BSOD "a clock interrupt was not received on a secondary processor" Please HELP?

Similar Questions

• Satellite P300 - 18 M BSOD - clock interrupt was not received on a secondary processor

  Hi all

  Someone at - there that experince...

  Just got my P300 - 18 M returned by ASP, HARD drive replaced under warranty repair (1 month)

  They also clean installed Vista home32

  Am back today & put up, intermittently (at a few minutes of typical) the machine either completely crashes OR I get a blue screen saying "a clock interrupt was not received on a secondary processor" then restarts the machine and even in a few minutes.

  I can call ASP/Toshiba UK tomorrow, but more help would be anyones experience of it.

  Thanks in advance
  Andy

  I don t think you could solve by yourself.
  That sound very strange error message and I presume that this problem could be linked to the hardware problem possibly the issue of the mobo.

  It was a good choice to get back to the ASP allows to wait what will tell the technician this topic

  Good luck

• stop 0 x 101: a clock interrupt has not received on a secondary processor within the allotted time interval.

  Hello guys I'm looking through these forums for a long time, but recently this bsod crossed the line: I am so angry and I want to know what the problem is. So I'm going:

  AMD Athlon Dual Core 6400 +.

  Biostar TPower n750

  Corsair 2048 MB 800 mhz

  GeForce 9800GT amp! Edition

  500 GB Maxtor Diamondmax22 hdd sata2

  screen 19' yuraku

  Ttied fi case Ariel (it looks like a beehive with air holes in the world) with a 120 mm fan on the back and another of 40 or 50 mm on the side

  EZ supercool source w 550

  LG dvdwriter, basic keyboard, basic optical mouse (logitech), basic logitech speakers

  Dynamode 11n wireless pci card

  I had installed on this pc WIndows Vista and after 1 year of error I coudnt repair it more.

  I hae errors on Xp before I bought a Vista and now I have installed Windows 7 as a test.

  Unfortunately, I received the error after 2 minutes of play Dark Orbit, the browser game. I noticed usually takes place when I play games the internet Explorer + or sometimes games + winamp.

  I downloaded Windows Dbg and I started to analise errors: the results have been different because of some programs I had installed.

  After reading a few reviews here, I've changed my antivirus AVG and my Ad-Aware malaware spyware Defender.

  After these changes and installing windows 7, the error is like this. I will introduce the last and 4 that I analyzed:

  Error 1

  Loading dump file [C:\Windows\Minidump\120410-23680-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 7 Kernel Version 7600 MP (2 processors) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02a5c000 PsLoadedModuleList = 0xfffff800' 02c99e50
  The debugging session: 23:49:17.592 Sam 4 Dec 2010 (UTC + 0:00)
  System Uptime: 0 days 0:17:39.294
  Loading the kernel symbols
  ...............................................................
  ................................................................
  .............................
  Loading user symbols
  Loading unloaded module list
  .....
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 101, {61, 0, fffff880009ea180, 1}

  Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  CLOCK_WATCHDOG_TIMEOUT (101)
  An expected clock interrupt was not received on a secondary processor in a
  MP system in the meantime allocated. This indicates that the specified
  the processor is hung and not processing interrupts.
  Arguments:
  Arg1: 0000000000000061, Clock interrupt time out interval in nominal graduations.
  Arg2: 0000000000000000, 0.
  Arg3: fffff880009ea180, address the PRCB of the Hung processor.
  Arg4: 0000000000000001, 0.

  Debugging information:
  ------------------

  BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: d

  STACK_TEXT:
  fffff800 '03fed938 fffff800' 02a7a443: fffff880 00000000'00000101 00000000'00000061 00000000'00000000 ' 009ea180: nt! KeBugCheckEx
  "fffff800 '03fed940 fffff800' 02ad65f7: fffffa80 00000000' fffff800 ' 00000001 00000000'00002710 fffff880 ' 014de980: nt! : FNODOBFM: 'string' + 0x4e3e
  fffff800 '03fed9d0 fffff800' 02a1d895: fffff800'02 has 42460 fffff800 '03fedb80 fffff800' 02a 42460 00000000 00000000': nt! KeUpdateSystemTime + 0 x 377
  fffff800 '03fedad0 fffff800' 02aca3f3: 00000000 00000000' fffff800 '03fedb01 fffffa80' 025e9f00 00000000 00000001': hal! HalpHpetClockInterrupt + 0x8d
  fffff800 '03fedb00 fffff880' 03d531f2: fffff800 '02adba3a 00000000 00000000' fffffa80' 02dfc868 00000000' 00000000: nt! KiInterruptDispatchNoLock + 0 x 163
  fffff800 '03fedc98 fffff800' 02adba3a: 00000000 00000000' fffffa80 '02dfc868 00000000' ffffd399 00000000' 2e217e22: amdk8! C1Halt + 0x2
  "fffff800 '03fedca0 fffff800' 02ad66cc: fffff800'02c46e80 fffff800 ' 00000000 00000000 00000000' fffff880 ' 00e45f44: nt! PoIdle + 0x53a
  fffff800 '03fedd80 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiIdleLoop + 0x2c

  STACK_COMMAND: kb

  SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: Unknown_Module

  Nom_image: Unknown_Image

  DEBUG_FLR_IMAGE_TIMESTAMP: 0

  FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  Follow-up: MachineOwner
  ---------

  0: kd > lmvm Unknown_Module
  start end module name

  Error 2
  Loading dump file [C:\Windows\Minidump\120410-26598-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 7 Kernel Version 7600 MP (2 processors) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02a 56000 PsLoadedModuleList = 0xfffff800' 02c93e50
  The debugging session: 23:30:52.882 Sam 4 Dec 2010 (UTC + 0:00)
  System Uptime: 0 days 0:04:50.584
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ...............................
  Loading user symbols
  Loading unloaded module list
  ....
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 101, {61, 0, fffff880009ea180, 1}

  Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  CLOCK_WATCHDOG_TIMEOUT (101)
  An expected clock interrupt was not received on a secondary processor in a
  MP system in the meantime allocated. This indicates that the specified
  the processor is hung and not processing interrupts.
  Arguments:
  Arg1: 0000000000000061, Clock interrupt time out interval in nominal graduations.
  Arg2: 0000000000000000, 0.
  Arg3: fffff880009ea180, address the PRCB of the Hung processor.
  Arg4: 0000000000000001, 0.

  Debugging information:
  ------------------

  BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: d

  STACK_TEXT:
  fffff800 '00b9c938 fffff800' 02a 74443: fffff880 00000000'00000101 00000000'00000061 00000000'00000000 ' 009ea180: nt! KeBugCheckEx
  fffff800 '00b9c940 fffff800' 02ad05f7: fffff880 ' fffff800 00000000' 00000001 00000000'00002710 00000000'00000000: nt! : FNODOBFM: 'string' + 0x4e3e
  fffff800 '00b9c9d0 fffff800' 02a 17895: fffff800'02a3c460 fffff800 '00b9cb80 fffff800' 02a3c460 00000000' 00000000: nt! KeUpdateSystemTime + 0 x 377
  "fffff800 '00b9cad0 fffff800' 02ac43f3: 00000000'00000000 00000000'00000001 fffffa80 ' 00000000 fffffa80 ' 031e6450: hal! HalpHpetClockInterrupt + 0x8d
  fffff800 '00b9cb00 fffff880' 03e2a1f2: fffff800 '02ad5a3a 00000000' ffffffed fffffa80 '02d280a8 fffff800' 02c4ec40: nt! KiInterruptDispatchNoLock + 0 x 163
  fffff800 '00b9cc98 fffff800' 02ad5a3a: 00000000' ffffffed fffffa80 '02d280a8 fffff800' 02c4ec40 00000000 00000001': amdk8! C1Halt + 0x2
  "fffff800 '00b9cca0 fffff800' 02ad06cc: fffff800'02c40e80 fffff800 ' 00000000 00000000 00000000' fffff880 ' 03d0f480: nt! PoIdle + 0x53a
  fffff800 '00b9cd80 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiIdleLoop + 0x2c

  STACK_COMMAND: kb

  SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: Unknown_Module

  Nom_image: Unknown_Image

  DEBUG_FLR_IMAGE_TIMESTAMP: 0

  FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  Follow-up: MachineOwner
  ---------

  0: kd > lmvm Unknown_Module
  start end module name

  Error 3
  Loading dump file [C:\Windows\Minidump\120410-36207-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 7 Kernel Version 7600 MP (2 processors) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02a0f000 PsLoadedModuleList = 0xfffff800' 02c4ce50
  The debugging session: 23:25:27.991 Sam 4 Dec 2010 (UTC + 0:00)
  System Uptime: 0 days 2:14:52.692
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ..............................
  Loading user symbols
  Loading unloaded module list
  .....
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 101, {61, 0, fffff880009ea180, 1}

  Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  CLOCK_WATCHDOG_TIMEOUT (101)
  An expected clock interrupt was not received on a secondary processor in a
  MP system in the meantime allocated. This indicates that the specified
  the processor is hung and not processing interrupts.
  Arguments:
  Arg1: 0000000000000061, Clock interrupt time out interval in nominal graduations.
  Arg2: 0000000000000000, 0.
  Arg3: fffff880009ea180, address the PRCB of the Hung processor.
  Arg4: 0000000000000001, 0.

  Debugging information:
  ------------------

  BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: d

  STACK_TEXT:
  fffff800 '00b9c938 fffff800' 02a2d443: fffff880 00000000'00000101 00000000'00000061 00000000'00000000 ' 009ea180: nt! KeBugCheckEx
  fffff800 '00b9c940 fffff800' 02a895f7: fffff880 ' fffff800 00000000' 00000001 00000000'00002710 00000000'00000000: nt! : FNODOBFM: 'string' + 0x4e3e
  fffff800 '00b9c9d0 fffff800' 02ff6895: fffff800'0301 b 460 fffff800 '00b9cb80 fffff800' 0301b 460 00000000 00000000': nt! KeUpdateSystemTime + 0 x 377
  "fffff800 '00b9cad0 fffff800' 02a7d3f3: 00000000 ' fffff800 00000202 '02a859fa fffffa80' 01bd6c20 fffff800 ' 02bb42dd: hal! HalpHpetClockInterrupt + 0x8d
  fffff800 '00b9cb00 fffff880' 03fb71f2: fffff800 ' 02a8ea3a 00000000' fffffa80 0000001e ' 02e88398 fffffa80'03122480: nt! KiInterruptDispatchNoLock + 0 x 163
  fffff800 '00b9cc98 fffff800' 02a8ea3a: 00000000' fffffa80 0000001e'02e88398 fffffa80 ' 03122480 fffffa80' 0455 c 410: amdk8! C1Halt + 0x2
  fffff800 '00b9cca0 fffff800' 02a896cc: fffff800'02bf9e80 fffff800 ' 00000000 00000000 00000000' fffff880' 0416 c 480: nt! PoIdle + 0x53a
  fffff800 '00b9cd80 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiIdleLoop + 0x2c

  STACK_COMMAND: kb

  SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: Unknown_Module

  Nom_image: Unknown_Image

  DEBUG_FLR_IMAGE_TIMESTAMP: 0

  FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  Follow-up: MachineOwner
  ---------

  0: kd > lmvm Unknown_Module
  start end module name

  Error 4

  Loading dump file [C:\Windows\Minidump\120510-17550-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 7 Kernel Version 7600 MP (2 processors) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02a 67000 PsLoadedModuleList = 0xfffff800' 02ca4e50
  The debugging session: 00:15:22.449 Sun 5 Dec 2010 (UTC + 0:00)
  System Uptime: 0 days 0:25:01.151
  Loading the kernel symbols
  ...............................................................
  ................................................................
  .............................
  Loading user symbols
  Loading unloaded module list
  .....
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 101, {61, 0, fffff880009ea180, 1}

  Probably caused by: Unknown_Image (ANALYSIS_INCONCLUSIVE)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  CLOCK_WATCHDOG_TIMEOUT (101)
  An expected clock interrupt was not received on a secondary processor in a
  MP system in the meantime allocated. This indicates that the specified
  the processor is hung and not processing interrupts.
  Arguments:
  Arg1: 0000000000000061, Clock interrupt time out interval in nominal graduations.
  Arg2: 0000000000000000, 0.
  Arg3: fffff880009ea180, address the PRCB of the Hung processor.
  Arg4: 0000000000000001, 0.

  Debugging information:
  ------------------

  BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: d

  STACK_TEXT:
  fffff800 '00b9c938 fffff800' 02a 85443: fffff880 00000000'00000101 00000000'00000061 00000000'00000000 ' 009ea180: nt! KeBugCheckEx
  fffff800 '00b9c940 fffff800' 02ae15f7: fffffa80 ' fffff800 00000000' 00000001 00000000'00002710 fffff880'01673837: nt! : FNODOBFM: 'string' + 0x4e3e
  fffff800 '00b9c9d0 fffff800' 02a 28895: fffff800'02a4d460 fffff800 '00b9cb80 fffff800' 02a4d460 fffffa80' 00000000: nt! KeUpdateSystemTime + 0 x 377
  fffff800 '00b9cad0 fffff800' 02ad53f3: 00000000'00000000 00000000'00000001 fffffa80 '00000000 fffffa80' 03265340: hal! HalpHpetClockInterrupt + 0x8d
  fffff800 '00b9cb00 fffff880' 03cb01f2: fffff800 '02ae6a3a 00000000 00000000' fffffa80' 02d9f7e8 00000000' 00000000: nt! KiInterruptDispatchNoLock + 0 x 163
  fffff800 '00b9cc98 fffff800' 02ae6a3a: 00000000 00000000' fffffa80 '02d9f7e8 00000000' ffffd399 00000000' 2d666e22: amdk8! C1Halt + 0x2
  "fffff800 '00b9cca0 fffff800' 02ae16cc: fffff800'02c51e80 fffff800 ' 00000000 00000000 00000000' fffff880 ' 00c0bf44: nt! PoIdle + 0x53a
  fffff800 '00b9cd80 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiIdleLoop + 0x2c

  STACK_COMMAND: kb

  SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: Unknown_Module

  Nom_image: Unknown_Image

  DEBUG_FLR_IMAGE_TIMESTAMP: 0

  FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

  Follow-up: MachineOwner

  Hello

  I suggest you to clear the CMOS and reset the BIOS to default settings. Contact the system manufacturer for assistance.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error blue screen "a clock interrupt was not received on a secondary prossesser in the allotted time interval.

  I get a blue screen that says that this A clock interrupt was not received on a secondary prossesser in the allotted time interval

  * original title - an interruption of clock has not received on a secondary owner in the amount of time allocated Windows stops and I get a blue screen that says this *.

  It is likely that your CPU is a failure.

  However, before replacing, try this

  1. If you are overclocking the processor, back to normal speed
  2. To avoid overheating, get a can of compressed air and dust out of your computer
  3. Go to the website of the manufacturer of the computer, download and install the latest drivers and BIOS for your model

• Receiving the message: a clock interrupt has not received on a secondary processor within the allotted time interval. What is the problem?

  My computer goes to blue screen and gives the message above and also said STOP: 0 X 00000101 (0 X 0000000000000031, 0 x 0000000000000000, 0XFFFFF88003163180, 0 X 00000000000000002) of physical memory on the drive of Dumping:

  First says Windows has been shut down to avoid damage.  A clock to interrupt not received on a secondary processor in the allotted time interval.

  Happens if my home screen appears and automatically plays a commercial or video file or if I try to play a video of Facebook, YouTube or my email etc.

  My computer is a Lenovo Z560.  He has done since the day that I brought home from the store.
  I should take that back when I bought first, but did not. I got this computer more than a year.

  Thank you.
  

  Hello

  If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error.

  Control bug 0 x 101: CLOCK_WATCHDOG_TIMEOUT-This indicates that an interruption of clock expected on a secondary processor in a multiprocessor system, has not received in the allotted interval.

  http://msdn.Microsoft.com/en-us/library/ff557211%28VS.85%29.aspx

  Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  I suggest you to download the minidump files so that the experts here can analyze the cause of the error on a blue screen.

  Try using this link to download pictures and files on SkyDrive.

  Download pictures and files:

  http://Windows.Microsoft.com/en-in/SkyDrive/add-photos-files-FAQ

  Please post back with the State of the question.

• Stop 0 x 00000101 "an interruption of clock has not received on a secondary processor in the allotted time interval.

  This accident occurs randomly. It is not dependent on temperature, as it happens hot and chilly days. The system does not have hard cpu utilization is about 15%. That seems to only happen when I'm not around and the system runs just fold at home, Kaspersky AV and Windows. ASUS P6T Deluxe, I7-920, 6GB OCZ Platinum, PC Power & Cooling 750 HP, Hauppauge 150 TV Tuner card, Creative Soundblaster X - Fi Titanium, Sapphire 4870. All the drivers are up to date, BIOS, just updated to 1701.  The system is overclocked to BCLK 170 instead of 133. The CPU voltage is 1.2, temperatures run 40-60. I stress tested Pime95 running without problem. I have not found much online that seems to help. I ran the Memtest and Windows memory diagnostics for a few hours each without mistakes to come. Thank you.

  I had this on my lenovo w701 - there ended up being the software power management - I never disabled it and viola no more problems.

• Hi I buy chips 4900 rupees today. For the game teen patti app money on my account but not received unlimited chips in play please help cut me as soon as POSSIBLE.  Thank you and best regards I am Ashu Khatri

  Hi I buy chips 4900 rupees today. For the game teen patti app unlimited

  The cut on my account but not received money chips game please help me as soon as POSSIBLE.

  Thanks and greetings
  Ashu Khatri

  Contact the manufacturer of the App or iTunes and ask them about it.

• My search function has been hijacked. Whenever I try to click on a relivant search it goes to a completely independent website. I deleted firefox and reinstalled but it did not work. This will not occur in Internet Explorer. Please help, I don't want to u

  My browser to search was hacked, how do I get rid of this. It does not work in Internet Explorer. Please help cause I don't want to use IE I don't have to.

  I have tried different anti virus programs but its still here.
  

  Michael

  Install, update and run these programs in this order. They are listed in order of efficiency.
  (Not all programs to detect malware, you may need to run them all to solve your problem.)
  These programs are provided free for personal use, but some have limited functionality in "free" mode - but these are the features that you really need not to find and eliminate the problem you have.
  
  Note: If your malware infection is bad enough and you're poorly led to URLS other than what is displayed, you may need to use another PC to download these programs and use a USB stick for transfer to the afflicted PC.

  Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
  
  SuperAntispyware - http://www.superantispyware.com/
  
  AdAware - http://www.lavasoftusa.com/software/adaware/
  
  Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
  
  Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx
  
  In addition, if you have a re-direct search engine problem, see this:
  
  http://deletemalware.blogspot.com/2010/02/remove-Google-redirect-virus.html

  If they can't find it or cannot delete it, post in one of these forums using specialized malware removal:
  
  http://www.spywarewarrior.com/index.php
  
  http://Forum.aumha.org/
  
  http://www.spywareinfoforum.com/
  
  http://bleepingcomputer.com

• My new 6 iPhone says: unable to connect. Your identifier Apple is not enabled for iTunes Connect ~ (2002) Please help!

  My new 6 iPhone says: unable to connect. Your identifier Apple is not enabled for iTunes Connect ~ (2002) Please help!

  Hello

  Have you used this Email address & apple id on another device from apple

  Before the address e-mail is able to send & receive emails?

  See you soon

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• I've updated the credit card but my Muse subscription has not been renewed. Can you please help?  Thank you, Polly Leitao

  Hello

  I have a CC month for Muse subscription ending in August 2015. I missed the last two payments (December 2014 & January 2015) because the credit card, I got the file has been exceeded and I forgot to renew it. Yesterday I updated the credit card, I was charged for January 2015, but my Muse subscription has not been renewed. Can you please help?

  Thank you

  Polly Leitao

  Hello Polly,

  for a better explanation: Please try to find members of the staff of Adobe. Here are some links

  https://forums.Adobe.com/message/7026062#7026062

  https://forums.Adobe.com/message/7068993#7068993

  https://forums.Adobe.com/thread/1664231?SR=stream&ru=1545406

  where officials have tried to help in many cases (not really relevant to your problem). I got to know some (others) as very useful.

  You can get more and feel free to ask the help of a personal message.

  Hans-Günter

• We have made a purchase of the gems on the Cammand of Star Wars app.  Although us have been billed double and no has not yet obtained the gems.  Please help.

  We have made a purchase of the gems on the Cammand of Star Wars app.  Although us have been billed double and no has not yet obtained the gems.  Please help.

  Contact iTunes supports http://www.apple.com/emea/support/itunes/contact.html for assistance.

• HP - 15 af008ax: my new laptop usb port for the left side does not, only 1 work on 3 Please help me

  My new laptop usb port for the left side does not, only 1 work on 3 Please help me

  Hello:

  Have you installed the drivers for W7 32 bit amd chipset?

  If this isn't the case, you must install them and reboot the PC to get the 3 for usb ports work.

  You want the first file on the Web page.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2032

• My laptop HP Pavilion will not record any sound at all - please help

  Dear all

  My laptop Hp Pavilion is not allow me to record all sounds - not in the built-in microphone and not through any plug microphone I have.

  -J' already checked that my microphone is not muted
  -J' already checked that my microphone is set to the default device
  -J' already checked that my burning software (Audacity) has selected as the device microphone to take his
  -I think I have the latest drivers for my microphone, but I'm not 100% sure

  Can someone please help me with this? I would be very grateful.

  Thanks in advance

  Hello

  Method 1:

  I suggest you to visit the links below and check if it works.

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-audio-recording-problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/record-sound

  Method 2:

  You can also refer to the steps below:

  a. Open Sound by clicking on the Start button, then Control Panel. In the search box, type sound, and then click sound.
  b. click on the recording tab, click on Microphone and then click Properties.
  c. click the levels tab and make sure the mute button is enabled, if off to click on it to activate sound for this connection and then click on apply.
  d. click on the Advanced tab, click to clear applications to allow him to take exclusive control of this peripheral checkbox and then click OK.

  See the link below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-a-microphone-music-player-or-other-audio-device-to-your-computer

• I created a Web site and it is actually connected live. My login is working locally, but it does not work online. Could you please help me?

  I created a Web site and it is actually connected live. My login is working locally, but it does not work online. Could you please help me?

  Hi Hervé Joseph,

  Your question is more complex than what is generally answered in the Microsoft Answers forums. Appropriate in the MSDN Internet Explorer development Forums.

  Please post your question in the MSDN Internet Explorer development Forums

• How to extend my C drive volume in Windows 7, so that the disc I want to merge in drive C is not adjacent to the C drive, please help

  How to extend my C drive volume in Windows 7, so that the disc I want to merge in drive C is not adjacent to the C drive, please help

  Jackin salvation,

  Welcome to the Microsoft Answers community.

  When resizing of volumes in Windows7, you must be aware of the following criteria:

  • Only you have the possibility to reduce or enlarge NTFS or RAW (unformatted) partition using Windows 7 tools.
  • When you shrink a partition, files not movable as a page file or a shadow storage area are not resettled. This is why you cannot reduce the size of the Windows beyond volume where these types of files. If you need to reduce the volume, you will need to remove, move or delete the page file or the shadow first storage area, and then reduce the volume and then add the page file or shadow storage on the disk area.
  • If enough bad clusters are found on the disk partition will not shrink.
  • You must be logged on to an administrator account in order to resize Windows Volumes in windows 7.
  
   

  Windows 7 Partitions or Volumes of shrinkage

  This section shows must shrink a Windows volume or partition. To do this, we must open the Windows 7 disk management tool. The following steps will guide you in this process.

  1. Click the button on the Start Menu in the bottom left of your desktop , and then click the Control Panel menu option.

  2. When Control Panel opens, click on system and Maintenance category.

  3. When opens in system and Maintenance category, scroll down and click on Administrative Tools.

  4. Double-click the computer management icon. The console of the computer management will now open. Down, you will see a category called storage and under this category will be the disk management icon, as shown below.

     
  5. Click on the disk management icon, and you will now be in the disk management utility as shown in the figure below. This utility you can see all the partitions on your computer and format, delete, create, develop or resize them. For this tutorial, I'm going to resize the partition E: of 16 GB so that when completed, there is a 8 GB partition and provides another 8 GB of free space I can use for other purposes.

     
  6. To shrink the partition, just click with the right button on the partition that you want to work with and select reduce . In this example, I click right on the E: partition and in the menu that appears, I select shrink.

  7. A screen similar to the one below appears. This screen indicates the size of the current partition you, how you can reduce it to a field where you can enter a specific amount to reduce, and then how big partition will be once it shrinks. By windows 7 default enters the maximum amount that you can reduce the volume, but if you want to change this amount, do so by entering the amount in MB in the enter the amount of space to shrink in MB: field. When you are satisfied with how windows 7 will shrink the partition, click the minimize button.

     
  8. Once windows 7 is complete decreases the volume, you will be in the disk management screen, but now the partition size will be the size you requested as shown below.
  

  Now that you have reduced the size of your volume of Windows, you can close the computer management console.

  You have now finished reducing your score and you have the extra space available for use as required.

  Windows 7 Partitions or Volumes extension

  This section shows that you must extend a Windows volume. To do this, we must open the tool of disk management where we can resize our volumes. The following steps will guide you in this process.

  1. Click the button on the Start Menu in the bottom left of your desktop, and then click the Control Panel menu option.

  2. When Control Panel opens, click on system and Maintenance category.

  3. When opens in system and Maintenance category, scroll down and click on Administrative Tools.

  4. Double-click the computer management icon. The computer management console will now open. Down, you will see a category called storage and under this category will be the disk management icon, as shown below.

     
  5. Click on the disk management icon, and you will now be in the disk management utility as shown in the figure below. This utility you can see all the partitions on your computer and format, delete, create, develop or resize them. For this tutorial, I'll extend the E: partition so that it uses the rest of the available space on the disc 1.
     
     
      
  6. To extend the partition, he just click right-click on the partition that you want to work with, and then select the Extend option. In this example, I click right on the E: partition and in the menu that appears, select Extend.

  7. A wizard appears as shown below. Press the Next button to continue.

     
  8. A new screen, shown below, is displayed allowing you to select the free space available on your local hard disks that you can use to extend the space of the selected partition. It is important to note that Windows 7 allows you to extend a volume using free space on the same drive as well as the other disks. I strongly suggest that you do not extend a volume on a disk with free space of the other. It is because if one of the disks has a hardware failure, then all data on this volume will be removed. Rather just to use the free space on a drive that contains the volume you extend
     .

     

     As discussed in step 5, for this tutorial we are going to extend my 8 GB partition (drive E :) to the total size of disk 1 using all the available space. As disk 1 is only available free space on my computer, windows 7 automatically select as shown in the image above and use the maximum amount available to extend the partition. If there were other drives with free space that they have shown during the selection available . If you want to extend the volume to a lower amount you can change in the Select the amount of space in MB: field. In the contrary case, press us the button Next .

  9. You will be now be presented with a confirmation screen. If you are sure you want to extend the volume, press the Finish button. Otherwise, press the back button to make changes or the Cancel button to cancel this operation.

  10. Once Windows 7 completed to extend the volume, you will be on the screen disk management, where you can see the amount that you have extended with the new size. An example of this is shown below.
  

  At this point, you can close the Management window of the computer that your task is completed.

  Hope this information is useful.

  Let me know if it worked.

  Thank you, and in what concerns:

  Umesh P - Microsoft Support

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