C309a series will not print black on coloured paper

Similar Questions

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• Re: HP Deskjet 3520 - will not print black text

  Re: HP Deskjet 3520 - will not print black text

  so frustrating piece [language edited by moderator]

  Hi @Jaaanosik

  Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

  If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

• Smart photo more B 210: Photo Smart Plus B will not print black

  My Photosmart B210 printer will not print black.  Changed cartridge, and all the other colors work.  Is there a place it could be 'blocked '?

  Hi @Ryegal,

  Welcome to the HP Forums!

  I see that your HP Photosmart b210 will not print in black. I'm happy to help you with this problem of print quality!

  Please consult this guide, printer prints blank Page or doesn't print black or color ink for the HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.

  If the guide does not solve your problem, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• Printer HP Photosmart will not print black

  Printer does not print black.  New cartridge, vent open, rebooted, powered turn off/on. etc.  Will be no copy/print or computer/print.  Commercial ran.  Will only print colours - not black.  Need advice.

  Hi robin

  I hope that we can get you back to print.

  You have a c310 PS, right? Have you tried the usual things like

  -check ink levels

  -running a clean print head

  -verification of the cartridge is properly ventilated

  If so, then soaking the printhead suggested by Bob Headrick might work. Otherwise, you could buy a new printhead at shop part of HP (because I assume that your printer is now out of warranty?)

  The part No. you will need to pick up at the store is CN642A. The link is below ("buy a new online')

  http://support.HP.com/us-en/document/c02914910

  Hope this helps

  Ciara

• HP Deskjet all-in-one: HP Deskjet 3520 will not print black, period

  OK, I've lost my WHOLE day, searched forums, has done what others have tried, poste posted HP Facebook, doing whatever is humanly possible to get my printer to print in black. I ran the clean printhead, black ink changed TWICE new cartridges, reloaded drivers, reset the default open to the top of the printer and tried to manually clean the head after only 4 hours to do everything I can possibly do to get this junk to print in black. The printer is only a year old and the cartridges are freshly bought from the store. So, tell me what am I missing or is the printer ready to be stoned?

  Hi @ChrisBird,

  Welcome to the HP Forums

  Looks like you've covered most of the steps, but I will propose always to have a look through this document printer prints blank Page or not printing black or color ink for HP Deskjet Ink Advantage and Deskjet 3520 e-all-in-one printer series to ensure that you have verified that the event on both cartridges.

  If this does not help still nothing and will not always be the black print, please call our technical support team and request a replacement printer. At THAT TIME, regardless of the warranty, they should be able to establish that the replacement for you. Otherwise, let me know and I'll do my best to help you with a resolution.

  The pleasure of you talk to soon!

• HP 6520: HP 6520 will not print black TEXT - will be pictures fine print

  I don't know what is happening with my HP 6520. I posted some time ago, thinking that it was just black as ink cartridge when I try to print a Word document, Internet Pages (any browser or operating system (I also have a Dell laptop, in addition to an iPad).) I tried to clean the printheads several times and when I print the confirmation page, the part of the black box does NOT print. However, I printed the photos in color on this perfect look me. I even printed a photo of my black dog, my gray koi, a black and white koi, green plants, and all this look perfect. Just the printer will not print any BLACK TEXT. Yes, it will display the text in blue (which does not work if I am trying to print a form on the Internet). I typed in black text in a document, printed out, and it is empty. I then change the color to blue, and it seems. Yes, tried on two computers and different programs/systems operation/browsers (IE, Firefox, Safari)

  Any ideas?

  Thank you!

  Nancy

  @Nmtsaki

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  See you soon,.

  KarolB

• V313w... will not print black ink

  Hey people... my Dell V313w three-in-one printer does not print black... According to the printing preferences I tick the box 'print using only color ink' to get black ink print. The default is "Print using all available ink"... When this is checked, ink black is not printing, only the color. The black ink cartridge is NOT empty. I see via google and other online forums, the problem of no black ink printing is common with this model of printer. There is no pop up indicating errors or messages. No message on display at the front of the printer. I do not use any device to print wireless... I have a USB cable for data transfer. Any ideas?

  Jimmy

  ASRock A55M-HVS Motherboard                                                                                                                                                                                                       AMD APU A-8 3850 2.90 GHz Socket FM1                                                                                                                                                                                  VisionTek ATI Radeon HD 5670 2gb DDR3                                                                                                                                                                                  Installed memory 2x4gbs DDR3 1333mhz PNY Optima                                                                                                                                                              CoolMax V600 600 Watt Power Supply                                                                                                                                                                                                WD Caviar Black 7200 rpm 64 MB 750gbs cache CoolerMaster Elite 430 ATX 2x120mm case black case Fans Microsoft Windows 7 Home Premium OS

  Jimmy,

  You can try...

  Cleaning the printhead Dell V313w V515w, V715w, P513w and printers P713W AIO

  and

  Solving the problems of print head on the Dell V313w V515w, V715w, P513w and printers P713W AIO

  I usually recommend shaking the cartridges Dell series before putting back them in place.

  The printer does not recognize the cartridge ink, or only in one colour prints

  If it was the cartridge supplied with the printer, it may be possible, the cartridge may have dried up inside or the sensor has failed.

  Rick

• Want 7640: 7640 Envy will not print black

  OK, I've seen similar problems on the forum, but no answer doesn't solve my problem. The printer will copy in black, print a test page started from the printer, but will not print anything in black from the computer. The test of the generated printer prints black and all colors very well, but a request of the computer results in a blank page. Remove the black cartridge to print in black through the color cartridge.

  Any thoughts?

  THX,

  Doug

  Hello @DougDuff,

  Welcome to the Forums of HP Support! I see that you are facing problems with your HP Envy 7640. You cannot print in black ink when printing from your computer running Windows 8 operating system.

  You are able to make black copies and test pages have black ink on them. This is called a composite black, so he draws from all cartridges to produce a black as text.

  I would like you to start troubleshooting here: color or black ink not print

  What are the results? Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• PHOTOSMART 5520 WILL NOT PRINT BLACK

  I just replaced the cartridges for my PHOTOSMART 5520.

  After that, color printing has no black color.

  All HP cartridges are not new.

  It's very frustrating.

  for some unknown reason, this problem is gone when I tried printing 2 weeks later.

  To summarize:

  I'm in the United States.

  I replaced the 4 cartridges again purchased at HP online.

  After that, the black will not print if I choose to print in color.

  But if I print in "black and white only", black is in fact works very well.

  I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

  I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

  I don't know what to say. Thanks to HP for assistance.

  Overall, the servie is nice - just called him several times.

• Printer says I have ink in the cartridges but will not print black

  I have an HP Photosmart Premium C309g-m.  I am frustrated because for now, it will not print anything black.  The color setting shows that I have sufficient ink in all cartridges, including the ordinary and photo black black.  Should I assume that I have a bad ink cartridge (even if it was printing without problem), or is a printer problem?  I ran to the print head clean definition, but it did not help.

  It could be the cartridges, but I doubt it.  What you can try, is not this video, I'm going to the link below and also Bob Headrick printhead soaking.  I hope that will fix him

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/how-to-troubleshoot-print-quality-problems-video/m-p/4029104#M48162

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• HP officejet 8500 has more will not print black and white because the color cartridge is low

  I have entered the property and set it to 'levels of gray' and 'use black ink only', but the printer still will not print because "the yellow ink cartridge is low.

  incredibly frustrating that the cartridges of color completely stop you from printing, even if you are trying to print in color.

  Proffessional OS-windows 7

  is there a known solution for this?

  Unfortunately, the printer does not print until the replacement of the yellow ink. There is no work around for low ink message.

• I have a Photosmart Premium all-in-one c310 printer. It will not print black.

  I tried changing the cartridge and still no black.  I also get an error message when I try to align the cartridges.

  Nothing special, just alignment cartridge error.  Any ideas why my black will not print

  It seems that some of the old black ink can be dried in the ports of the printhead from the C310, nyart12020.

  There are a few steps to help solve this problem in the document below:

  http://support.HP.com/us-en/document/c02187415

  The document led to replace the printhead from the C310.  That's when we could use check whether the printer is IN or out of warranty.

  In case of warranty, then call the HP Technical Support on this printer.

  If outside warranty, then you have two options:

  1. You can buy the print head for a printer C310 from the HP parts store by searching for the CN642a part number.
  2. We can try a step not sanctioned HP to attempt to manually clean the printhead across a dipping process.  Information for how to do this can be located underneath:
     http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M28623

  I hope this helps.