Blu Ray error "Mediasmart DVD does not support playback of Blu - Ray disc on a virtual device"
Blu - Ray has suddenly stopped playing Blu-Rays, with the error message "Mediasmart DVD does not support playback of Blu - Ray disc on a virtual device. A Blu - Ray disc must be inserted into a BD - ROM drive for reading. »
I don't think it's a hardware problem. And I did nothing, it just happened by itself. Help, please.
Thank you.
HP PAVILION XX209AV
Thomas Pellegrino
Hi RowlandShaw,
I saw your post and I'll be happy to help you. You receive the correct Mediasmart DVD error message? What is your product number?
Find your product on a desktop computer number:
http://support.HP.com/us-en/document/bph07555
Find your product on a laptop number:
http://support.HP.com/us-en/document/c00033108
Thank you
Tags: HP Desktops
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