Bluescreen error 0xc0000018 on Windows 8

* Display for the customer account *.

The PC is an Asus N82JB with 64-bit Windows 8 and meets the minimum requirements of the system. Cold start the PC, the PC has frozen, then performed a hard reset and the error on blue screen appeared read 0xc0000018error. The client is trying a system restore.

This could be a driver problem? I find no information about this error, except the one that applies to the office, so is therefore irrelevant in the present case. Can anyone provide more information about this error?

Thank you!

Hello

Definitely check with the support of ASUStek, their documentation online and drivers, and
Ask problems known in their forums. Given that Windows 8 is very recent, you should
check closely with them in the coming weeks or more. Look for the updates of the
BIOS, drivers low-level chipset and drivers of devices shipped major. Also check with
3rd manufacturers part such as video, sound and network for updated drivers.

ASUStek support
http://support.ASUS.com/

ASUStek Forums
http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

ASUStek drivers
http://support.ASUS.com/download/download.aspx?SLanguage=en-us

========================================================

Note There are not specific online and/or resources KB for Windows 8 yet if you
may need to translate some of the Vista and Windows 7 methods. Special
Note must use Win Key + X and Win Key + W (to access control panel, run,
and settings according to needs). Win + D key calls the office and using the key to victory
Activates / deactivates the desktop and start screen.

Translate these methods of Windows 8 (there is little real difference):

Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.

ZIP or download the content of the C:\Windows\minidump

Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

-------------------------------------------------------------------------

Also this, so you can see the probable bluescreens.

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7 and 8)
http://www.winvistatips.com/disable-automatic-restart-T84.html

===========================================================

BCCode: 18 0 x 00000018

This majority is often a driver problem so try to update the main drivers, BIOS and low level
chipset drivers.

Other possibilities include malware and antivirus/antispyware/security programs even and
others. See the driver update methods in the following message when you get to this part of the
convenience store and return to the if necessary troubleshooting tool.

BCCode: 18 0 x 00000018

Bug Check 0x18: REFERENCE_BY_POINTER

Bug REFERENCE_BY_POINTER control has a value of 0 x 00000018. This indicates that the reference of an object count is illegal for the current state of the object.

Important info if you received a STOP Code

If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

These actions could prevent a mistake like this does not happen:

  1. Download and install updates for your computer from Windows Update device drivers.
  2. Scan your computer for computer viruses.
  3. Check your hard drive for errors.

REFERENCE_BY_POINTER settings

The following settings are displayed on the blue screen.

Parameter Description

1

Object type of the object whose reference count is lowering.

2

Object whose reference count is lowering.

3

Reserved

4

Reserved

Cause

The reference of an object count is illegal for the current state of the object. Whenever a driver uses a pointer to an object, the driver calls a kernel routine to increase the number of references to the subject of a. When the driver is done with the pointer, the driver calls another routine of core to reduce the number of references by one.

Pilots must match calls to routines that increase (reference) and decrease (dereferencing) the reference count. This bug check is caused by inconsistency in the reference of the object count. As a general rule, the inconsistency is caused by a driver that reduces the number of references of an object calls too many times, additional dereference the object. This bug check can occur because the object reference count tends to zero, although there are still open handles to the object. It might also occur when the object reference count is less than zero, if there are handles open to the object.

Resolution

Make sure that the driver matches calls to routines that increase and decrease the number of references to the object. Make sure that your driver does no additional calls to routines that dereferencing the object (see parameter 2).

You can use a debugger to help analyze this problem. To find the handle and pointer to rely on the object, use it ! object debugger command.

KD >! address of object

Where address is the address of the object given in parameter 2.

BCCode: 18 0 x 00000018<-- read="" this="">
http://www.faultwire.com/solutions-fatal_error/reference-by-pointer-0x00000018-* 1039.html? = date order

-------------------------------------------------------------------------

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

http://www.NirSoft.NET/utils/my_event_viewer.html

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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