By mistake, I downloaded PS + first elements for Windows
I downloaded by mistake PS + first elements for Windows. I had to to get Mac version. How can I change?
Tom
If the only problem is that you have downloaded the wrong programs then you should be able to download the good.
PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html
If the problem is that you bought the wrong versions then you must contact Adobe technical support for an Exchange.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Tags: Adobe
Similar Questions
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Hi, I bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?
As well as the serial number does not work.
Thanks for the reply of wour
K
If you received from the serial numbers for mac and win, dl just the Setup file you need.
Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 |
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Can I upgrade first Elements for Windows 10?
I have Adobe Photoshop Elements 8 and Adobe first Elements 8.
I think the upgrade from my computer.
My software run on Windows 10 using Google Chrome as my browser?
Thanks in advance for your comments and advice.
Jim
Jim
Based on my work with Premiere Elements on Windows 10 64-bit, you should be able to use Photoshop Elements 8 and first Elements 8 on 64-bit Windows 10 if they worked on Windows 7, 8 or 8.1 64-bit. My impression is that Premiere Elements successes and failures are the same before and after the upgrade to 64-bit Windows 10. So make sure that you go through the usual 8.0/8.0.1 drill in order to use this version on an operating system.
Plenty of choice of default browser on Windows 10 64-bit Microsoft Edge, even Internet Explorer. Can download and install Firefox and Google Chrome. I did a major study on Windows 64-bit 10 and browsers, but everything seems to work OK with the choice of browsers mentioned.
Apple has a problem with QuickTime 7 latest version for 64-bit Windows 10 7.7.8. Until Apple is working on these problems, download and install QuickTime 7.7.6 to meet the requirements of the first Element to the last version of QuickTime 7 is installed on your computer with it. This QuickTime 7.7.6 will work in 64-bit Windows 10 to meet this requirement of Premiere Elements although it is not actually the latest version of QuickTime 7.
Please let me know if I've referred to your questions. Otherwise, please give more information on the additional information you need
Thank you.
RTA
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Let me know please, I don't want to spend another 130 euros on this...
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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How can I close dynamiclinkmanager downloading Adobe first Elements 10
How can I close dynamiclinkmanager when trying to re - download Adobe first Elements 10?
The Task Manager / Activity Monitor--> process of--> find the process--> click right--> complete the process.
Mylenium
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How can I download Adobe Photoshop 6 for windows on the adobe Web site?
Can someone help me to download adobe photoshop 6 for windows. I have my old serial number. All downloads on adobe.com are for version 7 or greater.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Upgrade to items 11 and first 11 for Windows
I bought an upgrade to 11 items and first 11 for Windows a couple of days. When I tried to install, I got the following error message:
"The installation process has encountered an error during the installation of the shared Technologies. If please restart your system and try again. »
There was an invitation to solve problems using a button that downloaded Adobe Support Advisor. No joy, he found no any problems.
I rebooted and tried to install again. Same error message.
Hi BigJake68,
Please see the help document following error "the installation process has encountered an error during the installation of the shared Technologies. If please restart your system and try again. »
more help articles...
http://forums.Adobe.com/message/4952981
I hope this helps.
Kind regards
Sumit Singh
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I bought 14 elements Adobe on the web (adobe.com) and when I got to the download option is only for windows. What can I do? I'm not going to install windows on my mac.
kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122
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Where can I download Apple Software Update for Windows 7?
Where can I download Apple Software Update for Windows 7? When update to iTunes, it appears "there is a problem with this Windows... "and I tried to fix Apple Software Update, but cannot find the .msi. file, I need to install it again.
See this tip for the user of one of our colleagues in the community:
See you soon,.
GB
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Want to download Personal Web Server for Windows Vista
Hello, where can I download Personal Web Server for Windows Vista Home Premium 32-bit? I can only find downloads for Win - 98. Thanks for any help.
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-personal-Web-server
What happened to Personal Web Server?
Personal Web server is no longer available in Windows. Instead, use Internet Information Services (IIS).
http://msdn.Microsoft.com/en-us/magazine/cc163453.aspx
Read the above info.
See you soon.
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How do I download games of solitaire for windows 7
How do I download games of solitaire for windows 7
Hi David,
Solitaire comes with Windows by default, you can check in the Games folder. If she is not there, try the following:
- Press the windows key , and then type features.
- Click Windows turn on or off features.
- Click + next to games and then put a check mark next to Solitaire.
- Press OK.
Let us know if you need more assistance.
Kind regards
Gerdimae Sal
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where to download DirectX 11.1 for windows 8?
Can someone help where to download DirectX 11.1 for windows 8?
May I ask, if Direct X will be installed automatically when installing windows 8 or have to install it separately (Direct X) after the installation of windows 8. Thanks to you ALL
Its installed automatically. Just type DxDiag in the run line.
http://i50.Tinypic.com/28hn3me.jpg > view version
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Download widevine video optimizer for windows 8 using ie, but it does not install
Separated from this thread.
I'm having the same problem I download widevine video optimizer for windows 8 using ie, but it will not be installed. does anyone know how to get this plugin to install?
Hi Tracey,
I understand that you can not install the optimizer Widevine video plugin in Internet Explorer.
To better understand the issue, please send us the following information:
- What is the exact error that you have found when trying to install this plugin?
- Is the problem occurs when you attempt to install another plugin or is it specific to this?
If you try to download plugins for other browsers and install it on Internet Explorer, it will not work then I suggest you download the plugin which is developed for Internet Explorer.
Please, try to reinstall the correct plugin from the link below and see if it helps:
http://dl.google.com/dl/Widevine/standalone/WidevineMediaOptimizerIE.exe
Let us know if you are still having problems with it, we will be happy to help you further.
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Adobe AIR 22 beta (April 6, 2016), 'Download AIR SDK & compile for Windows' file does not? After that I have download and view the 'air - SDK - description.xml',
< name > AIR 21.0.0 < / name >
< version > 21.0.0 < / version >
Hello
We have fixed this problem. Please download a second time to get 22 AIR beta build.
Thank you
Krati
Adobe AIR Team
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