BSOD with Memory_Management error when connecting hard drive external

I have an ASUS all-in-one about a year with Windows 8.  About a week ago, I got the BSOD with error Memory_Management and OS was never able to recover.  After trying several system restores with no luck, I unplugged my external hard drive, and the operating system booted up normal.  I checked the hard drive on another computer and it worked fine.  I tried another external hard drive on my ASUS and as soon as the operating system detected it, I got the BSOD again.  I tried other USB ports with the external hard drive and the same result.  I tried a USB stick in the USB ports and it worked fine.  Need help please I can save is no longer my files.

It is a very strange problem if associated USB devices work, but the HARD drive is not. Have you checked for a firmware update for the manufacturer HARD drive + assured your USB drivers on the computer, it blocks are perfectly up-to-date on the site of the manufacturer (not Windows Update or Device Manager)?

Kind regards

Patrick

Tags: Windows

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