Bought Lightroom CC still talking evaluation (or how to have 32767 evaluation days...)

Hello

I bought Lightroom CC 28 days with monthly subscription. But today Lightroom says "30 day trial" ended.

I tried to sign in with my Adobe account and I got the following message:

Capture d’écran 2015-12-23 à 22.49.20.png

In English: "you can test this product for everyday 32767"... "

When I chose 'Activate now' or "Activate the license of the software" Adobe asks me a subscription

What can I do?

Kind regards

Jerome

I just contacted the support by chat.

First: 'enough rapid and intelligent assistance' (thanks to Frank and Adobe KB)

The root cause was my file/etc/hosts with bad entries on Adobe. Here is the procedure:

-Go to / etc (with Finder > go to the directory "/ etc" or with Terminal cd/etc)

-Open the "hosts" file and remove all the entries of adobe:

-with the Finder, copy the file to the desktop, change, copy the changed file in / etc

-with Terminal, a bit of sudo vi/etc/hosts s (for advanced users only ;-))

-Disconnection of the CC

-Connect to CC

-Run your favorite software to test

-No more "evaluation period".

Nice

Tags: Adobe

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