[BUG] No notification during calls Facetime

Hello world

I'm having some trouble since I update my iPhone to iOS 10.

Since then, whenever I'm the call on Facetime, Messenger or WhatsApp (CallKit problem?) and I lock the screen, my phone buzzes, lights but no notification is shown on the lock screen.

The only way I can see them is to unlock the phone and scrolling down to get the notification Center.

Is this normal or is this a bug?

Thank you!

-gabriel

Hi gabriel91g,

Thanks for posting in the Community Support from Apple! I understand that you are having problems of notification on your iPhone. I certainly wouldn't miss any information as he came, so I can understand wanting to ensure that notifications are working.  I'm happy to help you.

The first thing I recommend to try is to restart your iPhone.

Restart your iPhone, iPad or iPod touch

Once you restart, you can also take a look at the notification settings and make sure that notifications are configured as you want them to be.

Use the Notifications on your iPhone, iPad and iPod touch

After reviewing notification settings, take a look at settings > Touch ID & password > allow access when locked. Make sure that the 'Turn on notice' is switched on.

Take care.

Tags: iPhone

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