I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

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• Everything on my laptop lost during the night. Seems to be like a new computer with none of my icons, folders, pictures, or whatever it is that I put on here. Don't know what happened! Help, please.

  All I can with certainty you know is that I work with this computer laptop 9 Feb and finished updating a blackberry phone while I arrived he began to countdown a restart down to the right and I just let it continue to countdown, as I have before installing updates could.  I sat down and closed the monitor.  No has nothing do with computer laptop lastnight, but turned on tonight and most of my icons were missing.  According to me, the wallpaper is different from the front and I got on the internet as usual without any problem.  When I got off the internet to work with pictures of my newborn (only child), the only icon I had on the desktop is Ebay.  Not as if I had everything set up.  I then went to images and he had only the file sample.  Having felt that I would be sick then tried to look for some other stuff that I had in the records and doesn't seem to be anything anywhere.  Please help if you can.  This laptop is a Dell Studio, which is less than 5 months old.  Please help before my wife kills me for all our photos backup not.

  Thanks much for the advice, but I found where some updates have not been filled and after several reboots and updates processing everything on my desk, changed again the way I got it.  In fact, I went to C: users and then myself, then all my documents, pictures, ets. was there, so I later found lastnight it wasn't lost, just moved for some reason any.  I then started to look to check the status of the updates pushed out and there are service packs that has not been installed, so I crossed my fingers and agreed to allow them to install and went to bed.  Now computer seems to be back to my settings.  But thank you very much for answering.  It was the first time that I've already posted a question b/c that I generally find the answers online, but it was getting the best of me.  Probably b/c of the thought of losing all my photos only Childs and thinking of how my wife would react.  Thank God it worked.  Thanks again.

• was supposed to get a free upgrade to windows 7, when I bought the computer from wal-mart

  free update when buying

  Hello robinsue, welcome.

  Here is a little information that can be useful. Here is a list of computer manufacturers that offer support for this issue:

  This information is referenced from this URL:
  http://www.PCMag.com/Article2/0, 2817,2354554,00.asp

  Acer
  If you buy your Acer system at an online retailer or a store, the policy is the same. Customers with eligible systems should go to the Acer upgrade page, where you will have gone through the process. It helps to have the serial number of your system available. He is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

  ASUS
  ASUS customers with eligible systems may request their update on the Web site. It's a good idea to have the serial number of your system available. Customers with a laptop EeePC can find their serial number on a label at the base of the system. It is listed under the barcode after the letters "SN". Customers with other models of laptop ASUS may also find the sticker at the base of their systems. The serial number will be 10 or 15 characters and be preceded by the letters "SN". For desktop computers, the tile should be on the side or the back of the system, with the 12-digit alphanumeric (letter and number) code is right under the code upper bar (are there two) on the sticker.

  Reference Dell
  According to Dell, it does not matter if you bought your system directly from the company or from another retailer (such as Best Buy or Staples), as long as you bought it within the above period. Eligible Dell customers with a system should go to the Dell site to save their system. The site will guide you in the process. It's a good idea to note the name of the model of your system as well as your office or serial number of the laptop. It's a unique five digit alphanumeric (letter and number) code that you find on a white label with bar code on your Dell computer. For desktop computers, the label located on the back or on the side panel. For laptops, the label located on the bottom of the system. After recording with success your system, Dell will send you a DVD of Windows 7 to install. The site also includes a section on frequently asked questions.

  eMachines
  Customers with eligible systems (that is purchased from a retailer online or in a store) should go to upgrade eMachines website, where you will have gone through the process. It helps to have the serial number of your system available. As Acer systems (since eMachines is owned by Acer), he is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

  Fujitsu
  According to Fujitsu, clients with a qualifying laptop LifeBook with Windows Vista Home Premium or Windows Vista Business are eligible to receive a free comparable version of Windows 7. They can visit the upgrade on the site Web of Fujitsu page and follow the instructions. It will be good to have on hand the serial number of the system (on a sticker, very probably on the bottom of the laptop). "" Serial number is an alphanumeric (letter and number) preceded by the letters "S/N" code part number is an alphanumeric code, preceded by the letters "P/N." when ordering, customers will receive the operating system recovery media and another disc with drivers and applications.

  Entry door
  Those with eligible gateway systems should go to the upgrade of the gateway site, where you will have gone through the process. Before you start, we recommend that you have the serial number of your system available. Like Acer systems (since, as eMachines, Gateway is owned by Acer), he is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

  Hewlett-Packard
  HP customers can visit the website of the company to check their upgrade eligibility systems, to record and get answers on their PC and current operating systems. After the launch of Windows 7, qualifying customers will receive the upgrade of Windows 7 and a utility disk to upgrade with a step by step guide for installation. For the upgrade kit, orders will be accepted from June 26, 2009 through February 15, 2010. Proof of purchase must be presented and not later than March 1, 2010, with the postmark.

  It's a good idea to have your product number and available service number when you order the upgrade. Both are or on a sticker in the box that your system has become operational on a sticker on the underside of your laptop or on the side or the back of your office. Details of HP upgrade program can be found here.

  Lenovo
  Customers eligible Lenovo PC can visit Lenovo site for the latest on how to get an upgrade. It's a good idea to have the seven-digit product number of your practical system, as he is asked at one point in the process. Laptops and ThinkPad 3000 series, you can find it on a sticker at the bottom of your system (it is marked 'Type'). NetVista, ThinkCentre and 3000 series desktop computers, we'll find the sticker on the right front or on the back of the tower. Order an update that are deemed eligible will receive a CD.

  MSI
  According to MSI, customers who have an eligible system can find a certificate for a free upgrade to Windows 7 in the box of in their system became operational. They simply fill in and mail the certificate to Microsoft to receive the upgrade kit. For more information, the MSI clients can go to the Windows 7 page on the site Web of MSI.

  Sony
  According to Sony spring 09 systems purchased on June 26 or later, should be eligible for the upgrade, regardless of the question of whether they were purchased from Sony or other retailers. Those whose eligible Sony companies can order an upgrade page to upgrade from Sony on its site. The page offers information on Windows 7, as well as instructions on how to order the upgrade. If you are actually using the system that you'll upgrade, Sony has a "auto-detect" function that will get the information about your system that it needs to get the upgrade. Sony will then send you the installation disc.

  Toshiba
  Toshiba says that if you bought the Toshiba laptop through Vista Home Premium, Business or Ultimate on June 26, 2009 on January 31, 2010, then it is eligible for the upgrade. To request the upgrade, customers can view upgrade page on the website of the company. Toshiba advises clients to their system part number, serial number, place of purchase and Date of purchase available when they fill out the form on the site. The upgrade kit will be sent to them later.

  Velocity Micro
  According to Velocity Micro, who ship their systems directly and not is not available from third-party retailers, the company can currently ship new systems with Windows 7 installed. Controlled since June 26 systems delivered with Windows 7 upgrade coupons. The coupon redirects the user to a page on the Velocity Micro site where they can enter their address. They will be free of charge a copy of the Windows 7 upgrade kit mailed to them directly from Microsoft. For older systems the time limit eligibility to miss, Velocity Micro can sell copies of Windows 7 OEM, gets it with new material. This means that the company would have to do an upgrade of the system in order to be able to sell to these customers an OEM copy

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I bought a new computer with Vista last summer from Best Buy with a free upgrade to Windows 7. They said that the upgrade on their part has expired, but I can get the program from Microsoft for $18. If this is true... who should I contact?

  How can I get an upgrade from Vista to Windows 7 without having to pay full price?

  See http://www.microsoft.com/windows/buy/offers/upgrade-option.aspx

  Windows Update has nothing to do with the upgrade of Windows. Please post future questions about the upgrade in this forum: http://social.answers.microsoft.com/Forums/en-US/w7install/threads
  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I have a labtop hp (with vista), I received last July. He had a free upgrade to windows 7 Home premium.

  soon after, I started having errors for IE and Firefox.  of more, with windows media player and I look at the media.  I would get a window box "server performance impossible. How can I fix this? It gets frustrating and this is the second time I sent a comment here just to get nothing...

  soon after, I started having errors for IE and Firefox.  of more, with windows media player and I look at the media.  I would get a window box "server performance impossible. How can I fix this? It gets frustrating and this is the second time I sent a comment here just to get nothing...

  Probably that no, you do not get a response because you posted in the wrong section. It's Windows Vista.
  You have Win 7, according to you. Here is the link to the article on Win 7:
  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  t-4-2

• I have a computer with windows 7 and you bought a new computer with windows installed. How can I move my windows computer image files on windows 10 7?

  I have a computer with windows 7 to run on it. I have 2 files of images on my current computer and bought a new computer with windows installed 10. Can I copy these files to a dvd and transfer them to the new computer with windows 10 installed. If so, how can I do it and ask what I should do?

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_10-files/file-transfers-from-Windows-Vista-Home-Premium-to/0abb5964-bb5c-49ED-9E03-ef5f5b2fdefc

  Hello Kenneth

  See my response to a similar q in the thread above...

  You can use DVD or CD, but an external drive or a USB is so much faster and easier.

  Best regards, Ric.

• Bought a new computer with no phone jack. You want to connect a land line to use the phone.

  I recently bought a new computer with no phone jack. I want to connect a landline to him if I can use my phone. Is there a way, or the thing I can buy so it's possible. A usb modem would work in this situation for me?

  waylonx3 wrote: Compaq - Presario Desktop model: CQ5600Y

  Hello waylonx3, here is the link for the specifications of your system. It shows that your system has 2 slots, PCIe and a PCI slot.

  Your system should be able to use one of these modems of type. I would check the motherboard of the system to make sure that you have a PCI slot or available PCIe and then you can order one that will work in your system.

  Here is a link to Amazon, where you can see some phone PCIe and PCI modems. They also appear in other places.

• I bought a new computer with Windows 7 free upgrade. We also have another office.

  I bought a new computer with Windows 7 free upgrade. We also have another desktop computer. My son has paid and downloaded Windows 7 Home Premium on this computer (Asus), not knowing that I had the free update. ASUS sent me free upgrade disks. Can I use these on another desktop computer? Or I can download Windows on another desktop computer and transfer my registration to it, and then use the Asus drives on this computer?

  Your question has nothing to do with the functionality of Windows Update (vs Windows upgrade), Jan.

  That being said, Asus only can answer your specific question. Good luck!

  Post a question other/other on Win7 upgrade in this forum: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I just bought a new computer with IE8. I'll be able to download java without any problem?

  Original title: IE8 and java.

  I just bought a new computer with IE8.  I'll be able to download java without any problem?

  Yes.  http://www.Java.com/en/

• We bought a new computer with Windows 7. Can I sell the box Windows 7 Upgrade CD that we used for his old computer?

  Computer of my wife is dead, so I did a new one supplied with Windows 7 already installed.  Can I sell the box Windows 7 Upgrade CD I bought for his old computer?  We no longer use this license - we pulled the hard drive of the old computer OS and make it like a secondary on his new computer.  If the license is no longer used by us - or it will never again - but I do not know if someone would experience difficulties to activate if they we bought because I do not know if we can 'turn off' the old license.

  Yes, you can sell it, you will need to inform the seller that they may have to use the phone activation because it was already in use:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Bought a new computer with windows 7. "psc 2210 all-in-one ' will not work with it....

  I have a psc 2210 all-in-one printer that I love. I bought a new computer with Windows 7 and I can't make it work. The HP site said that I don't have to download the drivers because windows 7 has already installed, but the main thing is that I can't make it work. Anyone, please help. My printer works perfectly and I can't afford to buy another. (I have a 64 bit)

  HP should contribute to this situation. I'm a loyal customer of Hp, but it's ridiculous that they do not create a driver to work with their printers.  All computers are coming with Windows 7.  HP please find a solution!

  I could get my HP PSC 2210 all-in-one to print!  I don't know exactly, because I've tried everything I could think of.  My son is a computer on which it has upgraded to windows 7 (64-bit) several months ago - he was able to successfully print on my printer immediately.   I just did an install complete (I bought the full version, not upgrade) to windows 7 (64 bit) - a couple of days and I'm finally to the point where I'm trying to connect printers.  Here is what I tried... again, I tried several things, although I've been in that general area...

  connect the printer to the computer

  go to the CONTROL PANEL--> Device Manager

  Click the arrow to the left of the IMAGING DEVICES (to be developed)

  RT click on printer PSC 2200 (should be listed under imaging devices)

  Select PROPERTIES--> DRIVER, then uninstall

  Select / tick "remove the driver for the device.

  the printer will disappear from the Device Manager (and peripheral Imaging also if it was the only selection)

  Unplug the printer to computer

  re - connect the printer to the computer

  Device Manager automatically updated (takes a few minutes, the screen refresh let until the yolk! disappears).

  Go to the control panel--> devices and printers

  Select printer PSC 2200, select Customize your printer, then the printed test page

  I hope that you will get a valid test page.  If this is not the case, another option I tried was:

  Through the above scenario.  When you get to the step "select PROPERTIES--> DRIVER, then uninstall" Select UNINSTALL directly from this menu (be sure to select/check "remove software pilot")

  Continue with the remaining steps above.

  I also tried 'Update Driver' of one of the previous screens above... I would like to know if you have a bit of luck!   I'm sorry that's not accurate.  Yet once, I tried everything I could think of, and something finally worked!  (I don't think I tried to 'Turn off the pilot')   Good luck! .........

  ).

• I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

  Acrobat is what you use to create and edit a PDF file

  If that's all you want to do, you cancel your current subscription and then buy the correct subscription

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• When I stopped my computer it says a program runs, but I don't know what it is?

  My computer is running very slow and sometimes cold. When I turn it off it indicates that a program still works and I can click 'Cancel' to exit the program, or force a stop down. I force quit cause when I press 'Cancel' I can't find the program. The problem is I have no idea what program it is and I don't know how to find out. As a result the Task Manager, but I don't know what I'm doing and what needs to be stopped. Can you help me? Thank you very much!

  Hi Patmama,

  You did changes to the computer before the show?

  Method 1
  I suggest to disconnect all external devices and check to see if you are able to boot to the desktop.

  Method 2
  Step 1: I you suggest to start the computer in safe mode and then try to stop.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:  If you are able to stop properly in safe mode, perform the clean boot and remove the program that is causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: follow step 7 clean boot KB929135 article to reset the computer in normal mode.

  Method 3
  Try the steps from the following links to improve the performance of a computer.

  How to make a computer faster: 6 ways to speed up your PC
  http://www.Microsoft.com/atwork/maintenance/speed.aspx

  Ways to improve your computer's performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance

• A new icon has appeared on my cell phone, I don't know what it is? Help please

  It is not like an emergency situation, but I don't know what this symbol on my cell. It is on the right side on the status bar. Looks like a phone receiver with a row of 3 points and 2 points as a non - phone wireless. So nobody knows what it is? I don't remember clicking on anything, but I'm not 100% sure. And I can't find the answer anywhere in the manual. I don't know if it has something to do with the software upgrade or what. Thanks for letting me know!

  I added a picture!

  
  

• I cannot set up my email account and get prospects to accept it. I am tring to use a gmail account, I am new to this and don't know what iam do any help would be great

  I cannot set up my email account and get prospects to accept it. I am tring to use a gmail account, I am new to this and don't know what iam do any help would be great

  Hello

  1. you try to add the Gmail account in Outlook?

  2. are you referring to Outlook.com or Microsoft Office Outlook?

  If you are referring to Outlook.com, then I suggest you according to the application in the Windows Live forum to improve assistance:

  Reference:

  http://answers.Microsoft.com/en-us/windowslive/Forum/mail?tab=QnA

  If you are referring to Office Outlook, and then send the query Office Forum.

  Reference:

  http://answers.Microsoft.com/en-us/Office/Forum/Outlook?tab=QnA

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.