BSOD in Windows 7 since the addition of Office 07 and updates Windows.

How can I keep my computer from HP 1 month (Windows 7 Home Premium 64-bit) to close down and blue-screening at random times?  First thing I did when I got it was to slowly add programs I used on XP safely in the past.  I run Comcast w/McAfee and virus scan came negative.  However, just recently, I added Microsoft Office 2007 Ultimate Steal and updates the Microsoft appearing to all appropriate... I think that's when the trouble started.  Since then, I had random and/or closures crashes.  All the expert advice would be appreciated.  Thank you!!!

Here's a common reason is given:

Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

More information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80036FA470
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files helping to describe the problem:
C:\Windows\Minidump\123109-17035-01.dmp
C:\Users\Paul & Laura\AppData\Local\Temp\WER-34491-0.sysdata.xml

Bug Check 0x1A: MEMORY_MANAGEMENT
A value of 0x0000001A MEMORY_MANAGEMENT bug control a. This indicates that an error occurred serious memory management.
[Source: http://msdn.microsoft.com/en-gb/library/ms793604.aspx]

This management mistake of memory is usually hardware related...
[Source: http://aumha.org/a/stop.htm]

Bug Check 0 x 50: PAGE_FAULT_IN_NONPAGED_AREA
PAGE_FAULT_IN_NONPAGED_AREA bug control has a value of 0 x 00000050. This indicates that invalid system memory was referenced.
[Source: http://msdn.microsoft.com/en-gb/library/ms793437.aspx]

The requested data were not in memory. An address of invalid system memory was referenced. Defective memory (including main memory, L2 RAM, RAM video cache memory) or incompatible software (including remote control and antivirus software) [emphasis] may cause this stop message, as may other hardware issues (for example, incorrect SCSI termination or imperfect PCI card).
[Source: http://aumha.org/a/stop.htm]

I don't think that the problem has nothing to do with after installing Office Ultimate 2007.

 
-Online if the computer came with a free trial preinstalled, Norton STOP HERE! and reply to this message.

===============

It is possible that the application of McAfee is originally these STOP errors. Discover:

1. download the Setup program for Microsoft Security Essentials * (MSE), save the download to your desktop: http://www.microsoft.com/security_essentials/default.aspx

2 close all applications (anything with an icon on the taskbar) open and repeat steps #1 and #2 (only) of the solution triple McAfee & reboot.

 
3. IMMEDIATELY to make sure that the Windows Firewall is on 100%!

4. close all applications (anything with an icon on the taskbar) open then right click on the file that you saved in step #1 above and select run as administrator to install MSE; Follow all the instructions.

5. after the restart, manually & repeatedly updated MSE until you get one invite 'no more updates'.

6 test cycle.

If the behavior persists, contact HP Support as soon as POSSIBLE under your warranty or Service contract.

------------------------------------


* I'm only using MSE as a Guinea pig here. You don't necessarily have to leave installed when we're done with our troubleshoointing but I wouldn't reinstall McAfee freebie just yet IIWY or if install any application of Norton.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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