C and D drive HELP!

Similar Questions

• service NVIDIA driver helper, version 187.66 sopped working and was closed

  My laptop is HP Pavilion 6910tx Entertainment PC dv. SERIAL number. is CNF 8313 AZZA. NR. article is 397 PA FN.
   
  Currently I am facing the following problem as and when I started my laptop: -.

  "NVIDIA Driver Helper Service, Version 187.66 stopped working and closed."
  "A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
   
  In the above circumstances if the solution I will be grateful.
  E-mail address is removed from the privacy *.

  Hi cedric,

  Welcome to the Microsoft Community and thank you for the post about it.

  It seems that you get an error about the NVIDIA Driver on your laptop.

  Please provide me with the following details.

  (1) where do you get this error?
  (2) have been any changes made to your computer before this problem?

  Look for the display driver error indicator in Device Manager.

  Follow the steps in the link here to open Device Manager. Expand the display driver and verify for the brand of the error. (! Sign or? Check this option).

  http://Windows.Microsoft.com/en-in/Windows-Vista/open-Device-Manager

  Please follow the troubleshooting methods listed here.

  Method 1: Run the fix in the link here.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2: Update the display driver.

  If you have a hardware device that is not working properly, or you install a program or game indicating it requires newer drivers that you currently have installed, you should check Windows Update for updated drivers.

  Follow the steps here.

  http://Windows.Microsoft.com/en-in/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  You can download the drivers for your laptop from the link given here.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3761339

  I hope this solves your problem, please write to us if you have any question related to Windows.

• Responsible for Vista and works fine for about 2 days now, I get the product in use key try AnotherOne coming soon. I have old MB and HARD drive if that can help prove that I only want to use the key on a single machine.

  As noted, my motherboard has failed.  IDE only AGP CPU core.  Not much use trying to find anotherof those.  Replaced the motherboard with a newer version.  It has SATA, multi core processor, etc.  Processor and HARD drive had to be replaced.

  My Vista home premium 32 bit running on my machine for years.  I loaded it on the upgrade with no problems.  Went to windows update and SP1 and then SP2 and all other windows updates suggest and worked very well, for a few days.

  Now, I get a message that the product key is already used and need to buy AnotherOne coming soon.

  I didn't really want to do.

  Ray

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: genuine
  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - R3PWW - Q9F83-MPGXJ
  Windows product key hash: V0k0X5Bh6bySPjhN3xP0FNlEfXY =
  Windows product ID: 89578-OEM-7359704-12357
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {694FC5E9-29B3-4912-BE59-B80F163CD007} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.111025 - 0338
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {694FC5E9-29B3-4912-BE59-B80F163CD007}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-MPGXJ89578-OEM-7359704-123573S-1-5-21-4094595745-936093891-605987175Gigabyte Technology Co., Ltd.. GA-990FXA-UD3 Award Software International, Inc.. F5 20111013000000.000000 + 000F1303507018400FC04090409Time(GMT-05:00) Standard is03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_COA_NSLP
  Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-597-012357-02-1033-6002.0000-1272012
  Installation ID: 008920048280820090098534504852850165622866742580089774
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: MPGXJ
  License status: initial grace period
  Time remaining: 36240 minute (s) on (25 day (s))

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: OgAAAAEABgABAAEAAQACAAAAAgABAAEA6GHA7Qx13N/cFZRlVPIQM4gsPm + 8 t/L0Yj1Q1KyJrFYgIQ is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC GBT GBTUACPI
  FACP GBT GBTUACPI
  HPET GBT GBTUACPI
  MCFG GBT GBTUACPI
  MSDM GBT GBTUACPI
  CARPET GBT
  TAMG GBT GBT B0
  CARPET GBT
  SSDT AMD POWERNOW

  OEM copies are not transferable between different motherboards.  The license is linked to the mobo mounted.  You are allowed to reagent a mobo replacement of the same make and model, but not an 'upgrade '.  However, you can try to activate by phone.  An agent can help you.

  Activate by phone.  http://TechNet.Microsoft.com/en-us/library/cc736912 (WS.10) .aspx

  Or click Start and type ' slui.exe 4.

• I have a dell computer, it has axtra D drive for drive & utilities I have mistakanly loaded two times I remove and reinstall please help / ps its low memory, see the

  I have a dell computer, it has axtra D drive for drive & utilities I have mistakanly loaded two times I remove and reinstall please help / ps its low memory, see the

  Hello

  
  (1) what exactly are you trying to delete?
  (2) what exactly you are trying to re - install?
  (3) exactly where do you get this memory low message?
   
  The reader might be for backup and could have copied data on the same, thanks to which it shows a low space.
  
  You can contact Dell technical support for assistance by following this link:
  http://support.Dell.com/
  Hope this information is useful.

• NVIDIA Driver Helper Service, Version 186.44 stopped working and was closed, where do I go to update this driver?

  NVIDIA Driver Helper Service, Version 186.44 stopped working and was closed, where do I go to update this driver?

  If your PC has a graphics update card driver nvidea come from Nvidea site webhttp://www.nvidia.co.uk/page/home.html

  If you have a laptop your laptop manufacturers site

• A1103 new Ram and HARD drive will not start

  Hello.

  I have a Mac mini A1103. When I got there the folder flashing with question mark. I got a macbook earlier where this problem was solved by installing a new hard drive. so I ordered a new 160 GB IDE 2.5 "5400 RPM and 1 GB Corsair Valueselect DDR1 333 MHz hoping that this will help me get the mini running and preforming a little better with 512 MB of Ram.

  When I boot the mini after swapping ram and hard drive I always see the same flashing folder. I can reset the NVRAM Boot, enter diskmode target? (I think) and the Boot Manager.

  When I enter the Boot Manager I can see the following screen

  

  a few times I get to this screen for Open Firmware screen where I can use certain commands such as vram-reset reset-all rebot and so, but sometimes I'm just stuck on this screen.

  Anyone have any suggestions on what is wrong and what I can try next? I do not have the boot original dvd but I have a usb bootable with IOS 10.6 and a dvd with IOS 10.6 (not original) but I can't get botting from any of the devices.

  A Mac Mini A1103 has a G4 Power PC processor and cannot be greater than 10.5.8. Superior OSX versions require an Intel processor.

  In this statement "a usb bootable with IOS 10.6 and a dvd with IOS 10.6 (not original)" I think you mean OSX, not of iOS. You must obtain a copy of the original installation disc which was 10.3 or 10.4 or disk to upgrade to 10.4 or 10.5 full retail. Coverall A1103 all three 2005 models of the Mac Mini G4.

  You cannot use a grey disc unless it was delivered with your specific Mac.  Native gray disc with Macs and can not e used on the other model of disc.

  You can probably call Apple and order a copy of the original disks

• Pavilion Dv4000: Windows 7 wireless driver help!

  Guys, I really need your figureing helps it to...

  My friends machine needed some TLC... so I formatted and reinstalled the Windows 7 operating system.

  I went to the HP support for pilots page and there are only drivers XP Win.

  In "Device Manager", it shows the following drivers requiring.
  
  Mass storage controller
  Multimedia Audio Controller
  Network controller
  Video controller

  The problem...

  I simply can't the wireless to work for love nor money!

  I downloaded and installed (a) different drivers for the wireless device. When they have been installed successfully, I'm supposed to be able to see a network to connect to diffuse all SSID wireless & Pick-up. I could not make it work! It worked once then stopped working again after it restarts as if this isn't retatining the driver for the wireless card. its really weird!

  

  Performed troubleshooting.

  • Downloaded the drivers for the wireless card and run them in compatibility mode (Win XP SP3) & installed.
  • Rebooted the machine. and the Wi - fi icon beside the clock has a red x through it, as it that the device is not enabled.
  • verified that the wifi was enabled. (what it was)
  • check that the pilot has been allowed within 'Device Manager' (it's still) drivers Displaying the "Intel 2200BG.
  • but still the Wifi symbol in the taskbar shows Red Cross or disabled marker on it.
  • Tried to install other Wifi drivers for the device of Intel 2200BG from other sites, including Intel. Restart, charges the driver installation (after removing the previous version) still nothing! same thing!
  • Tried to use the Intel utility to find the update and install the Wireless driver. (again same result).

  It seems that Windows 7 accepts the driver Intel Pro / Wireless 2200BG, but somehow somewhere to turn off the device in Windows 7.  How does it can disable a device but see that the device is installed and works unless you are a doubtful driver?

  Somehow, I managed to make it work for a while and connected to my wireless router. not a problem, then once the machine has been rebooted im at square one again!

  thinking that might be something wrong with the registry systems or material etc... I then

  • Formatted the hard drive again for the 2nd time.
  • Re-installed the card WiFi on the laptop, checked the connections were seated correctly
  • re-installed the operating system Windows 7 again.
  • before applying any other drivers on the system I tried to reinstall the driver from the HP website (just to remove it may be a conflict driver with another thing. yet once always the same thing.
    
    I spent hours on it now... and im at the point where I'm ready to run my friends laptop out the window and get extremely violent with her! I never met this before all the time, I played with computers. so I need someone to point out where im going wrong here. It's seriously making me crazy!
    
    I have attached a picture of this post, I hope that's clear enough for you to see that bar Wi - Fi symbol and the pilot agreed to "Device Manager".
    
    If anyone knows what drivers I can use for the rest of the devices, Audio, video (especially video and Wifi) and mass storage device would be much appreciated. There is still plenty of life in the old courbine of a machine and will make my boyfriend a good turn.
  • Someone please enlighten us on that until I lose the will to live!
  • Thanks in advance.
    
    Street

  You are the very welcome.

  I see that the multimedia audio controller device has been installed and that means you should have sound there.

  I already give you the driver for the mass storage controller (this is the card reader).

  Yes this is useful.

  The graphics in this model is not quite able to market Vista or W7.  Quite capable, I mean he can't run Windows Aero.

  There is that one driver in the world that has any chance of working for the graphics, it's this one... After installing this driver, you will be able to change the screen resolution and graphics acceleration is enabled.

  You must install it manually.

  Download and run this driver.  You will probably get an error not supported operating system.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=447304 & swItemId = ob_47264_1 & swEnvOid = 2096

  Conclusion of any windows error.

  Go to Device Manager and click on the video controller requiring driver.

  Click the driver tab.  Click on set to update driver.  Select her browse my computer for driver software option and find the folder of the driver that was created when you ran the file.

  This file will be located in C:\SWSetup\sp34749.

  Make sure that the include subfolders is selected, and the driver should install.

  Reboot and the graphics should work just fine, but not Aero.

• Plug-and-play driver needed

  Hello

  have some problems with the plug-and-play driver - can not update, as it "works fine and any updates do not need" according to windows. But is that the plug-and-play driver problem is the reason for sound, webcam and some other functions do not work properly. Also can not find the plug & play driver among the drivers in the other. Can anyone help with this issue?

  Hello

  Sorry, but I don t know what you mean with the plug-and-play driver. What part of the hardware, you need another driver?

  In addition, it would help if you post your model correct portable operating system.

• Satellite C660 - M21G SM bus controller and display driver installation problem

  Hello

  I recently bought toshiba Satellite C660 laptop M21G with windows 7 32 bit installed (not not licensed) and I installed all the hardware drivers except the SM Bus controller and driver of Nvidia GeForce graphics card, this because it will not terminate on the web site of toshiba, or other medium there but when I try to install the Chipset utility or the display driver (driver VGA) an error message appears in the two installation indicates that I have not matched the software requirments of minimum requirements for the installation of the display adapter and chipset.

  I don't know why these requirments does not include in the error message?

  I have more than 12 hours, trying to find a way to install the display driver, because the standard VGA driver that installed windows 7 (32-bit) is very poor and I can't run any games or smooth video game
  I'm hurt and I need help

  Best regards

  To my knowledge, the Satellite C660-M21G belongs to the series of PSC1SE.
  I m wondering where did you get the right driver for this series display
  The laptop seems to bear the NVIDIA GeForce 315 M card

  I checked the page European Toshiba and not all driver Win 7 32 bit drivers are available on the European driver page I think you tried to install the wrong graphics driver or is not compatible and that's why this error message during the installation of the drivers.

  But it seems that Win 7 64-bit driver is available for this series, that's why I recommend you to test the driver for Win 7 64 bit.
  In this case, you need to install the Realtek card reader controller driver SM bus controller can be the card reader There is also a version of driver Win 7 64 bit on the European driver page

  Simply test the

• I used 32bit_ATI_SB7xx_RAID & AHCI_driver_v9-4_WHQL and sp43839 driver SATA

  Hello.
  I am trying to install Windows XP on my G6 Pavilion, because I can't stand Windows 7/8 more, but each time I try, the operating system does not recognize my hard drive. (I don't have blue screen anymore, just doesn't recognize when to list the storage)

  I tried many ways... install on my USB on my external hard drive but every time that a mistake came.

  Anyway, if anyone of you could help me, that would be fine.

  The information here...

  1.: I tried 32bit_ATI_SB7xx_RAID & AHCI_driver_v9-4_WHQL and sp43839 driver SATA

  2.: P/N: C8D27EA #ABF

  3.:  PCI\VEN_1022 & DEV_7804 & SUBSYS_188F103C & REV_00

  PCI\VEN_1022 & DEV_7804 & SUBSYS_188F103C
  PCI\VEN_1022 & DEV_7804 & CC_010601
  PCI\VEN_1022 & DEV_7804 & CC_0106

  PS: On the IDE ATA/ATAPI controllers list there are only "AMD SATA CONTROLLER", so I took the information from there. There is no Controller AHCI SATA and the only thing he is "AMD SATA CONTROLLER". Hope that's all.

  Other information, just in case:

  HP Pavilion 2203sf G6;

  Windows 7/8 works fine, but I want Windows XP;

  That's all.
  Thank you very much for the support.

  Kind regards

  Andi.

  Hi, Andi:

  There are only two ways to install sata drivers when using XP... using a floppy drive then select the driver you need, or "slipstreaming" drivers.

  Here is the link to find out how to integrate the drivers.  See amd and then read the downloadable PDF for "slipstreaming" all pilots.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/SATA-drivers-for-XP-solution-on-0x0000007B-BSOD/m-p/114120#M17758

  I have attached the XP drivers, you need to use.  They will need to be decompressed.

  As you can see on the copy and paste of the setup information file, the hardware ID for the controller sata to your laptop is supported by this driver.

  ; ahcix86. INF
  ; Copyright 2011, Advanced Micro Devices, Inc.
  ;
  [Version]
  signature = ' NT $Windows $.
  Class = SCSIAdapter
  ClassGUID = {4D36E97B-E325-11CE-BFC1-08002BE10318}
  FichierCatalogue = ahcix86.cat
  Provider = % ATI
  DriverVer = 27/04/2012, 3.3.1591.17
  ;

  [DestinationDirs]
  ahci8086. Files.x86_12 = 12

  [SourceDisksNames.x86]
  0 = % Desc_x860%

  [SourceDisksFiles.x86]
  ahcix86.sys = 0,

  [ControlFlags]
  ExcludeFromSelect = *.

  [Manufacturer]
  % = ATI ATI

  [ATI]

  %NapaDesc%=Napa_Inst,PCI\VEN_1002&DEV_4391&CC_0106
  %NapaDesc%=Napa_Inst,PCI\VEN_1002&DEV_4392&CC_0104
  %NapaDesc%=Napa_Inst,PCI\VEN_1002&DEV_4393&CC_0104
  %NapaDesc%=Napa_Inst,PCI\VEN_1002&DEV_4394&CC_0106
  %NapaDesc%=Napa_Inst,PCI\VEN_1022&DEV_7801&CC_0106
  %NapaDesc%=Napa_Inst,PCI\VEN_1022&DEV_7802&CC_0104
  %NapaDesc%=Napa_Inst,PCI\VEN_1022&DEV_7803&CC_0104
  %NapaDesc%=Napa_Inst,PCI\VEN_1022&DEV_7804&CC_0106

• need a laptop keyboard and hard drive HP product number

  Hi all!!!

  My laptop keyboard and hard drive does not properly and I need to replace the two points. but I do not know the exact number of the product of the keyboard and the disk hard drive.  A knowledge of the product number please help me.

  Product model: HP Pavilion g6 - 1011TU Notebook

  Product number: LQ893PA

  Thank you

  Migas

  You will find figures for the product here in the service of maintenance & guide for the laptop G6.  As far the hard drive will I highly recommend that you use SATA instead of SATA2 or SATA3 for the best compatibility with the interface of disk on the system board controller.

• laptop HP pavilion 15, the core i3-3217u graphic and audio driver

  I have the pc hp laptop pavilion 15, core i3-3217u. I installed windows 7 64-bit windows 8. I got about all the drivers, but I had no audio and graphics driver for my pc. I tried the graphic driver AMD and IDT HD audio driver but its not install or work. Pls help me to find the graphics and audio driver.

  Hello:

  Driver Intel graphics, you need isn't on the page support and driver for your model.

  See if it works... it shows that it has support for graphics Intel 4000 uses your template.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131023-1&cc=us&DLC=en&LC=en&OS=4063&product=6550379&sw_lang=

  Audio:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-134796-1&cc=us&DLC=en&LC=en&OS=4063&product=6550379&sw_lang=

• G3 430: 430 G3 wireless button and unknown hit-and-run driver

  Hey guys,.

  I have a problem with an HP 430 G3, I acquired. I see that I have a unknown hit-and-run driver (ACPI\HPQ6007) and also Simple PCI communications controller (PCI VEN_8086 & DEV_9D3A & SUBSYS_80FF103C & REV_21). If someone could help find me these drivers that would be much appreciated.

  Another question, I guess, it's to do with missing drivers is that the wireless button does not seem to be fuctioning. It's just stuck on the orange light and when I press nothing happens.

  Thank you for your help in advance.

  -Power supply

  You are the very welcome.

  See if this hotkey software allows you to do.

  The case and the wireless works, unfortunately I do not know how to get this to work.

  Normally if the driver for the wireless card is installed, which allows you to turn the wireless on and off using the button (or Fn key).

• HP Pavilion g7 product id-g4x63ua #aba win7 driver help

  I'm looking for here using driver with ths portable to run win7, I installed it except the drivers of anf LAN wifi are not there so I don't have a network and my USB 3.0 ports are not suspicious of missing drivers work and I have several other missing please request to help you if you have any questions or if you need any other object

  Just use these drivers for usb...

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229464&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_125616_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229464&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123787_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  Then I zipped to the top and attached the controller driver smbus, you need under attachments below.

  Unzip the file in a folder.  Go to Device Manager, click the device of smbus who need the pilot.  Click the driver tab click on Update driver.  Select her browse my computer for driver software method, navigate to the folder that you unzipped.

  Make sure that the include subfolders is selected and the driver should install.

• Envy 15 t: upgrade memory and hard drive HP ENVY 15t

  Hi guys, I just bought the HP Envy 15 not touch t (ae100) with the following characteristics:

  -CPU & graphics: 6th generation Intel Core i7-6700HQ Quad Core processor + Intel HD Graphics 530

  -Memory: 8 GB DDR3L - 1 DIMM

  -Hard drive: 1 TB 5400 RPM hard drive

  I have a few questions about it. First of all, my laptop doesn't have a vacant unit of m2 where I can insert an SSD and if not a SATA 3 2.5-inch SSD fits instead of the hard disk without additional fixing or need support.

  Second, is there an empty memory slot to insert a 8 GB of additional ram.

  Any kind of assistance will be extremely useful and thanks in advance.

  No crack m2. From the Manual:

  Only dedicated support of storage SATA m2 (Port 0) (models with i7 processors and 4 GB memory graphics)

  So if you have Intel HD video only you do not have a slot m2.

  Here's the manual for your use:

  Repair manuals

  Yes on the memory 8 GB 2d module:

  Both not accessible/upgradable module DDR3L-1600 slots double channel memory support 16 GB of RAM in the following conƭgurations ● 16384-Mo (8192 MB × 2)

  Access to the memory and hard drive are obtained by removing the lower cover. Technically this is not allowed to the end user if security is jeopardized.

  A standard 2.5 inch SATA SSD to integrate perfectly in the original hardware for hard disk 5400 RPM. It is a highly recommended update. The 16 GB of RAM not so much, but it's one of those things "might as well" If you are determined to go there.

  Let us know if you need more information.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.