Borders of the skin are disabled in Captivate 9

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  Hi Mmarshall_1993,

  Welcome to the Microsoft Answers site.

  We would like to get a better understanding of this issue, so we can better help not only you but other users with similar problems.

  (a) what operating system do you use?

  Method 1:

  Adjust display settings

  Many recent Microsoft games require a card video and monitor that can run a resolution of at least 800 x 600 in color (16 bit). Set the resolution of Windows display on 800 x 600 in color (16 bit), and then test the game. To do this, follow these steps:

  1. in Windows XP, click Start, point to settings and then click Control Panel.
  In Windows Vista, click on start to reduce this includes personalization thtype in the Search box and then click on personalization in the programs list.

  2. in Windows XP, double-click display.
  In Windows Vista, click display settings.

  3. click on the settings tab.

  4. move the slider of the desktop area or screen area slider to 800 x 600 pixel definition.

  5. in the Color Palette box or in the color box, click colors (16 bit).

  6. click OK and then click OK again.

  7. click Yes to accept the setting.

  Method 2:

  Adjust graphics hardware acceleration

  To adjust graphics hardware acceleration, use the method described for the operating system that you use:

  ·         Windows Vista

  1. click on start to reduce this includes this ima, type personalization in the Start Search box, and then click personalization in the list of programs .

  2. click on display settings.

  3. click on Advanced settings.

  4. click the Troubleshooting tab, and then click change settings.

  Reduce this includes this imIf that you are prompted for an administrator password or a confirmation, type the password or click on allow.

  5. move the notches on both Hardware Acceleration slider to the left of full (the parameter disable the accelerations of cursor and bitmap ).

  6. click OK and then click restart now.

  7. once the computer has restarted, test the game.

  ·         Microsoft Windows 2000 or Windows XP

  1. click on Start, point to settings and then click Control Panel.

  2. double-click on display.

  3. on the settings tab, click Advanced.

  4. click on the Troubleshooting tab.

  5. move the notches on both Hardware Acceleration slider to the left of full (the turn off all cursor and advanced drawing accelerations setting).

  6. click OK and then click OK again.

  7. test the game.

  Method 3:

  Check or turn on Direct 3D

  To check or turn on Windows XP Direct3D acceleration, follow these steps:

  1. click on Start, click run, type dxdiag , and then click OK.

  2. on the display tab, verify that all DirectX features are enabled. If all the features are disabled, click enable next to the feature.
  Note If some DirectX features are unavailable, verify that your video card meets the minimum requirements.

  For more information, follow the below mentioned articles.

  How to resolve display issues in Microsoft games

  http://support.Microsoft.com/kb/263039

  The Flight Simulator X game display flickers and are damaged on a Windows Vista-based computer that is connected to multiple monitors

  http://support.Microsoft.com/kb/933590

  Hope this information is useful.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.