm trying to dial a number every time it shows immediately call ends. Also, I can not receive calls. I have the complete network and can do everything including surfing the web, sent text messages and BBM. What seems to be the problem? Please help because it's a little urgent

When powered on press and hold the power button for 10 seconds, this resets the phone.

You can also remove the battery for a minute, if the above does not work.

This does not sound like a network problem, to have that full signal does not mean that you will be able to connect if the network traffic is high or you are being faced with a different tower. Call your provider if the problem persists.

Tags: BlackBerry Smartphones

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