Blocked everything by improving Windows 8.1, the upgrade to the screen "help us protect your account.

Original title: "Help us protect your account" freeze
I recently tried to update my windows to 8.1. I thought it was a simple task, now, my computer has completely locked me because he says I need a security code. I jumped through all the hoops and entered the code and it says theres a temporary problem with the service, please try again. If you continue to get this message, try again later. I have tried this over a dozen times and I'm extremely frustrated. I can't even undo what I was trying and simply abandon my 8.1 update using my desktop again. It is just frozen on the screen 'Help us protect your account' HELP!
Frustrated

Hi Carol,.

We are sorry to know that while you were trying to upgrade to 8.1 Windows, upgrade stuck to the screen "help us protect your account. Not to worry, Carol, we try our level best to solve this problem.

I am pleased to inform you that I came across the similar post where in, turn off WIFI, Ethernet and restarting the computer has helped many users with this problem. Check out the link next where a member of the community has provided the solution for this problem:

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/81-installation-cannot-get-past-help-us-to-protect/a4481db9-d75e-48D0-B462-78dd8385e37f

Please post here with the State of the question and we will be happy to help you further.

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