Blue screen due to Skype

Similar Questions

• blue screen due to memory corruption

  I get the blue screen couple times a day, I made the chkdsk command and updated all my drivers if anyone can help me that would be great... I have the compressed dump file, but I can't understand how to post

  Original title: blue screen

  These accidents were related to the corruption of memory (probably caused by a driver).

  Please run these tests to check your memory and find which driver is causing the problem.

  
  

  If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.

  
  

  Since then, it is more likely to be a pilot run everything first.

  1-Driver Verifier (for full instructions, see our wiki here)

  
  

  If the auditor does not have the issue we move to it.

  2-Memtest. (You can learn more about running memtest here)

  
  

  If you cannot start after you have enabled the auditor reboot in safe mode

  In Vista & victory (F8)

  When win 8 http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-Windows-8-the-easy-way/

  
  

  Co-written by JMH3143

  .

• Satellite P500 - blue screen on webcam whenever I try to use Skype

  Whenever I try to use Skype all I get is a blue screen where my webcam should be. I checked to see if my webcam doesn't work at all, and all I get is the web cam iniliziation failed Please check device and restart.

  I tried this but nothing helped. I also tried to reinstall the camera and update the drivers. Still nothing.
  Any help on this would be greatly appreciated. I was told that if I update the BIOS it might be useful, but I also said that this could screw up the laptop completely...

  Brenton

  In front of me, I have Satellite P500 and I use it almost a year now. Since the first day I use it with Win7 preinstalled original and Skype.
  Up to now, I have strength to have one problem with cam or Skype. Everything works fine.

  Are you using the original pre-installed OS? Since when you noticed this problem?
  You can use cam with other applications?
  Cam is listed in Device Manager?

• Latest Skype causes Blue Screen of Death

  Whenever I have install/update Skype on windows 7 to the current version, I get a blue screen as I can't use older versions because he says "Skype cannot connect." Any help on any of these questions is accepted. Thank you.

  You have the well known problem of the Webcam HP HD [Fixed] .

  The last 6.16/6.18 Skype are causing BSOD on HP laptops with this installed webcam.

  You can try to uninstall the version 6.18 and install the previous 6.14.0.104 Skype version using the download links provided here:

  http://community.Skype.com/T5/Windows-desktop-client/ASUS-USB2-0-webcam-not-recognized-by-Skype-6-18...

  Be sure to turn off the automatic updates.

  Tools-> Options-> Advanced-> automatic updates-> turn off automatic updates

  The other option is to uninstall the HP drivers and install generic Microsoft webcam drivers.

  http://community.Skype.com/T5/Windows-desktop-client/query-about-BSOD-fix/m-p/3589407#M295633

• Skype causes Blue Screen of Death after a while in a call.

  Hello, I am currently having a problem with my Skype where it will make my computer BSOD after a while in a call, it only occurs during Skype calls, not during other communications programs of voice as the voice of steam call and the blue screen is more likely to happen when I'm in Firefox.

  The blue screen error I get is "clock interrupt was not receieved a secondary processor in the time interval allowed."

  Any help would be appreciated.

  I did clean install applicable drivers and even tried to Exchange pieces of equipment (including the negotiation on an old CPU and RAM value) and no change.

  Fortunately, a solution to the problem, which has been swicthing on Google Hangouts. They work much better because there is no decrease in performance, even streaming, has more features and does not cause a blue screen after a couple of hours.

• Windows 7 stuck on the blue screen when I try to update of Skype.

  I have the HP - Pavilion g7 Notebook and have not had any problems until I was getting a blue screen of death after that update of Skype, but I have on my computer. I had to do a system recovery several times until I discovered that it's a problem apparently caused by Skype, now Skype wants to update again and windows7 doesn't like it at all, the machine crashes again. Last resort, I downloaded an old verson of Skype that works very well, but long term does not solve the problem.  If there is a fix what's not got any suggestions for Skype, for that to be resolved. The only thing I hear it might be related to a driver that has not been updated.  What can I do?

  Thanks in advance

  Countryfairy

  Hi again. I finally found this solution only took me 3 days. All because the left hand is not the right hand. You must ensure that you have install the driver of camera from microsoft: 6.1.7601.18208

  I found this by installing a driver from windows update when you access the properties of the camera. Hope this helps everyone. So far, I've found many users with the same problem, but do not see a single post with a solution that works. Good luck to all.

• the Windows installation (repair) does not work on a normal mode due to the error on blue screen and I can not access a SafeMode more due to the installation of windows

  Hi everyone, my dell inspiron 6400 does not work in normal mode due to a blue screen error 0x0000007E, 0xB8D4278E, 0XBA4CF038 and 0XBA4CED34. It also shows an error igxpmp32.sys. Unfortunately, I complicated issues when I tried to fix it by using a windows installation disc. Now, windows setup wont run on normal mode the blue screen still exists and I can't use safe mode again as custom configuration windows running on safe mode. Help, please

  Hello

  -Don't you make changes to your computer because of which the question began?

  I would recommend that you disconnect all external devices and third-party drivers such as mentioned in this article and check if the problem persists.

  How to troubleshoot a Stop error 0x0000007E in Windows XP

• Blue screen: Plug and Play detected an error, probably due to a bad driver?

  Get a Blue Screen of Death: Plug and Play detected an error, probably due to a bad driver?

  I'm running on Windows Vista Home Basic. I don't know what happened, but this morning when I turned on my laptop Dell Inspiron 1420, the blue screen of death appeared saying that "Plug-and-Play detected an error, probably due to a faulty driver. She also asked me to 'Disable the BIOS memory options such as caching or shadowing the' but I don't know how to do this, because it does not appear on my BIOS settings. In addition, the message suggested that I go on safe mode, but whenever I try to go on Safe Mode, the Blue Screen of Death keeps re-appearance, so I can not go on Safe Mode or the other. And one other weird thing is that when I press F8 (press the key to early startup options) I get to select an operating system to start: Microsoft Windows XP Embedded which is weird, because as I said, my OS is Windows Vista and I don't have any other OS installed in my laptop. How can I solve this problem?

  Hi,                                                      Part 1 of 3
  (There is a 4 part added)

  These methods as well as those in the next 2 posts to troubleshoot BlueScreens. You
  can also post information that you store in a message in these forums.

  You can solve this a bit on yours with these little free programs.

  1. use BlueScreenView read minidumps and note the BCCode or stop codes, the Cause and
  the time.

  2. run MyEventViewer and search the entries at the time or a second (or) more before the BCCode
  or stop the BlueScreenView Codes.

  3. look for the code on FaultWire - ago usually excellent solutions.

  0x00000000 to 0x00000003F
  http://www.faultwire.com/solutions_index/fatal_error-1.html#IssueList

  0 x 00000040 to 0x0000007F
  http://www.faultwire.com/solutions_index/fatal_error-2.html#IssueList

  0 x to 0x000000BF 00000080
  http://www.faultwire.com/solutions_index/fatal_error-3.html#IssueList

  0x000000C0 to 0x000000FF

  0x00000100 or higher
  http://www.faultwire.com/solutions_index/fatal_error-5.html#IssueList

  4. position the BCCode or stop Codes, settings, the Cause and related information in a message
  detailed in this forum for assistance.

  ---------------------------------------------------------------------------

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and
  Displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP)

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  =============================================

  Here is the example of the usefulness of BlueScreenView - it is small and automatic so very easy to use.
  With time MyEventViewer TRICK is very simple to check when the BSOD.

  Partial screenshot of BlueScreenView (first 1/2 page)

  

  ============================================
  
  Partial Screen Shot of BlueScreenView (second 1/2 page)

  

  =======================================================

  Double-click the line to dump high component file or file - properties with it highlighted.

  

  =======================================================

  Double click on the bottom panel line of file name or file - properties with it highlighted.

  

  Right-click on a line - report HTML Selected Items.

  List of crash - created using BlueScreenView

  Dump File	Crash Time	Bug Check String	Bug check code	Parameter 1	Parameter 2	Parameter 3	Parameter 4	Caused by the driver	Caused by address	Description of the file	Name of the product	Company	Version of the file	Processor	Name of the computer	Number of processors	Major version	Minor version
  041110-22218 - 01.dmp	2010-04-11 22:42:11	NTFS_FILE_SYSTEM	0 x 00000024	00000000' 001904fb	fffff880'065a7bd8	fffff880'065 has 7430	fffff800'02c7c0c4	NTFS.sys	NTFS.sys + 213d8	NT file system driver	Microsoft® Windows® operating system	Microsoft Corporation	6.0.6000.16386 (vista_rtm.061101 - 2205)	x 64		2	15	7600

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• When I plug my webcam and open Skype and try to start the video my computer blue screens, BCCode: d1

  I have this problem when I plug in my webcam and Skype open and try to start the video my blue screens, the info is shown after restart. My system is Vista Edition home premium 64. I find it more frustrating to have bought a new webcam as I suspected wrong a man!

  Does anyone have the answer?

  Bob

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  More information about the problem:

  BCCode: d1

  BCP1: 000000000000000A

  BCP2: 0000000000000002

  BCP3: 0000000000000001

  BCP4: FFFFFA6006555AA2

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Files helping to describe the problem:

  C:\Windows\Minidump\Mini051112-02.dmp

  C:\Users\bob\AppData\Local\Temp\WER-63586-0.SysData.XML

  C:\Users\bob\AppData\Local\Temp\WER1D6E.tmp.version.txt

  Read our privacy statement:

   http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Thanks, but I have resolved the problem with the help of the forum, it was caused by the presence of old webcam drivers corrupted in the registry

  under

  HKEY_LOCAL_MACHINE, expand SYSTEM , expand CurrentControlSet , Control , class

  Then, in category, click on {{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}}

  Once I had deleted the value contained in the upper filters all then worked.

  Thanks again

  Bob

• opening of Skype call causes blue screen

  ORIGINAL TITLE: Urgent... Help, please... Blue screen

  When I'm about to open Skype call my laptop screen always turn blue, then I downloaded view blue screen then he told me that my driver is broken and he is ntoskrnl.exe, how can solve this problem the bluescreen on always keep coming and then restart. He said something as preparation to dump...

  Help, please. because I just brought this computer... Please help... How can fix the ntoskrnl.exe driver?

  Hello

  Check with the help of Skype and their forums, as it may be known issues.

  Skype - Support
  https://support.Skype.com/en-us/

  Skype - Forums
  http://Forum.Skype.com/

  ------------------------------------------------------------------------------------------------------------------------------

  Ntoskrnl.exe is a component of Windows which means than anything else he has led astray. More likely
  the root cause on top of my head are the WiFi (wireless) or network (wired) NIC drivers. Check with
  system manufacturer (manufacturer of motherboard for customized systems) or the actual manufacturers. (See
  driver update methods below.)
   
  ----------------------------------------------------------

  Pick up the pieces after a computer crash
  http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) for a second or less
  the time of the BSOD for more information on the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
  application of all accidents occurred in your system. The information breaks down is extracted from
  the wer files created by the Windows Error Reporting (WER) of the operating system component
  whenever an accident occurred. AppCrashView also allows you to easily record the list of accidents
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  ========================================================================

  Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
  version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
  Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
  manufacturer of system become your backup policies).

  Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
  updated drivers.

  I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
  are almost always old, and you can search drivers manually as needed.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Can't reinstall the display device after you have uninstalled due to the blue screen.

  As I said, my display has led me to get stop the blue screen I believe because I tried to update the driver for my laptop screen it is so using secondary TV monitor via VGA black.  I thought that the driver update would fix it but I got the dreaded blue screen.  Now im thinking im going to uninstall to reinstall the driver but no luck.  I should have listened to the little voice in my head, trying to tell me NOT to try it on my own, but I thought ID try   UH a little help... Please?  Thanks in advance.

  Bobby U.

  Hello

  Make and model of the computer?

  Go to the manufacturer's website and install the latest chipset drivers, and then try again to install the device driver.

  Doc from Sony on the installation card driver

  http://www.Sony-Asia.com/support/FAQ/270823

  Is there a display error code in Device Manager?

  What is the error you receive?

  It locate dump files in c:\windows\minidump

  Download the file to your account of OneDrive (formerly SkyDrive) and post a link back.

• How can I fix a "blue screen"? My computer crashes often due to this problem...

  My computer suddenly crashes.

  Hello

  1. What is the exact error message?

  2. Once you get the blue screen?

  3. were there any changes made to the computer before the show?

  Please follow the steps in the link.

  Disconnect all external devices and check out them.

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

  http://support.Microsoft.com/kb/958233

• Bluetooth, causing the blue screen with error message: out of State driver

  Hello

  I am posting this in the other thread here but it was closed before I could solve the problem.
  Background:
  I left on vacation for 4 weeks and I left my computer.  When I came back, my computer was giving me the following problems:
  • Video playback of my SIN was rough and freezing - I fixed that by finding out one of the drives died on RAID-1
  • After 30 minutes, the computer would give me a Blue Screen of Death (BSOD) and reboot - I have updated every driver I could, each piece of software, update the BIOS and then finally solved the problem by updating the firmware on my boot drive: a Crucial 128 GB SSD m4

  These two problems have been resolved, but can be useful to understand the current problem

  Current problem:
  After trying to use the webcam for video chat via Gtalk or Skype, my Bluetooth Logitech MX5500 keyboard and mouse stop responding.  About 10-15 minutes after the call is completed, my computer gives a Blue Screen of Death with the message of STATE FAILURE of PILOT.
  The minidump file is available here, and I understand that the cause is due to my Bluetooth driver: http://dl.dropbox.com/u/30633232/052212-24429-01.dmp
  What I tried:
  • I've updated all the drivers available on the Asus site for my motherboard Asus P8P67 EVO, including Bluetooth and the BIOS driver
  • I've updated my HD Audio integrated system with the drivers available on the Web from Realtek site
  • I've updated all my drivers webcam and Logitech software
  • I uninstalled, restart and reinstalled my Bluetooth drivers
  • I have not matched and repaired my Logitech MX5500 keyboard and mouse
  • I uninstalled, restart and reinstalled both Skype and Gtalk for Chrome, Firefox and Internet Explorer plugin
  The ask:
  I'm out of ideas... would like to get the genius of someone on these boards help me please!

  The problem may be with the c:\windows\system32\drivers\sptd.sys:

  ******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  DRIVER_POWER_STATE_FAILURE (9f)
  A driver is causing an inconsistent power state.
  Arguments:
  Arg1: 0000000000000003, a device object has been blocking an Irp for too long
  Arg2: fffffa8009d73060, physical device from the stack object
  Arg3: fffff80004c093d8, functional device object of the stack
  Arg4: fffffa800e0c3190, blocked IRP

  Debugging information:
  ------------------

  DRVPOWERSTATE_SUBCODE: 3

  Nom_image: usbhub.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15

  MODULE_NAME: usbhub

  FAULTING_MODULE: fffff88008c06000 usbhub

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  BUGCHECK_STR: 0X9F

  Nom_processus: System

  CURRENT_IRQL: 2

  STACK_TEXT:
  "fffff800'04 c 09388 fffff800'03502702: 00000000' 00000000'00000003 fffffa80 ' 09 0000009f d 73060 fffff800 ' 04c093d8: nt! KeBugCheckEx
  "fffff800 ' 04 c 09390 fffff800 ' 034a2e4c: fffff800 '04c094c0 fffff800' 04c094c0 00000000'00000000 00000000'00000003: nt! : FNODOBFM: 'chain' + 0 x 34050
  "fffff800 ' 04 c 09430 fffff800 ' 034a2ce6: fffffa80 '06cdf5b0 00000000'01642618 00000000'00000000 fffffa80' 097aa901: nt! KiProcessTimerDpcTable + 0x6c
  fffff800 '04c094a0 fffff800' 034a2bce: 0000034f 'c591e29e fffff800' 04c09b18 00000000'01642618 fffff800'0360 d 588: nt! KiProcessExpiredTimerList + 0xc6
  "fffff800 '04c09af0 fffff800' 034a29b7: 0000011a ' 68920ac3 ' 01642618 0000011 0000011a has ' 68920 has 32 00000000'00000018: nt! KiTimerExpiration + 0x1be
  fffff800 '04c09b90 fffff800' 0348feca: fffff800 '0360ae80 fffff800' 03618cc0 00000000'00000002 fffff880' 00000000: nt! KiRetireDpcList + 0 x 277
  fffff800'04c09c40 00000000' 00000000: fffff800 ' 04c0a000 fffff800'04 c 04000 fffff800 ' 04c09c00 00000000' 00000000: nt! KiIdleLoop + 0x5a

  STACK_COMMAND: kb

  FOLLOWUP_NAME: MachineOwner

  FAILURE_BUCKET_ID: X64_0x9F_3_btfilter_IMAGE_usbhub.sys

  BUCKET_ID: X64_0x9F_3_btfilter_IMAGE_usbhub.sys

  Follow-up: MachineOwner
  ---------

  0: kd >! devobj fffffa8009d73060
  Object Device (fffffa8009d73060) is:
  Can not read information from nt shift! ObpInfoMaskToOffset
  \Driver\usbhub DriverObject fffffa80094ffa50
  Current PRI 00000000 RefCount 2 Type 00000022 Flags 00003040
  DevExt fffffa8009d731b0 DevObjExt fffffa8009d73bb0 DevNode fffffa8009d7b550
  ExtensionFlags (0 x 00000800)
  Unknown flags 0 x 00000800
  AttachedDevice (top) fffffa8009663880 * WARNING: unable to verify timestamp for c:\windows\system32\drivers\sptd.sys
  ERROR: Module load completed but symbols can be loaded for c:\windows\system32\drivers\sptd.sys
  \Driver\ACPI
  Queue is not busy.

  I would say to uninstall the application that has installed the driver c:\windows\system32\drivers\sptd.sys, maybe it is Daemon Tools or Alcohol 120%.

  Then, uninstall the c:\windows\system32\drivers\sptd.sys - see "How can I remove driver SPTD on 64-bit operating system?" in the following link:

  http://www.duplexsecure.com/en/FAQ

  Similar question in the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/the-computer-has-rebooted-from-a-bugcheck-the/2a0b354e-4FEA-4349-b88f-eb4b10199380

• Satellite Pro M50: ATI Radeon Mobility 200 - error blue screen

  Hello

  My girlfriend has a Satellite Pro M50, she bought 3 weeks ago about, recently it started to freeze so that in general use (play music, browse the web via wifi etc.) and then it blue screens. The blue display lights only for a split second before disappearing and the reboot of the machine.

  Once he started again I send the error report to Microsoft and it lets me know that he could have the ATI drivers, I went to the website of ati to search for drivers, but for some reason any, that there is none for the mobility of 200 m, I used the drivers from the toshiba to the opposite site and this seemed to solve the problem for a short time , but it's happening now once again, is this a hardware problem or software and what should I do?

  any ideas anyone (specification of machine below)?

  Toshiba Satellite Pro M50
  Intel Celeron 1.5 ghz
  512 MB of RAM
  40 GB HARD drive
  ATI Mobility Radeon 200 m graphics card
  Win XP Home Ed

  see you soon

  Rich

  Hello

  The blue screen occurs due to the failure of the serious software or hardware failure. You the case looks like a hardware problem. As John said in the first response, it could be the graphics card or something similar.
  You guarantee is valid and I really recommend to contact the Toshiba authorized service partner in your country for the control of the machine.
  If replacements are needed this should be done for free because of the valid guarantee.

• YouTube crashes my computer. Blue screen event.

  OK, so I have a Toshiba laptop running Windows Vista. The browser I use is Mozilla Firefox (just recently downloaded a new beta version of it too and tried, doesn't help). Every time when I am on youtube, my computer stops and gives me a blue screen (it takes sometimes an hour, two hours, three hours, or more, he also made right after the computer starts, and I tried with open, only youtube is not that I'm running too much, I don't think). Then it restarts itself until I have a chance to read anything on the blue screen and tells me that windows is recovering from an unexpected shutdown. It gives me nothing when I'm looking for a solution, but it's the details it gives me:

  Signature of the problem:
  Problem event name: BlueScreen
  OS version: 6.0.6002.2.2.0.768.2
  Locale ID: 1033

  More information about the problem:
  BCCode: a
  BCP1: 34000000
  BCP2: 00000002
  BCP3: 00000001
  BCP4: 81FBEFF9

  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\Mini011611-04.dmp
  C:\Users\MustangGirl\AppData\Local\Temp\WER-39608-0.SysData.XML
  C:\Users\MustangGirl\AppData\Local\Temp\WERC090. TM p.version.txt

  I looked in the youtube support forum. Called me the Microsoft support forum to get a solution.
  Then I thought I should check the manufacturer's Web site. At first, I was sure that it was something wrong with my DVD player, but I fixed and it is always the case. A little more than a week, I did a restore of the system at the factory, so I am not convinced that that is going to work, however I didn't start having this problem until AFTER I did the restore... then maybe it was? I do not know.

  Someone suggested that I acquired a virus. I have anti-virus software.
  And may not have something to do with my computer overheating because I use a cooling block. Any help would be much appreciated!

  Oh! And it occurs both in Internet Explorer. And I always check the updates of Windows on my computer. I download when I have them, but right now I have not any significant.

  I was finally able to get the blue screen to stay long enough for me to read. It said it would close down because it has detected a problem and is trying to prevent any damage to my computer. He said that if I had never seen the message before, just restart, but if I had seen him before following a bunch of steps I don't understand completely...

  To check if a disk space sufficient (-adequate for what?)

  If a driver is identified in the stop message (which I do not know if it is) I need to disable the driver (which I do not know how) or consult the manufacturer for the update of the driver (I guess that means on the Web from Toshiba site?)

  Change video cards (once more... no idea?)

  He also tells me to check the hardware provider for the BIOS update (don't know what it is or how to make)
  Disable the BIOS such as caching memory options or shading (still don't know)

  Then he told me how to go in safe mode, if I need to do it this way.

  Then he says this:

  STOP: 0X0000008E (0 X 0000005, 0X8D8497C0, 0XA6EFB6B8, 0X00000000)
  igdKmd32.sys - address 8D8497C0 base at 8 803000, DateStamp 4851d0b0

  And then said a bunch of stuff about dumping something memory to disk or whatever.
  If ya... If anyone knows what this means and can help me... PLEASE DO!

  PS. A BETA version of Mozilla Firefox is my browser by default at the moment because in the past, I met problems with Internet Explorer

  Hello

  To be honest, I've never had any problems, I Watch youtube videos.
  You must have the flash player plugin and I noticed that this new version of flash player has been released. So check that
  The flash player update

  To BSOD issue, it can happen due to a hardware or software problem, but in your case I think it's software to associate s.
  If the flash update does not help, recover the device again and experiment with new new preinstalled OS.