BlackBerry Z10 Z10 automatically loses any email inbox and sent box immediately after having read or not

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• My Inbox and sent emails has disappeared... new e-mails are working properly. where can I find my former staff?

  In desperation... all my email is gone. Empty Inbox, and sent.

  How can I recover them?

  Thank you.

  First, check what is obvious. View | Current view. Show all Messages is checked? If this isn't the case, read on.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  Recovery methods:

  If you are running XP/SP3, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• Import old box Inbox and sent in the Mail after upgrading to El Capitan

  There has been much discussion about the e-mails lost after upgrade to El Capitan, but I have not seen this particular question.

  I discovered that, like many others, all emails in my Inbox and in my sent folder to leave before the upgrade had disappeared. The issue has not affected the emails I had moved to folders.

  Open the mail library file (in the Finder, hold down the Option key selecting go to the top menu and the library appears), I discovered that Mail was created a new file V2, account, while the old one, V3 (created in 2013), sitting next to her. Go by the size files, it seems fair to assume that the V3 still contains my "lost" emails

  So, I don't know if the bug is that a new V2 should have been created at all, or is it a sync error, or something else. What I know is that when I try to import the items from Inbox and sent from the V3, I get an error message telling me that no mbox valid was found. This is patently false.

  I also tried to copy on an external hard drive, gave them a different name, but even then I couldn't import them. Reconstruction did not help either.

  Anyone able to help? I have a few crucial e-mails out there, and I try to avoid the upgrade...

  

  Address postal (El Capitan): import or export the mailboxes

• Cannot remove Thunderbird mail all mail or the treaties since I changed my password for googlemail. Can't remove it from the Inbox and sent mail

  I recently changed my googlemail password and saved a nine on Thunderbird. However, when I try to delete mail messages or my project all the files they reappear again and I have to go in googlemail to remove. I can delete in the Inbox and sent folders (even if I was prompted to enter the password for each of them at the start, but I have received no invitation for projects and all messages. I don't want to change the settings regarding where these messages are stored.

  I thank very you much for your useful replies. I checked all the settings and they were as you described. Removal of all mail is not important and can be done, if necessary, from Gmail. I have overcome the problem of the drafts folder by changing the destination folder in the drafts IMAP that allows me to remove both Thunderbird and Gmail at the same time, which is what I needed. However, I still do not understand why change my Gmail password should have caused the problem in the first place!

• BlackBerry Z10 ghost SMS/MMS/Email

  Hi all

  Recently "converted" to Blackberry and I'm starting to like it, but having a few problems with 'Phantom' SMS notifications that appear on my home screen.

  I checked my phone, SMS messages, and I am not able to see them. I rely on this phone for work, and missing messages SMS becomes a bit long in the teeth (if that's what actually happens).

  Any idea on what is the cause and what is the solution?

  Hello Ben,

  Thank you for your question regarding SMS notifications on your smart phone BlackBerry Z10.

  As a test, having someone you know sends you a message test SMS to confirm whether or not it is received. It may be possible that your new notification SMS of a previous message has not erased.

  If the message is not received, reinsert the battery as a test and if this fails to solve the problem, contact your mobile service provider for assistance.

• BlackBerry Z10 impossible access contacts or messages and the non-existent hub

  I got a Z10 now and during the installation I noticed that if I clicked on the "contacts" or "text messages'icons are not." I thought when I transferred all the data from my old divide that would correct itself, but it does not.

  None of my contacts or forwarded messages, and I Redid the transfer twice. My call log was transferred, but all entries are number only, no names. And I can't seem to be able to add these numbers to my contacts. I can't even enter the contacts and enter all my previous Info manually.

  I have no hub blackberry either and I asked the people who are in the same room to send me messages but I don't get them. I tried to reboot the device several times but nothing moves. I seem to be able to BBM surveys send, but not receive them.

  Seems that the only thing I can do is to make and receive calls and use the internet browser.

  Can any ideas on how I fix? I will go back to the store I had the phone of the future, but really looking for some information at this time if possible.

  Thank you.

  G

  Hi G and welcome to the community of BlackBerry Support Forums!

  Have you made software updates on your BlackBerry Z10? If this is not the case, there may be one available. You can do the update through the BlackBerry Link with your device, or by going to settings > software updates on the device itself.

  Thank you.

• emails in the Inbox show as unread after having read

  After reading an email in my Inbox, it appears in my Inbox as unread. This just started yesterday. Before, unless I deleted it, it would return to my Inbox as having been read. Now, I have to right click on the email address and click on "mark as read". Any help would be appreciated.

  Sometimes the problems are caused by corrupted files, create a new profile that you create new files.

  I'm glad to hear that your problem has been resolved.

  If you have not already the case, please mark this thread as solved by the solution of marking.
  
  This will help other users experience similar problems helps to find faster and more efficiently.

  I hope that you will continue using our products and we thank you for contacting the Mozilla Support.

• The consolidation imported emails with new messages in the same Inbox and sent mail folder

  I have 25000 emails in the Inbox of my vision and another 40000 e-mails in my Inbox items sent. I have also some subfolders of Inbox.

  With the help of pstconverterpro I go to export to the format of apple mail. It works and I've seen.

  The main problem is: how to move import of emails in the inbox sent and respective items of mail from apple records? It's not do this by default. Imported emails are sitting in folders created slot "on my mac" header, which is separated from the reception and sent items folder in apple mail box.

  It's frustrating because then my new mails will Inbox, and all the old emails imported with much history serve separately in a different folder. the same imported sent items folder sits next to the Inbox folder imported, as if it were just an another subfolder. This is not good for the mail or research organization. He is now a plug of great show for me and not let me pass Dell Windows to my macbook brand new unfortunately.

  People of any solution? Thanks in advance...

  Andy

  You are entitled to 90 days telephone support from Apple. Try to contact them.

  Apple Support contact

  Apple Support by email or chat

• Cancel the automatic removal of the Inbox and messages sent after a month

  In Windows Mail (Vista) my box of received and sent emails are deleted automatically.  Frustrating when trying to find something has received or obtained a month or two ago find that it's gone.   Where can I cancel the automatic deletion?

  In Windows Mail (Vista) my box of received and sent emails are deleted automatically.  Frustrating when trying to find something has received or obtained a month or two ago find that it's gone.   Where can I cancel the automatic deletion?

  Just wonder...
  What happens if you click Inbox > menu bar, view > current view > show all messages?

  t-4-2

• someone has hacked into my Inbox and sent emails on my behalf.

  I discovered this when I received mail non-delivery failure notice. Why security was broken in my hotmail Inbox? The email sent was advertising med good viagra market that can be ordered online. Friends notified me that they have received this e-mail and were offended by this. Then why or how someone go into my Inbox and get your hands on my contacts list and then have been able to send this email.

  (1) change and choose a strong password.

  Why a strong (or weak) password?

  A password:

  • Is at least eight characters long.

  • Does not contain your user name, her real name, or company name.

  • Does not contain a complete word.

  • Is significantly different from previous passwords.

  • Contains characters from each of the following four categories:

    Characters category	Examples
    Uppercase letters	A, B, C
    Lowercase letters	a, b, c
    Numbers of	0, 1, 2, 3, 4, 5, 6, 7, 8, 9
    Symbols on the keyboard (all keyboard characters not defined as letters or numbers) and spaces	` ~ ! @ # $ % ^ & * ( ) _ - + = { } [ ] \ | : ; " ' <> , . ? /

  (2) run the spyware and virus-checker software regularly

  (3) good advice from Google on how to steer clear of pitfalls of phising.

  http://googleblog.blogspot.com/2008/04/how-to-avoid-getting-hooked.html

  (4) you can also take a look at http://windowslivehelp.com/searchresults.aspx?query=recent%20reports%20of%20account%20hijacks

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BlackBerry Z10 how bulk delete email - not 5 or 10 by selecting all the emails one by one, but 'delete before... '. "or similar

  Hi Cimmunaute

  as you often work and as you say you have a lot of emails: how to remove the masses as delete block? on my old blackberry (except z10 newstes) I had the option "remove all front of (...)". Date"in the context menu, and could remove 1500 emails with a tap. do you know how to do this now? There is not such a function, we have to type and mark each email, even if there are 2000! crazy!

  Thank you very much!!

  BB: Please urgently add functionality...! I have an imap account with approximately 200 emails a day that are just a copy of the mail of the company and need to delete hundreds every day. I can not press on and select all mails only one and then delete.

  Go in the hub, select e-mail account, just under the blue email account, click and hold the date below it, cursor appears on the right, click Recycle Bin (before deletion).

  

• BlackBerry Z10 automatically switches on all inserting battery

  Dear team,

  My Z10 mobile turns on automatically as soon as I insert the battery. Is this a problem?

  --

  Best regards

  Mr Barnier

  Hi @balaji1049

  This is the expected result, no problem

• BlackBerry Z10 evolution BB ID email address

  The employee at the Bell store helped me, but he entered the wrong (non-exisitent) email address to set up my BB ID.  I can't change the email address.  It seems to tell me to use another e-mail, I do a security wipe.  Is this true?

  Hello and welcome to the community!

  Here's a knockout who explains that:

  • KB32514 How to change or update a BlackBerry ID user name on a BlackBerry smartphone

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Z10 automatic rotation of images does not

  After a week or two, my auto rotation has stopped working.

  Camera, photos, applications, nothing turns.

  Reboot, and turning it off for a few hours, has no effect.

  Help please!

  If you haven't already done so, can check you that the Rotation lock is not activated? To do this, while watching your homescreen, further down from the top of your screen and make sure the Rotation lock is not blue which indicates his license.

  In the case of Rotation lock stops, please install BlackBerry virtual Expert and perform a test of accelerometer followed by letting me know the results. Thank you!

  Solving problems using the virtual Expert from BlackBerry

• BlackBerry smartphones, stop automatically updates by email

  the Red blinking light that lights up when I have a new email is driving me crazy! I want to be able to "manually" check your email. Is there a way to stop the blackberry to check my e-mail server for new messages automatically?

  No, the RIM push email is his biggest characteristic and RIM servers asks your e-mail on a regular basis as planned servers.

  If you don't want the new email notifications, you can disable the notification of the LED of the post (and any audible or vibrating notifications in your profile.) If you need help editing those, please say so.