Bridge without acknowledging camera

I use Bridge CC (2015), after updating my OS to El Capitan (10.11.6) photo downloader does not recognize my Canon. The search for this site I found the instructions to change the mode of the PTP/MTP USB device. I could not find instructions for it then contacted Canon and was advised to clear my camera settings rather than PTP/MTP option only exists in the EOS models before mine.

After this and reconnected bridge still does not recognize my camera this time that bridge only has not yet opened automatically by turning on my camera. Lightroom and (less useful) pictures time detect the camera, but I still want to download to Bridge.

Help please?

Hi Jim,.

There is a problem with Adobe Photo downloader on Mac OSX 10.11.6.

A bug has already been registered, and the workaround is to open the bridge, click on file and choose Import in the device.

Please refer to the article.

Download pictures from devices using Adobe Bridge Photo Downloader

Kind regards

Gerard

Tags: Bridge

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