Brother HL-2170W msg offline.

Printer was working fine a few days ago now the printer does not print and says that it is offline. I uninstalled and reinstalled the printer using the disc. Many problems installation and always stayed the same. Tried one last time and now it says it is ready in the screen of the printer device but it does not print and gives an error it receives no connectivity. Check all the cables. Seem to agree. Printer 6 months.

Hello

1. what version of Windows is installed on the computer?

I suggest you to follow these steps and check if that helps:

Method 1:
Try to run the printer Troubleshooter and check that if it helps, here is the link:
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Method 2:
Try to run the below fixit and check if this may help:
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

The steps I have provided is for Windows 7 and you use a different version of Windows let us know so that we can better help you.

It will be useful.

Tags: Windows

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