HP deskjet f380 - get msg even if properly connected offline

I received a HP Desket F380, which has not been used for two years while the cartridges are dried out.  I downloaded the latest driver and replaced the black print cartridge, but I am reluctant to replace the color one as well in case it does not work.  When you ask to print from say MS word or internet I get printer offline despite being able to scan a page for my lap top.   Please note that I was told by the previous owner that the printer will always print if only the black cartridge is full.

Any ideas for what to do?

With thanks a lot

Hello

Please run the impression scanning HP doctor

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-129932-1&cc=us&DLC=en&LC=en&OS=4063&product=1128296&sw_lang=

hope this helps

Tags: HP Printers

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