BlackBerry Z10 Z10 will not display text messages, cannot receive

I did a cleanup of security yesterday because my contacts were a complete mess, numbers have been associated with incorrectly, and I have no idea how this happened.

After the security wipe, and when I highlight, and then click SMS, the hub of Blackberry only displays the telephone numbers of the numbers that I sent a text when I click on the message, I see the number plus a gray screen.

No need to do a security wipe because it only deletes all data from the phone and put it in a 'default' State You should try to do a reload of the operating system using the BB link. If you don't want to lose your contacts or settings. Make a backup of everything before reloading. The instructions are as follows:

Open the BlackBerry link and connect your device via microUSB
Select settings (gear icon)
Select reload under Reload Device Software
Follow the on-screen instructions to reload the software. When you are finished, you can disconnect your device.

Tags: BlackBerry Smartphones

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