Bridge guard disconnection

I had this problem for a month, that it connects for 20mins then disconnects and I have to restart my computer to use it, I tried troubleshooting like 20 times and I tried everything

Hello Jaden,

Welcome to the Microsoft Community Forum.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. What troubleshooting steps you tried to solve the problem?
  2. Have you done a recent software or changes to the material on the computer before the show?

This problem can occur if authentication enable IEEE 802. 1 X for this network checkbox is enabled. If this box is checked, but there is no server to authenticate the connection is interrupted. If you turn on the wireless network connection, it disconnects again after a short period.

Method 1:

Attempt authentication deactivate IEEE 802. 1 X and disable you mayfollow as follows:

  1. Click on start.
  2. In the Search box type run.
  3. Now in the Run box type ncpa.cpl, and then press enter.
  4. Click on your wireless network connectionand then click Properties.
  5. Click the wireless networks tab.
  6. Under preferred networks, click your wireless network, and then click Properties.
  7. Click the Authentication tab, click to clear the Enable IEEE 802. 1 X authentication for this network check box, and then click OK twice.

Method 2:

Remove and re-create the wireless network connection

To remove and re-create the wireless network connection, follow these steps:

  1. Click on start.
  2. In the Search box type run.
  3. Now in the Run box type ncpa.cpl, and then press enter.
  4. Click on your wireless network connectionand then click Properties.
  5. Click the wireless networks tab.
  6. Under preferred networks, click your wireless network, and then click Remove.
  7. Click on view wireless networks.
  8. Under management of the network, click Refresh network list.
  9. Under choose a wireless network, click the wireless network to which you want to connectand then click connect.

Also I recommend you to update the NIC drivers and check.

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Thank you.

Tags: Windows

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