bought the upgrade to Windows 7, but now expired?

I bought 3 packs family of win7 Home premium (with 3 upgrades by). I got these because I do all the work of the family computer. The staff of my office, I installed this upgrade when win7 is released. recently I got a virus, managed to rid the virus with security essentials. Always have a few problems. However, when I use my id # for win7 try to get technical support from Microsoft, I get the message my ID # has expired. How can it be, when I bought this upgrade?

I bought 3 packs family of win7 Home premium (with 3 upgrades by). I got these because I do all the work of the family computer. The staff of my office, I installed this upgrade when win7 is released. recently I got a virus, managed to rid the virus with security essentials. Always have a few problems. However, when I use my id # for win7 try to get technical support from Microsoft, I get the message of expiry of my ID #. How can it be, when I bought this upgrade?

Free support is only good for a short period of time. After your free support period, you will pay for it.

Tags: Windows

Similar Questions

  • HI, I have a sony vaio VGN-CR21S WHAT and I've upgraded to windows 7, but now my motion eye camera does not work what do I do, please quick help

    HI, I have a sony vaio VGN-CR21S WHAT and I've upgraded to windows 7, but now my motion eye camera does not work what do I do, please quick help

    all I need is someone find my phone on the Sony site and that will be a pretty

    http://eSupport.Sony.com/us/Perl/select-System.pl?Director=home&PRODTYPE=24

    go to this site and to detect my model (vaio only)

  • I bought the upgrade to windows 7 paid tax of $ 15 21 and I still havnt received confirmation of delivery.

    I bought the upgrade to windows 7 paid tax of $ 15 21 and I still havnt received delivery confirmation .is - what someone else having this problem

    Hello

    Welcome to the Microsoft Vista answers Forum!

    Note: For details of delivery you must contact the customer assistance service.

    To contact customer care using the information provided in the link

    http://support.Microsoft.com/default.aspx?scid=fh;en-us; CNTACTMS

    For more information please contact Microsoft store.

    http://store.Microsoft.com/help

    Hope this information is useful.

    Thank you, and in what concerns:

    Suresh Kumar. I have -Microsoft technical support.

    Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

  • I bought the upgrade of Adobe DC, but I don't have the serial number of the previous versions. What are my options?

    I bought the upgrade of Adobe DC, but I don't have the serial number of the previous versions. What are my options?

    Note that if you fully and properly recorded your earlier version of Acrobat from Adobe, you can retrieve the serial number on the Adobe site by logging in with your Adobe ID

    In addition, be aware that reduced to Acrobat CC upgrades apply only to users of Acrobat 10 and 11. Earlier versions of Acrobat are not eligible for reduced upgrade prices.

    -Dov

  • Equium A100 upgrade to Windows 7, but now no sound

    Hello

    I have recently upgraded to Windows 7, but since then have no sound.
    I checked that all devices are active and not cut.
    I visited the sites of Realtek and Toshiba and downloaded the latest version of the software recommended by Toshiba, but still no sound.

    I've seen other assignments related to a similar question - can you advise how I can fix this, please?

    Hi Frannie,

    Can you please test the sound through the headset? Maybe the internal speakers do not work and if you n t hear all the sounds.
    Check this box!

    I think that for the moment you can only try to update the BIOS. The Web of Toshiba site always displays the latest version. Have you installed it?

    An interesting thing: have you had these problems on the factory settings?

  • I installed the upgrade to Windows 7 and now my sound and my printer does not work, why?

    How do I even make to get my sound to work? And I installed the software and driver for my printer that says it is compatible with Windows 7 and it still does not, why? When I press print why it tilts my printer, but nothing real going through to my printer?

    Windows Update has nothing to with the upgrade of Windows. Please post here instead:

    Music & Sound
    http://social.answers.Microsoft.com/forums/en-us/w7music/threads

    Hardware drivers &
    http://social.answers.Microsoft.com/forums/en-us/w7hardware/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I bought the upgrade to windows 7 proffessional, but told it that the upgrade has failed. what I'm doing.

    It just says: the upgrade has failed.

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • Waiting for the upgrade to Windows seven, but...

    I send 29,90 euro for the witch two dvd we'll be upgrading to Windows 7 Edition family DVD. I had on my acciot all I all about willreceive Monday 23. seems is Saturday, I have a number of beach so.. My question is...
    When Toshiba ususaly send the DVD?
    Thank you to
    Helen

    Post edited by: helen_1

    Hi guys

    I found very useful Web of Toshiba site that provides all the answers!

    You can check and you can get all the details of your order to Win 7 on the page of Toshiba Europe:
    http://EU.computers.Toshiba-Europe.com/-> Win 7 Upgrade-> Win 7 upgrade redemption site-> track your order

    You can also check the FAQ area on this page and you will find the explanations on the billing and payment.

    + Cost of upgrade is Windows 7? +
    + The software itself is free. Do us, however, charge you a fee to concoct the upgrade kit, but also a flat rate shipping charge. The taxes applicable to your order will be calculated during the order process and shown to you until you can confirm the execution of your order by clicking on "submit order". +

    It s clear that the software itself is free and you do not need to pay for Win 7.
    But the whole process (put together the upgrade kit, material, delivery, etc.) fee. But this tax will appear for you until you can confirm the execution of your order
    If you can accept it or you can leave

    So I m wondering what's the problem?
    If you n t want an upgrade, then you can buy a full license of Microsoft which is much more than 29, -.

    Greetings

  • Supported? Bought the upgrade to Windows 7 Pro 64-bit

    My system crashed!

    I bought a Win 7 Home Premium to Windows 7 Professional from Microsoft Update

    I log into my account from a friends computer and contact technical support.

    AN HOUR ON a CAT - cannot use the key Code for the software update that I bought

    Contact 18003607561 tomorrow and they will send you a disk.

    Now, I've been on the phone for more than 2 hours at the above number.

    1. They must have originally Win 7 Home Premium key Code
    2. They can send me a disc
    3. I went to a Tech person
    4. Nobody sent me an e-mail
    5. No e-mail is received - verified Spam / Checked Mail
    6. Colurriel
    7. Email Checked
    8. No email received
    9. Ask me to go to Verifyme.microsoft.com.
    10. I go and open a session on "THE EMAIL" account and my password
    11. Give him the Code number that appears
    12. Tech cannot check the Code
    13. I ask to speak to the supervisor

    IT IS INSANE!

    MICROSOFT DOES NOT OFFER ANY

    Hello

    Please provide detailed information on this issue. I apologize for the inconvenience caused to you and I really appreciate your efforts to resolve the issue.

    I understand that you do not have the DVD of Home premium Windows 7 and the old product key. This query can be better help by our Microsoft Store, they can help you to check the status of your Windows 7 family premium Dvd and any other information about your checking account too.

    I suggest you to contact Microsoft Store Sales and customer support for better assistance with your query.

    Additional information:

    Frequently asked questions

    Let us know if you need more assistance. We will be happy to help you.

    ____________________

    Thank you best regards &,.

    Isha Soni

  • I have a ~ Windows 8 HP_ Pavillion CPU and went to upgrade to Windows Pro but now I can't Word, Publisher etc.

    After trying to update Windows 8 for Windows 8 Pro I find now that while the saved files are accessible I'm unable to access Word, Publisher etc.

    The product used to upgrade was a real bit of Microsoft64 CD.

    Looks like you could have done a custom Setup on Windows 8 Pro on your installation of Windows 8 that deleted your earlier applications such as Word and Publisher. You will have to reinstall applications from their original installation disk:

    How to install applications in Windows 8

  • I started the download of el capitan and did not have enough space for the upgrade - I released space, but now the upgrade is blocked for download

    I'm on 10.10.5 and try to upgrade to el capitan via the App Store.  I don't have enough space at the beginning and upgrade wouldn't start - I got error message says not enough disk space.  Once I released space, download hangs and will not end.  I have restarted the download several times and have rebooted as well.

    Hello

    Take a look in your Applications folder to install Mac OS X El Capitan.app. If you find move him to the trash, then empty/remove it. Another thing you could try is to go to Launchpad and look an article with the 'X' Mac OS X logo on it,

    Click and hold on it until it wiggles, and then click the little 'x' and then delete.

    Restart the Mac, relaunch the App Store and see if you can download now El Capitan.

    Another thing you can do, when the download is complete and what is important before you begin the installation process, do a copy to install Mac OS X El Capitan.app and keep them safe, to an external drive or USB key, the original in the Application folder item is deleted once the installation is complete. It is snack and practice have this spare copy so that you can install on other Macs if you want you will need to re - install the system should anything go wrong in the future.

    And always, always make a backup before making major changes to your system.

  • My laptop has been out of service for Windows 10 preview and free offer, but now work. Is it possible to get the upgrade for Windows 10 free?

    My laptop has been out of service for Windows 10 preview and free offer, but now work. Is it possible to get the upgrade for Windows 10 free?

    Hello

    You buy Windows 10, as there is no free upgrade to Vista 10.

    https://www.Yahoo.com/tech/s/Microsoft-just-confirmed-Windows-10-pricing-everything-know-114542550.html

    Microsoft on Monday said CNET Windows 10 will cost just as much as its predecessor. This means price for Windows 10 will run anywhere from $110 for Windows 10 Home package at $199 for Windows 10 Pro edition. In addition a Pack Pro 10 will allow users upgrade Home Pro for $99.

    http://www.CNET.com/news/Microsoft-prices-single-Windows-10-licenses-at-119-for-home-199-for-Pro/

    How to buy Windows 10:

    http://www.microsoftstore.com/store/msusa/en_US/cat/Windows/CategoryID.70036700

    But first make sure that you have the correct configuration and your computer manufacturer provides the right drivers for 10.

    https://www.Microsoft.com/en-us/Windows/Windows-10-specifications#sysreqs

    " System requirements Windows 10"

    https://www.Thurrott.com/Windows/Windows-10/3884/Windows-10-system-requirements

    Microsoft deploys Windows 10 available as free upgrade to Windows 7 features, Windows and Windows Phone 8.1 8.1 qualified. It will be available from July 29, 2015

    "FAQ Windows 10.

    http://www.Microsoft.com/en-us/Windows/Windows-10-FAQ

    See you soon.

  • I bought a computer that has been renovated and the owner said that he has updated the computer with Windows 7, but the computer is now ask for an activation code.

    I need help to activate my computer but I don't have the code. I bought a computer that has been renovated and the owner said that he has updated the computer with Windows 7, but the computer is now ask for an activation code. I tried to contact the guy but he won't answer. Is it possible to check the activation without the code? I need help and do not want to pay a hundred dollars more.

    Is there a COA sticker that is attached to the machine?

    If so, check to see what edition and version of Windows machine is licensed to:

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

    Also:

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

  • I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

    I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

    Contact the manufacturer for instructions on registration, get your free update to Win7.

    PS: We deal with Windows Update here. For any question related to upgrading to and installing Win7, post here: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

  • Hello. I had upgraded to Windows 10, but my printer driver is not compatible. I reinstalled windows 7, but now my acrobat CD player does not work. I can't open it even!

    Hello. I had upgraded to Windows 10, but my printer driver is not compatible. I reinstalled windows 7, but now my acrobat CD player does not work. I can't open it even!

    AND I can't uninstall it.

    I discovered that DC is an APP.

    What I really need to upgrade to windows 10 again to uninstall acrobat and then reinstall windows 7, so that I can print my PDF?

    Or is there a quicker way?

    Thank you.

    Connie

    He continues:

    Still, I couldn't install Adobe Reader. He wanted to write, she already existing on this computer!

    Even if she had removed the ikon office and Control Panel!

    Then I remembered something I have tried before but forgotten:

    I downloaded "Revo Uninstaller"! Excellent program! It works every time!

    I choose the advaced option and asked him to remove all the files from Adobe. He found 1.275 left files!

    It worked!

    I could reinstall Adobe Reade, r and I can open my PDF once again :-D

Maybe you are looking for

  • Unable to leave the beta program

    I agreed with the developer test program, but have started using my Mac for work and cannot afford to be running a Beta software on it more. I can't leave the developer program - I have unsubscribed from it, but keep getting updated developer downloa

  • HP G60-535DX: video card drivers

    Are there other ulternative for HP G60-535DX video card drivers on 01:00 who is Mobile Intel (r) 4 Series Express Chipset Family that does not work when I try to generate graphics images 3d, architect Chief Software?

  • Emails lost after reading them.

    Some of my emails "received" disappear after that I read, but do not remove, then exit Windows mail.  When I come back that the e-mail address is not there to watch it again.  Help!

  • Downgrade from Windows 7 - driver interface (ethernet) NETWORK does not!

    I bought the HP Envy 15-j030us portable and QUICKLY retired the suicidal call error Microsoft Windows 8.  Everything is ok except my ethernet driver HP does not work. The driver has been installed but there is a problem of access to materials or load

  • You restart your system - daily or monthly?

    I recently spent 35 minutes stop and restarting my Mobile Precision Workstation.  This somewhat ridiculous amount of time is largely due to my having about 15 different applications open with each 20 records, which many had not yet been rescued yet (