BlueScreen with recently installed Windows 7 event
Hello
I recently installed Windows 7 on Lenovo ThinkCentre desktop older of my wife, who had previously been under Windows XP. Every two days, an alert "Windows has recovered from an unexpected shutdown" appears.
Information system
Processor: Intel (r) Core (TM) 2 CPU [email protected] 1.87 GHz
RAM: 2 GB
Graphics card: Driver Intel graphics media accelerator
Hard disk: ATA
As far as I know, all the system drivers have been updated after moving to Windows 7.
Error message
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
More information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 828B03E9
BCP3: 8A743B48
BCP4: A 8, 743720
OS version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files helping to describe the problem:
C:\Windows\Minidump\042414-25187-01.dmp
C:\Users\Ann\AppData\Local\Temp\WER-50859-0.SysData.XML
OneDrive link to the Minidump files
http://1drv.Ms/1fEtd9k
I'd appreciate any help you could offer. I have included the files two last minidump under one link. I hope it's okay. I'm not very familiar with computer tech questions, but I managed to get that much anyway.
Dave
It is always sensible in this situation to achieve a malware check
I recommend that you run Disk Cleanup or cCleaner to remove temporary files as this will reduce the time to scan security software. cCleaner comes with a registry tool. Do not use this tool as any registry cleaner could lead to the creation of very difficult to resolve system errors.
Please download and install Malwarebytes (free version for users only - not the trial version), updated definitions and run in normal mode. Disable other security software while you do the analyses.
http://www.Malwarebytes.org/products/malwarebytes_free
Tags: Windows
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