Bought a new computer and have just discovered Windows does not support?

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• I just bought a new computer, and I just discovered I can't hover over 12 items from my old PC because the license was for a computer only. I just bought 14 items.  How can I move my pictures from my new PC with 14 elements Ele12?

  I just bought a new computer, and I just discovered that I can't spend my version of 12 items from my old PC to my new PC because it came with a license for one computer only.  I bought 14 items today at the store.  How can I move all of my photos of 12 items on my old PC (which are all nicely filed), for my new PC in 14 elements?  I would appreciate any help with my question.  Thank you.

  Hello

  You must make a backup of your catalog with items 12 and then restore using 14 items. A guide for the backup and restore are help from Elements Organizer | Back up or restore the catalogs.

  -Pierre D

• I just bought a new computer and is not recognize my printer. I now have windows 7

  I just bought a new computer and is not recognize my printer. I now have windows 7. Need answers please. Thank you.

  Try to update the driver for it.

• I bought a new computer and want to put lightroom on it, do I have to cancel my old membership and start a new?

  I bought a new computer and want to put lightroom on it, do I have to cancel my old membership and create a new?

  You should be able to use your existing subscription.  It allows you to have two facilities enabled, so you should be able to keep the two work where you can use as needed.  Just install Lightroom on it the same way as you did initially

• I recently bought a new computer and I have a number of license for Adobe Photoshop cs5. How to re-install Adobe Photoshop on my new computer?

  I recently bought a new computer and I have a number of license for Adobe Photoshop cs5. How to re-install Adobe Photoshop on my new computer?

  Hi Mandy,.

  Please see the link Download Adobe Creative Suite 5 products

  Download your Photoshop cs5 and set serial number when it ask to the licensed software.

  Hope this will help.

  Kind regards

  Sandrine

• I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

  IF you won't use the old computer...

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Mem

  I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Member

  Please make sure that you are connected with the correct e-mail address.

  Let us know the version of the product, you want to install.

  Let us know the operating system as well.

  Concerning

  Megha Rawat

• I just bought a new laptop and have downloaded Lightroom 4.4. The font size is tiny and unreadable. I looked in preferences to see if the font size can be redefined to allow me to read the screen but can't see sort (except the m application

  I just bought a new laptop and have downloaded Lightroom 4.4. The font size is tiny and unreadable. I looked in preferences to see if the font size can be redefined to allow me to read the screen but can't see anything (except the magnification tool application) to read the screen.

  Any ideas?

  Hello

  You can change the font of the user interface of the options below.

  • On Windows, choose Edition > Preferences > Interface > font size:
  • On Mac OS, choose Lightroom > Preferences > Interface > font size:

  Change font size according to your need.

  You must close out of Lightroom and restart for the change to take effect.

  Let us know if this helps!

  Kind regards

  Vivet

• I just bought a new iMac and have uninstalled my old iMac cs6. Just install normal CS6 or do I need a new code. My license is for a single user

  I just bought a new iMac and have uninstalled my old iMac cs6. Just install normal CS6 or do I need a new code. My license is for a single user

  Yes, just install as you would normally using the serial number you used initially.

  You do not have to uninstall on the old machine - with your single-user license, you are allowed to have two active facilities.  So feel free to reinstall if these are the only two machine you intend to have on and you would like to have a backup installation.

• The water is accidentally spilled on my computer and it was completely destroyed, I lost everything I had including all of my applications. I have now bought a new computer and would like to re-download the copy of Photoshop Elements that I bought last ye

  The water is accidentally spilled on my computer and it was completely destroyed, I lost everything I had including all of my applications. I have now bought a new computer and would like to re-download the copy of Photoshop Elements that I bought last year can I do this? How can I do this? And how do you speak directly to a customer service representative to shout aloud?

  What version of photoshop elements and the operating system?

  Maybe is one of them:

  (downloads for older versions)

  Download and Installation Help

• I recently bought a new computer and sold my old to my friend, I remember hearing that a product key worked on three different computers, so I don't bother with buying a new on

  I recently bought a new computer and sold my old to my friend, I remember hearing that a product key worked on three different computers so I don't bother with the purchase of a new, but now I can not even use my old and now my functions have stopped working.

  Please advise me what to do, a new product costs about £79.00 which is a joke, I already have an and I seriously remember reading that you can use the key on one to three different computers.
  Thank you.

  Premium family Edition and it is not OEM.

  If this is the license of Windows 7 Home Premium box you bought, then its a license only.

  If this is the license of Windows 7 Home Premium orange box you bought, then its three licenses.

• BOUGHT A NEW COMPUTER AND CAN NOT GET ON INTERNET

  Windows 8 and Verizon DSL Westell Modem anyone someone please help! Just bought a new computer and unable to access the internet.

  Hello

  Is it wireless or wired modem?

  I use one of them at the moment, and all I had to do with my new computer it is branch...

  The modem has already been activated from a previous computer, however.

  If it's a combo of wireless\wired modem... 7100 or something like that, try using a wired connection instead of wireless to start... I use a 6100 model that is a bit old, so it may be different from yours.

  If it's the new Verizon service and the modem has never been activated, you will need to call Verizon and ask them to guide you through the installation process. It is a thing of the time. Subsequently, you can plug another\more machines without going through the process again.

  An exception might be if you were to use a paperclip to press the Reset button on the modem...

  If you use a wireless connection, there is most likely a password that you must use the wireless capability... You may need to contact Verizon for this also if you do not remember how to set up.

• Hope you can help. I bought 1 x Adobe Design Standard CS5.5 Mac download 24/07/2013. I recently bought a new computer and wanted to put a new CS download on this machine. Unfortunately it seems that the company I bought the software is now

  Hope you can help. I bought 1 x Adobe Design Standard CS5.5 Mac download 24/07/2013. I recently bought a new computer and wanted to put a new CS download on this machine. Unfortunately it seems that the company that bought the software is now non-existent and the original download key is not valid. Can you tell me what I should do now?

  Did you register your serial number with Adobe?

  Lost information - response #1 in https://forums.adobe.com/thread/2008767 (for Mac or Windows programs)

  If you have a serial number, download links using kglad in answer 1 # here https://forums.adobe.com/thread/2017859

  DO BE AWARE that CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - issue one - I can't find anywhere on the web

  Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - one question - I can't find a way to download the edition of students anywhere on the site, do I just download the normal edition? Two - question because my computer was wiped out how to uninstall / disable one I already downloaded? Because you get only 2 total downloads is that correct? I want to

  Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  Concerning

  Megha Rawat

• I recently bought a new computer and need to install CS5 on my new computer.  Where can I find a download for this program?

  I recently bought a new computer and need to install CS5 on my new computer.  Where can I find a download for this program?

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html