Blue screen error 0x0000007A

Similar Questions

• Help to fix the blue screen error: STOP: 0x0000007A

  Original title: I get the BSOD on my Dell Inspiron 14 stop information is at the bottom.  What means this dose-specific code and how can I solve this problem?

  STOP: 0x0000007A (0xFFFFFFFFC0000056, 0x0000000058DB3860, 0xFFFFF8A000E42A48, 0xFFFFF960001E082C) he begins again each time after it happens like nothing ever happened, but I don't want my computer any crash if there is an easy way to understand what it means and set it would be nice.

  Hello

  Here are some of the more general methods that could help solve the problems of use as
  necessary (same as in the link below).

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files.
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
  This would help. Such as ITC and 4 others entered at the bottom left. And another error
  information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Designjet t125: designjet t125 blue screen error B332347C

  Hello.

  I was ask to get this error:

  When you feed the plotter that blue screen appears with this code: B332347C

  I can't find the service manual for this, if anyone can help me?

  HELO try this solution
  You need to replace hp designjet encrypted t520 chip on the motherboard inside the plotter
  You can buy it on ebay http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip/282223353841

• Blue screen error on the Satellite A100 - 920 (PSAA9)

  Hello

  I got a blue screen error during use normal and after reboot, Windows suggested updated the BIOS, so I've updated with the latest version (5.10). The next day, I got another blue screen and reboot, Windows has suggested that I update my display drivers, I did (to Ver. 8.241)... I have an ATI Radeon X 1400 GPUS. After that, the computer crashed every time that it loaded windows, with a popup on services.exe telling me the computer shuts off in 60 seconds.

  I assumed that this was linked to the display driver, so I replaced the drivers with a version earlier than day (8.241 - 034065C). Once I did, it seemed to work and I could use the computer very well for a bit, even play games like GTA, but I'm starting to take again the blue screens, usually just at the opening of the files, etc. and not when you run graphical applications with a lot. The problem disappeared when I turn off my display drivers, but which is not really a solution.
  I disabled the reboot on the parameter of the error and it is information of the blue screen of death:
  STOP: 0X0000008E (0XC0000005, 0XEE6DF5E9, 0XBAD2F99C, 0X00000000)
  System32:huy32.sys - address EE6DF5E9 base at EE6DD000, Datestamp 45abe717

  Anyone have an idea how I can solve this problem, it makes me crazy!
  I downloaded the map Omega drivers, but am slow to install that I heard that they can cause overheating and I think ATI/Toshiba should be able to provide me with a solution without having to use third-party drivers myself.

  Hello

  One question: do you use Antivirus applications and you did update the Windows operating system?
  You said something about services.exe you indicating the computer turns off in 60 seconds.

  For me, this looks like a virus! I also google for system32:huy32.sys some people said it s a malware!
  I m not 100% sure, but maybe you have some virus you OS!

  Now to the question of pilot you: Yes, Toshiba recommend that you use a clean graphics drivers on the Toshiba site. The use of original graphics drivers on the Web site of graphics card manufacturer is not recommended.
  But I read a lot of thread on the omega drivers and many users using the drivers and they have no problems.

• Satellite A200 - blue screen error when you try to open HWSetup

  Hello

  I get a Windows blue screen error everytime I try to open HWSetup or access from Toshiba Flash card using the Fn key.

  Any ideas how to solve this problem?

  See you soon!

  Hello!

  Using Windows Vista?
  If so, you should try to update the Toshiba value added package and hardware configuration. The two you can find on the Toshiba site:

  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Good bye

• Blue screen error - recovery problem (STOP: 0 x 00008086)

  I am working on a Toshiba Satellite laptop and need to recover to original state. I have no recovery disks, however, I followed the Toshiba 'How' instructions (F8, and then select repair your computer), it displays the progress of Windows bar then goes to a black screen for a while and then I get a blue screen error (STOP: 0 x 00008086).

  Is there a way to get around this?

  N ° if drive HARD recovery cannot start on the regular basis there is no trick to make it work.

  To the factory settings, you need Toshiba DVD recovery.

• Get the blue screen error saying windows has shut down to prevent damage to this computer

  My sons computer is BLUE with a message saying that windows was arrested for not to damage your computer. And it is stuck on that screen. Do you know why windows shuts down his computer?

  * original title - my son computer is blue and a message indicating that windows has stopped to avoid damaging his computer. And he is not able to do anything. Do you know what it is? *

  Hello

  1. what operating system is installed on his computer?
  2 did you the hardware changes to his computer before the question?

  Perform the steps in the article and see if the problem is resolved or not.
   

  Resolve stop (blue screen) error in Windows 7

  Also check the event viewer for error logs

  Open event viewer

  What are the information contained in the logs of the event (Event Viewer)?

• Need solution for details of error below:-blue screen error BCCode 1000008e + BCP1:80000003 + BCP2:817855 A 8 + BCP3:8B9B9A54 + BCP4:00000000 + OS version: 6_0_6001

  get this problem in win 2 k 8 32-bit enterprose

  Need solution for the details of the error below: -.
  Blue screen error BCCode 1000008e + BCP1:80000003 + BCP2:817855 A 8 + BCP3:8B9B9A54 + BCP4:00000000 + OS version: 6_0_6001

  Hi SudhaArunachalam,

  Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows Server forum.

  http://social.technet.Microsoft.com/forums/en/category/WindowsServer/

• I get the blue screen error - error - Stop 0X0000008E

  -Stop error 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000)

  Hi I get the blue screen error - error - Stop 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000) and cannot use the pc in safe mode. I have XP - OS. I really don't want to reformat the HARD drive and you want to avoid reinstalling as much as possible

  Hi aromaveda,

  ·         Have you made changes on the computer?

  Follow these methods.

  Method 1: Follow the steps in the article.

  You receive a random "0x0000008E" error message on a blue screen in Windows XP

  http://support.Microsoft.com/kb/827663

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 3: Follow the steps in the article to check the drive for errors.

  How to perform disk error checking in Windows XP

  http://support.Microsoft.com/kb/315265

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

• blue screen error page "0x0000007E (0 x 0000005, 0x806E794F, 0xF7A45C30.). 0xF7A4592c).

  I get this error since the 22 and I ran across the typical procedures already (clean the temporary files and updates to the bios, etc.).
  I still keep getting a blue screen error page saying "0x0000007E (0 x 0000005, 0x806E794F, 0xF7A45C30.). 0xF7A4592c).

  The minidump files show a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) coherent don't stop error.with no third-party driver named as causing the crash.

  Here is a "Summary" of the accident:

  BUCKET_ID: 0x7E_nt! FsRtlRemovePerStreamContext+ 1

  Here's the "Stack_Text" which refers to the fltmgr.sys:

  STACK_TEXT:
  f7a4dcf4 804ed978 85fdba28 85e185cc 85fdba20 hal! ExAcquireFastMutex + 0xf
  f7a4dd08 f7458b6c e2fa9b30 85e18370 e2fa9b30 nt! FsRtlRemovePerStreamContext + 0x1e
  f7a4dd34 f745a0ba 85e18370 86873be8 85e254c8 fltmgr! FltpDeleteAllStreamListCtrls + 0 x 62
  f7a4dd50 f744c8f7 85e183f4 86873be8 00000008 fltmgr! FltpFreeVolume + 0xa4
  f7a4dd68 f745064e 85e254c8 00000008 8056485c fltmgr! FltpCleanupDeviceObject + 0x61
  f7a4dd7c 805387cb 86873be8 86dc2b30 00000000 fltmgr! FltpFastIoDetachDeviceWorker + 0x14
  f7a4ddac 805cffa8 86873be8 00000000 00000000 nt! ExpWorkerThread + 0xef
  f7a4dddc 8054615e 805386dc 00000000 00000001 nt! PspSystemThreadStartup + 0 x 34
  00000000 00000000 00000000 00000000 00000000 nt! KiThreadStartup + 0x16

  It is very similar to the error reported in the following link where "Drive Letter Access" seems to be the issue.

  http://Forum.sysinternals.com/BSOD-7E-Driver-Verifier-problems_topic18148_page1.html

  Since you also have Sonic Drive Letter Access installed you can try to uninstall this software and see if the problem resolves.

• Blue screen error: 0 x 00000024

  Hello

  I have a blue screen error: 0 x 00000024. I'm just now initialized in Ubuntu. I need to save my pictures and everything. I also need to keep the operating system. Is their anyway I can do this without spending a lot of money? He just did this in the middle of the night.  Help, please.

  Thank you

  Hello weatherman13,

  At this point, it seems that the reader on it, errors that are unrecoverable.  I agree with JoseIbarra and Gerry CJ Cornell - If CHKDSK cannot recover these errors, so we must concentrate on the recovery of data.

  It sounds as if you were able to connect the hard drive to another computer to get the data.  If this is correct, the piece of data recovery is complete.

  Because CHKDSK will not recover errors, our last step is to contact Dell and ask them to help you in running the diagnostics on this drive.  The drive must be formatted and reinstalled Windows XP or the hard drive will need to be replaced.

  Let us know if this is correct or if you have any questions.

  Best regards

  Matthew_Ha

• Blue Screen: Error Code C0000218(Registry File Failure) I have NO recovery disk, boot disk, etc. What can I do?

  I have a desktop HP that I installed a new hard drive on Windows XP Home Edition Service Pack 3. He has been working very well. But, the other day, I took out my DVD ROM and try it switched with different DVD - ROM, and when I restarted my computer, I got the "blue screen error Code: C0000218 (registry file failure)." The registry cannot load the HIVE (file). \System ROOT-SYSTEM 32-CONFIG-SOFTWARE or its log or alternate. It is damaged, missing, or not accessible in writing. "So, back to my main issue, I guess. How can I fiw it without any sort of disk recovery or boot disk etc... I know I could probably go buy some sort of recovery software, but can't afford it right now. Can someone help me, please?

  You have all the Norton/Symantec products installed and if so, do you know which ones and versions?

  You start with a chkdsk/r from the XP Recovery Console.

  Here's how:

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

  This is not the same as recovery disks that may have come to a store to purchase the system.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  http://www.mediafire.com/?ueyyzfymmig

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

  http://www.ImgBurn.com/

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

  In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

  Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

  Assuming your boot drive is C, run the following command:

  CHKDSK C: /r

  Let chkdsk finish to correct the problems, he could find.

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

  You must run chkdsk/r again until it finds no error to correct.

  Remove the CD, and then type "exit" to exit the RC and restart the computer.

  You have not to set the BIOS to boot the disk HARD since the CD won't be.

• I get the blue screen error that says CONFIG_LIST_ failed

  I get the blue screen error that says CONFIG_LIST_ failed with the error stop

  0 x 00000073 (0xc000017D, 0 x 0, 00000001 00000001, 0xF90EEBB8)

  and no FAILURE, but also last Config mode. are not able to enter either. PS my CD rom drive has been inoperative for a long time so can't use reinstall disk

  and available good PC has no floppy. Can I use a flash drive to copy all the files needed XP recommended installation. disc?

  Hi philadel37,

  Unfortunately, you can not use the flash drive to restore system files or to solve this problem.

  You will need to use the Windows XP installation disk to perform a repair of Windows XP installation.

  See the article for more information about the Windows XP repair installation.

  How to fix a computer that does not start

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start

• Blue Screen error code RQL_Less_or_Equal stop: 0X0000000A, C0xE10039F0, 0x000000FF, 0x00000000, 0x8056CA2E

  I came to doday to find that a blue screen on my pc .This is the error number.

  Blue Screen error code RQL_Less_or_Equal stop: 0X0000000A, C0xE10039F0, 0x000000FF, 0x00000000, 0x8056CA2E

  Please provide additional information on your system:
  What is your system brand and model?
  What is your version of XP and Servie Pack?
  Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..
  Click Start, run and enter in the box:
  Msinfo32
  Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
  There will be some personal information (such as the user name and the name of the system), and everything seems
  be personal information for you, just delete pasted information.
  This will minimize back Q & A and eliminate guesswork.
  Download BlueScreenView here:
  http://www.NirSoft.NET/utils/blue_screen_view.html
  Unzip it and run it (BSV installs nothing) and let him complete the digitization of all of your files to dump.
  If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
  Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
  Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.  Open BSOD.txt with a text editor, copy the text and paste it in your next reply.
  Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:
  ==================================================
  Dump file: Mini062110 - 01.dmp
  Crash time: 21/06/2010-11:51:31
  Bug Check String: MANUALLY_INITIATED_CRASH
  Bug check code: 0x000000e2
  Parameter 1: 0x00000000
  Parameter 2: 0x00000000
  Parameter 3: 0x00000000
  Parameter 4: 0x00000000
  Caused by the driver: i8042prt.sys
  Caused by the address: i8042prt.sys + 27fb
  Description of the file: i8042 Port driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 5.1.2600.5512 (xpsp.080413 - 2108)
  Processor: 32-bit
  Computer name:
  Full path: C:\WINDOWS\minidump\Mini062110-01.dmp
  ==================================================
  Send information from 5 last memory dumps.
  While you wait for analysis, no matter what you use for protection against malware, please follow these steps:
  Download, install, update and do a full scan with these free malware detection programs:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  It can be uninstalled later if you wish.

  Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• Windows XP blue screen error message: 0 x 00000024

  I keep my pc while it was running chkdsk (Yes, I know now that it was stupid) and since then couldn't make it past the above blue screen error message.

  Read the full error message: Stop: 0 x 00000024 (0x83160AB0, 0 x 0000102, 0 x 00190203, 0 x 00000000)

  I have worked with F8, F12 and F2 Setup and managed to do it boot from the CD.  I put in the diagnosis CD and ran the diagnostics for blue screen and hard drive errors - all tests passed.

  Then, I changed Setup to boot from the hard disk - but again received the blue screen.  Once back to the prompt, I tried running chkdsk/f and has received no indication of errors.  I tried chkdsk/f/r and can not access the recovery screen (it says it's an invalid order).  I tried to put it in C: > R and f: > R (F is my cd drive).

  Help!  How can I get rid of this screen?

  You damaged the Windows installation. If you have not saved the data on that hard drive, you may be able to get it back by using Linux Livecd such as Knoppix and copying data to an external hard drive. General information about the use of Knoppix for this are:

  You will need a computer with two cd drives, which is a dvd/cd-rw OR a usb thumb drive with enough capacity to store your data, OR a usb/firewire external drive to FAT32 (not NTFS) *. To get the Knoppix, you need a computer with a fast Internet connection and software third engraving. Download Knoppix .iso image file and create your bootable cd. Then start with her and she will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.

  * My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions.

  http://www.Knoppix.NET

  Once the data is safe, try a repair installation. If it works fine. If this is not the case, do a clean install of Windows.

  http://www.michaelstevenstech.com/XPrepairinstall.htm - repair install how-to
  http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
  http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - what you will need at hand

  You sound quite gifted in computer science but if the foregoing is not going to be your cup of tea (and that's OK!), take the machine to a competent computer technology instead. This is not a person of a type BigComputerStore/GeekSquad of the place. MS - MVP - Elephant Boy computers - don't panic!