"BOLD" of blackBerry Smartphones connect internet not, BBM, email

Similar Questions

• BlackBerry smartphones receives do not all emails on Storm

  I get only about 1/3 of my email on my Storm. I have a POP account with a 3rd-party set up with the Blackberry e-mail system to leave emails on my PC and send to my BB Storm.

  The instructions on the forums said:

  If you have a problem sending or receiving e-mail messages,
  Send books to service for your BlackBerry Storm smartphone.

  To send service directories, follow these steps:
  1. on the home screen, click Settings > e-mail settings.
  2. in the email accounts screen, display the menu and click on Service of depreciation. <== this="" option="" is="" not="" on="" the=""> of the storm

  3. click on Send Service books.

  How can I make my email forwarding more reliable?

  Hello!

  A bit of clarification, if you don't mind. Do you use the desktop redirector to send e-mails you or do you use BIS to draw from your POP account and send you Storm?

  If you use BIS - how do you have your PC e-mail application set about e-mail leaving on your POP Server? If your PC is to remove them from the server, then it could be a matter of time - if your PC is to remove them from the server before the polling interval BIS, then they wouldn't be here when BIS tries to shoot them.

  With respect to the service books, I can't say clearly if you listed all the steps... they are:

  1. Setup
  2. E-mail settings
  3. (sign in if you have created a password)
  4. scroll and highlight (do not click) the email account appropriate to handle BIS
  5. Click on the button (the button to the right of the green phone button) BB
  6. Select Service books
  7. Click on "send Service books.

  If the option "Service books" is not in the menu, then maybe something else is missing. Have you tried logging into your site Web of BIS (http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F) carriers? I found it easier to manage the parameters of BIS from a PC and this site since the storm of the interface. (You may need about the storm, create an identifier and a password first... then you will be able to connect via the BIS Web site).

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• BlackBerry Smartphones Priv receives not BBM notification in the hub

  Hello, I just had the Priv and turns out that I can't receive notification of bbm in the hub. I actually have to go in the app bbm itselft. I have the settings set properly in how I learned to do through crackberry forums. I have the icon for bbm showing on the top bar as well (if it's of any importance). Not knowing what to do.

  You keep mixing up the notifications and the convos... These are different things.

  If you don't have a BBM contact, so don't expect convos appears in the HUB (since there is no active convos)... and more no notification on convos (since having a convo is a condition precedent to the receipt of the notice of one).

  Channels do not fit in the hub. So it's WAD - works as expected.

• Reprogramming BB Bold 9000 blackBerry smartphones - Possible or not?

  Bought BB Bold 9000 from Etisalat in Abu Dhabi, UNITED Arab Emirates. Try to use the other local cards report 'invalid sim card SIM' and Etisalat brand still appears on the screen to turn on device. If peripheral can be reprogrammed to accept local SIM cards, for example Telcel, Nextel or another local provider to the Mexico (and lose the Etisalat brand that seems to be wired)? Appreciate advice or direction. Thank you.

  CalCowher wrote:
  . Device can re - program to accept local SIM cards, such as Telcel, Nextel or another local provider for the Mexico

  Yes, you must have the device "unlocked" for other carriers. Read this link:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  CalCowher wrote:
  and lose the Etisalat brand that seems to be wired)? Appreciate advice or direction. Thank you.

  No, the flash start screen is hardcoded for the firmware. Change the operating system on the device or have "unlocked" by the foregoing will not change this screen.

• BlackBerry Bold 9000 BlackBerry Smartphones shows is not my card place in instant messaging

  Hi everyone, I need help solve a problem I have when someone sends me their place via instant messaging.  When I receive, instead of a graphic of a map, I get a ling or a URL if you want to.  I then have to click on the URL that takes me to the web browser, and there I see the map and the locationn.

  Anyone know how to solve this problem.  I would like to see the chart of a card inside my instant messaging and not a link I must follow.

  Any help will be greatly appreciated,

  Thank you.

  Yes, everything that is wrong.

  BlackBerry Maps is not AT & T Nav. Two different applications.

  Maps of at & T or AT & T Nav is simply a rebranded TeleNav application.

  BlackBerryMessenger sends "My position" via BlackBerry Maps. You must have BlackBerry Maps installed.

• BlackBerry Smartphones still do not receive emails! Any suggestions?

  I have not received incoming emails to my BB (Curve 8310) since 01:00 yesterday morning.  Outgoing emails, texts, phone everything beautiful.  I hear that the failure is supposed to be more, so what gives?

  First thing, a simple reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Give it 15-20 minutes and if still nothing:

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones connected to internet but pages won't load! Help!

  Hey,.

  First time using this forum so ill try my best to explain my situation.

  I have a Blackbery curve 8520. Until recently he worked perfectly but it has since not load websites, even when connected to the internet. My BBM works perfectly however. I have saved, rebooted and ensured that data services are on. I contacted my network provider and they said it's a blackberry issue thean rathr a network one.

  Any help is greatly appreciated, I really want to listen to these automated messages on the hotline more.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you will need to contact your mobile service provider for formal support... for the last time, again they you brushed OFF... even if the problem is on the EDGE (btw... BB is a device, RIM is the company that manufactures the BBs), your support channel always starts with your carrier... they have the power to escalate your case in RIM free of charge for the user end... There is no other way by which you can receive free formal support from the RIM... actually, these forums are not similarly supported RIM , but rather to the users.

  Good luck!

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• E-mail blackBerry Smartphones aol do not reach my "BOLD" blackberry 9900. has worked well before.

  For some reason some of my aol email is not pushed to my blackberry bold 9900.  Some are, and they take quite a long time.  any ideas?

  Hello Frank

  If you encounter a problem with the reception of e-mail, then try these steps in order:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After restarting, please check if it works.

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• BlackBerry Smartphones BES did not work after upgrade from my BB Bold OS software

  Hello

  After that I updated OS on my device AT & T BB Bold for BlackBerry Handheld Software v4.6.0.438 (EastAsia) including the fonts from the far East, everything including BIS email works well but my BES sync not working anymore. Then I tried to reactivate BES by using the same password of my IT Department attributed to my camera before. But I got an error message: "the server is not responding, please contact your system administrator."

  What are the potential problems?

  What should I do to get the job of BES?

  Someone there had the same question and what was the solution?

  Some messages in said BBforum reactivation is still needed after the upgrade of the OS and a new password must be reallocated by the it Department. Is this good?

  Thank you.

  HQ

  Hello

  The password to activate a HH on BES will work once in total!

  So, if you previously enabled, you can not use the same password again once!

  You will need to contact your BES administrator and get them to reset your password to activate BES Acct.

  They can put the same password you have used before, but it's still a single-use password.

  Once your handet has activated this password cannot be reused.

  I hope that explains it!

• BlackBerry Smartphones Resettofactory does not BES

  The Bold 9900 was used with BES. Now, I like to use without BES, on a pop account.

  I used Desktop to factory. I used LOADER.exe compand line at /resettofactory.

  Nevertheless, after it restarts, and I try to add the POP account, I get.

  Accounts activated

  No active account

  Account activation

  To activate your business account, enter

  information provided by your system

  Administrator in the fields below.

  E-mail:

  Activation password

  View the password

  Activate

  Me doesn't appears not be factory because there is no place to add a pop account without activate BES.

  I just need to go to Yahoo, without BES. Any suggestions?

  Sourcery says:

  I also did a wipe of security directly on the phone. No joy.

  According to KB21918 and KB18998, you should eliminate BES.

  Actually no, both give a re-read, especially words such as these:

  The factory reset just as the option wipe Handheld performs from the BlackBerry smartphone, with a few minor differences.

  • Wipe Handheld - The wipe Handheld option is made directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar of events, etc.) and allows the removal of installed Applications and the content of the press card.
  • Reset to the default factory - data Application will be withdrawn and HE are so political. Third-party programs will be NOT affected by this operation. They will remain intact.

  ResetToFactory, via the charger or desktop software, is the method to remove an it strategy. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, PAHO situation... which I think is that the device has been associated with BES before and is no longer. Once the it strategy is removed, then the unit must be ready to accept the carrier BIS account. You can check if the it policy has been removed through this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If the company removed and only is offered for the e-mail configuration, then the problem is that the unit does not service the carrier BIS.

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• BlackBerry Smartphones Opera4 does not work on my Storm 9500

  I installed on my Storm 9500 OM4, but when opening it shows ' the Mini Oper application attempted to access a network connection to low altitude. Here afford that?' twice and then the application does not connect to the internet. The phone displays 'edge' only. I don't have a BIS in my country.

  Hello

  One thing you left was how you have responded to the message you received. Did say you Yes or no? Twice?

  In any case, it may be that your BB, which I assume that you have purchased 2nd hand, did not properly prepare for your use by the previous owner. Please see the bulletin:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, it is possible that they had this BB associated with BES and did not remove the it policy... Review:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Further still, your voice-level services work correctly? And you can find a WiFi network to see if Opera works that (as a test please)?

  Please let us know the results of your review of all the foregoing, accurately.

  Thank you!