BOUGHT A NEW COMPUTER AND CAN NOT GET ON INTERNET
Windows 8 and Verizon DSL Westell Modem anyone someone please help! Just bought a new computer and unable to access the internet.
Hello
Is it wireless or wired modem?
I use one of them at the moment, and all I had to do with my new computer it is branch...
The modem has already been activated from a previous computer, however.
If it's a combo of wireless\wired modem... 7100 or something like that, try using a wired connection instead of wireless to start... I use a 6100 model that is a bit old, so it may be different from yours.
If it's the new Verizon service and the modem has never been activated, you will need to call Verizon and ask them to guide you through the installation process. It is a thing of the time. Subsequently, you can plug another\more machines without going through the process again.
An exception might be if you were to use a paperclip to press the Reset button on the modem...
If you use a wireless connection, there is most likely a password that you must use the wireless capability... You may need to contact Verizon for this also if you do not remember how to set up.
Tags: Windows
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