BSOD when I use Officejet J4680c on the computer stops

Recently built a new computer, installed printer (drivers, software, hardware). Whenever I have stop computer (Win XP - Service Pack 3), I have the following BSOD message geet:

A problem has been detected and windows has shut down to prevent damage to your computer. DRIVER_IRQL_NOT_LESS_OR_RQUAL if this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: make sure that a new hardware or software is installed correctly. If it is a new installation, ask your hardware manufacturer or software, the windows updates, you might need. If problems continue, disable or remove any newly installed hardware or software, options memory BIOS disable such as implementing caching or shading. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe mode. Technical information: * STOP: 0x00000001 (0 x 00000002, 0 x 00000008, 0XB8429F20, 0XB8429F20) * usbccgp.sys - address B8429F20 base at B8429F20, DateStamp 00000000 * usbccgp.sys - address B8429F20 base at B8429F20, DateStamp 00000000 beginning of full physical memory dump of physical memory dump. For more assistance, contact your system administrator or technical support group.

Any help or suggestions would be greatly appreciated.

Yes, try to connect to the printer to a port 2.0 and let me know if it still BSOD.

Tags: HP Printers

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