I bought lightroom 5 without creative Cloud but ICan I disable lightroom
Hello
In 2014, I bought Lightroom 5 whithout creative cloud. Today, I have to change my computer and I know not how to disconnect my license...
Thank you.
There is no functionality disabled for Lightroom 5. Just install it on the new machine and use your serial number to activate it.
Tags: Adobe
Similar Questions
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Bought and installed Adobe Creative Cloud, but I only get the trial version.
I bought the pack of €60 / month. Installed Photoshop, Illustrator and Indesign, but it began in a trial version. (Thought it was normal for the first day, as long as my payment would be to accept) Now, I left for a few days and I'm still in evaluation mode. When you click the icon of CC next to the PS, HAVE fr ID it is a BUY button NOW? When you click on the my account Abobe said that I already bought it. And yes I bought it already, but why am I still in a trial version?... I have already received an invoice with the amount I paid, so normally I would have the right to use the applications.
Additional information:
Purchased with VISA and installed on a Macbook PRO.
Restarted several times, but no improvement, still the trial version.
Does anyone else have this problem?
Thank you
A.
Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html
log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
If you check your subscription and the foregoing, sign-out/check-in fails, then follow the suggestion of message 1.
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Hello, its been less than 30 days since my subscription launched so I wan to cancel now and get a full refund, please.
Thanks in advance.
Hi rogerbl,
Please see the help document following cancellation request:
Cancel your subscription or membership. Creative cloud
For refund, please contact support:
Kind regards
Sheena
-
I bought creative cloud, but I can't use one of the applications.
I already bought a package with creative cloud, but I'm unable to open all the apps. They say I have to buy each application separately, but I'm already paying for them. When I try to open them, it takes me directly in the window of the trial, saying that my trial is over. How can I solve this problem?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hi I have a current strength of creative cloud but would have the advantage of tomato to a 20% discount offered by the Photoclub to the United Kingdom without leaving another plan?
To do this, please contact club Photo. You can contact the Support Adobe
Concerning
Stéphane
-
6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start? What should do?
My computer is a PC with Windows 10.
Everything worked well before the Update Adobe Lightroom 6.
The software was purchased in a shop (FNAC) with software to download map, it is saved in my account (Adobe) with its serial number. Why is this so difficult thing to reinstall Adobe software?I apologize for the inconvenience.
Since it appears and disappears from the Task Manager, it seems that Lightroom crashes.
We have seen this kind of problem on Windows 10 when Visual C++ Reditsributable 2012 update 4 is not installed correctly, it is necessary to run certain programs. You might have encountered until now Adobe programs that require it.
Otherwise, there could be another cause of this accident and if C++ installation does not help, then you need to share the event viewer crash logs. See this article for in crash logs: Photoshop Elements Editor Help. How to find the crash logs on to Windows
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I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop
Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
I just did an Adobe ID and bought Creative cloud half an hour ago. A single application (Photoshop) is being downloaded, but the rest of the applications on the Cloud Creative mac app say 'Try' / 'test Downlaod"instead of allowing me to download. I bought the Plan of all applications. Why is this happening?
Are you this announcement with two pieces of identification? I just bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + website
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
install lightroom without creative cloud
HI - is it possible to install lightroom demo or buy without creative cloud? I have enough crap I use cluttering up my PC and you want to really just lightroom.
Yes, products
-
I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought the creative cloud but the application still in a trial. What can I do to solve the problem
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I bought the plan of photographer, signed Out and back in creative cloud, but Photoshop is still unavailable for me
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I can challenge the credit card and try again. We bought this software before but it says the key that I just bought does not work and the help desk said I need creative cloud but I don't want creative cloud.
You bought perpetual Acrobat Pro DC, please use the following link to download it.
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Concerning
Stéphane
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I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.
Hi Candice,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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