"BOLD" of blackBerry Smartphones does not delete email

Hi all

I searched high and low for the answer to that, if anyone can help I will be enternally gratefull!

We have BPS on SBS2003 with 3 BB. Two curves and work very well. No problem. "BOLD" however will not delete the e-mail on the handheld when it has been deleted from Outlook. However, when you remove it from your handheld, it deletes on Outlook!

I checked the permissions on all users of 3 and they are the same. I checked the "delete on handheld and mailbox" is correct on the "BOLD".

Anyone can shed some light on this?

Thanks in advance,

Dave.

If you use Outlook 2003, is used the cached exchange mode? If so try turning off, close and reopen Outlook, try to send a test email and see if it is deleted.

Is e-mail still in the deleted items folder or the who was empty?

Under Messages | Options | E-mail of reconciliation is Wireless reconcile value on?

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