BlackBerry Z10 Verizon brand Z10 will not work beyond 2 G

Hello.  I ordered a 4G unlocked phone, a supplier of Amazon.  It arrived as a Verizon branded device.  Problem is that it will not work beyond 2 G.  Local cellular phone service here in Argentina, Mobistar, can't help.  Other blackberries Z10 purchased in the United States do not have this problem.  I talked to Verizon to see if they have an unlock code, but they referred me to Blackberry.  Someone at - he heard of this problem?

Thank you very much, Blanca

You have the wrong phone for use on your network. You need the STL100-3, STL100-4. The STL100-4 will not work in your country... at least not entirely.

Tags: BlackBerry Smartphones

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