Broken computer and now I can't access Photoshop CS5 Student Edition

I bought PS CS5 Student Edition for many years.  Last year, my computer crashed and died.  My new computer doesn't have a hard drive - download Photoshop, so I tried downloading it from the Adobe Web site.  The download works fine until I have try to put in my verification code.  Slots require more digits of code I have, and my code also has letters in addition to the number.

I've seen references to uninstall from previous computers and reinstall on the new, but my old computer is dead I don't know what to try next.

Bugs/ideas/help would be much appreciated.

Your serial number will be only numeric characters, 24 of them, so the code you are trying to enter is not what you need to enter

Tags: Adobe

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