Blank PDFs open while the user uses the Web browser

One of the users of our company presents a strange problem with Adobe Reader and Internet usage. Randomly when it is on the internet reader will open 1 empty PDF. After leaving this black PDF that opens without apparent reason, a second blank PDF opens. Only after the closing of the windows of the second PDF, reader cease to open a blank PDF.

To be clear, the question, I was in his office when open PDF files on him, and he has not yet clicked a PDF file to view. It just seems to happen after he clicks on a link on the web.

He uses Windows 7 professional 64-bit, and I'm sure he's got Reader X or later version on his machine.

I think he uses Google Chrome browser when that happens, but he said recently this problem with Internet Explorer, "accidentally, I open internet explore and click on an article of new KETV.»  This time the problem of pdf did not stop.  He opened several tabs for the article I've tried to see. And he tried to open a pdf file, sometimes more than one pdf for each open tab.  "I got caught in a cycle until I used the Task Manager to kill it."

If you have an idea why this is happening please let me know.

Thank you

I found the solution to my problem, fortunately. If ever, someone else come across this problem and found this post. Users were using Reader 9. So I have updated their XI player and did not have the problem again. If this never happens on the road once again, I would say to upgrade to the latest version and you shouldn't have the problem more.

Tags: Acrobat

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