Supported? Bought the upgrade to Windows 7 Pro 64-bit

My system crashed!

I bought a Win 7 Home Premium to Windows 7 Professional from Microsoft Update

I log into my account from a friends computer and contact technical support.

AN HOUR ON a CAT - cannot use the key Code for the software update that I bought

Contact 18003607561 tomorrow and they will send you a disk.

Now, I've been on the phone for more than 2 hours at the above number.

  1. They must have originally Win 7 Home Premium key Code
  2. They can send me a disc
  3. I went to a Tech person
  4. Nobody sent me an e-mail
  5. No e-mail is received - verified Spam / Checked Mail
  6. Colurriel
  7. Email Checked
  8. No email received
  9. Ask me to go to Verifyme.microsoft.com.
  10. I go and open a session on "THE EMAIL" account and my password
  11. Give him the Code number that appears
  12. Tech cannot check the Code
  13. I ask to speak to the supervisor

IT IS INSANE!

MICROSOFT DOES NOT OFFER ANY

Hello

Please provide detailed information on this issue. I apologize for the inconvenience caused to you and I really appreciate your efforts to resolve the issue.

I understand that you do not have the DVD of Home premium Windows 7 and the old product key. This query can be better help by our Microsoft Store, they can help you to check the status of your Windows 7 family premium Dvd and any other information about your checking account too.

I suggest you to contact Microsoft Store Sales and customer support for better assistance with your query.

Additional information:

Frequently asked questions

Let us know if you need more assistance. We will be happy to help you.

____________________

Thank you best regards &,.

Isha Soni

Tags: Windows

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