c4788 driver cannot be installed on Windows 8.1
Hello!
I have a laptop DELL system comes with Windows preinstalled 8. On top of it, I had installed Windows 8.1 download.
Recently I had to reinstall my Windows 8.1 due to a system crash or problem. Subsequently, I was unable to use or connect to my printer HP Photosmart C4788. I tried to reinstall the driver of photosmart C4788 by downloading the same from the site (PS_AIO_06_C4700_140_408). While trying to install, it gives me the error message "the system cannot find the file specified" and leave the installation program.
Please indicate what I take to reinstall the required drivers and allow my laptop to connect to this printer C4788 without cable of the measures.
Thank you
Hari Kate
Hi Hari,
Follow the steps below and check if it solves the problem:
1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
Now, try to reinstall the HP software and check if the installation goes as planned.
If the problem persists, continue following the steps below:
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.
Kind regards
Shlomi
Tags: HP Printers
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