BlackBerry Z10 mic not working

My Z10 microphone does not work in the handset, I update my phone but the same problem

Hey MD213,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

When was the last time the microphone was working?  If you enable the speaker that works as well?

If the problem persists, I suggest to contact your provider network of repair options.

See you soon.

Tags: BlackBerry Smartphones

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